The United Club in Boston Logan Terminal B is a solid line station lounge that recognizes the importance of the premium Boston market for United Airlines.
United Club Boston (BOS) Review
United Airlines used to have a different lounge in Terminal C, which I very fondly recall, prior to the merger with Continental Airlines. I wanted to include a few pictures, but because my old pictures lack geotags, I could not locate them (amongst my 300,000 pictures…).
Location + Hours + Access
The “new” United Club Boston is located in Terminal B, near Gate 24. To access the lounge, take the elevator from the departure level up to the third level. The lounge is open from 4:30 am to 10:00 pm daily.
There’s a bit of wasted space in the form of a huge lobby area that is mostly empty, though the vintage photographs on the wall are always fun to look at.
Access is reserved for United Club members, Chase United Club Visa holders, Star Alliance Gold travelers, and international business or first class passengers traveling on any Star Alliance flight. Global Services members also enjoy access.
Furthermore, one-time passes from Chase are accepted or can be purchased for $59 (currently on sale for $39). Note that if you hold a Star Alliance Gold card from United Airlines (Premier Gold or higher), you can only access the lounge when traveling in conjunction with an international itinerary. Those who have a Star Gold card from other programs can use the lounge when traveling on any Star Alliance flight in any class of service.
Note that United does not give premium cabin passengers access on domestic flights. The Boston – San Francisco route used to be an exception, but United no longer markets it as a premium transcontinental route and therefore lounge access does not come with a premium cabin ticket.
Seating
The L-shaped lounge includes chairs, tables, and a few couches, with power plugs and USB-A chargers located in end tables between seats.
It can get crowded–
There are also a couple of large “phone booths” ideal for virtual meetings or having a conversation without disturbing others.
Food + Drink
Individually-packaged food items have given way for a return to buffet-style dining. Expect a salad bar with a choice of soup, sandwiches, pita bread with hummus, cheese cubes, whole fruit, and cookies.
In the morning, you can expect yogurt with fresh-cut fruit, bread, pastries, cereal, hot oatmeal, and a hot egg dish.
Water, soft drinks, coffee, and tea are self-serve.
The fully-staffed bar offers a complimentary menu of lower-shelf beer, wine, and spirits as well as higher-quality alochol, including cocktails, for sale.
Restrooms
Restroms are avialble. There are no showers.
Other Amenities
A copy machine and printer are available. These seem like such relics of the past, but a hotel business center saved the day for me recently and I am glad to see these available in an airport lounge.
A magazine rack is also present, though United appears to have cut back on the number of magazines that are available in clubs.
Finally, internet speeds are at the gigabit level, which is greatly appreciated considering how slow the internet was in the nearby Air France lounge.
CONCLUSION
I appreciate this lounge before my United flight, though I do note that Stephanie’s Restaurant, part of the Priority Pass network, is located next to the club. You can also access the Lufthansa Lounge in Terminal E and use it (generally open all afternoon and evening), even if you are a United Star Gold member on a domestic flight in economy class. Terminals B, C, and E are now connected airside. There are also other Priority Pass lounges and restaurants plus the Virgin Atlantic Clubhouse in Terminal E, which is accessible via your American Express Platinum card or Capital One Venture X card.
But even with all the lounge choices, it is nice to come into the United lounge and sit down, knowing you can easily find a plug and fast internet.
Hi Matthew. Is this visit part of your trip to London for the queen’s death? If so, how did you enter the club? Weren’t your inbound and outbound flights on JetBlue mint? Without a star alliance flight from BOS it appears you shouldn’t have access, no?
Any idea when this one will get refurbished with the new showers and stuff??
This is a relatively “new” lounge so I don’t believe UA plans to update – although showers would be a nice touch. I recall that showers and a roof deck (the lounge overlooks the tarmac) were in the original plans but were axed due to budget during construction and overhaul of the entire terminal.
OMG!!! Showers and an outdoor deck wow! That would have been cool. Thanks for the update!
Thanks for the post. Where are the passes on sale for $39? I was not able to find this information.
Interesting note on the BOS-SFO route no longer including lounge access. The 757s with lie flat seats haven’t been on this route since before the pandemic, it is exclusively max 9s now, but the cabin is still labeled as “United Business” in the app and website, not “United First” like it sounds like it should be.
Terminals C and E don’t connect airside; even if they did it’s a long haul. If you’re departing C, the Priority Pass lounges aren’t practical.
If you have a Priority Pass with restaurant benefits, Stephanie’s is right below the United Club and has vastly better food. They’ve just finally reopened for breakfast too, starting at 5am.
Terminals C and E certainly are connected airside. I am not certain how recently this was made possible, but I did it. B, C, and E are now connected airside.
I was in the ANA lounge in Tokyo in 2019 and the copy/printer machine did not work. I tried following the English directions and using the printer app with no luck. I enlisted the help of AN ANA ground staffer, and she couldn’t figure out how-to make it operate, either.
So, no luck in printing out my travel itinerary and reservation information before my connecting flight.
Did you actually test the machines to find out if they work? Or are they simply vintage artifacts on display?
You cannot walk from Terminal B to the Terminal E lounges.
Not true, they are all connected.
Actually you are able to walk airside from Terminal B to terminal C to terminal E. Terminal A(Delta) does not connect.
I’m sorry that paper copies of newspapers and various magazines have not returned after the pandemic. They were noice to have for a lttle casual reading, particularly that time from takeoff to reaching 10K feet and you could do wifi (if it is working), and added value to lounge access. After all, in an airport, a WSJ and a diet coke is like $12.
I couldn’t really find any recent reviews of LH lounge Boston! I am a huge beer fan so I wanna avoid bottom shelf beer :(.
Hopefully next time I’ll be able to review it.