• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  Lounge Reviews • United Airlines  >  Review: United Club New Orleans (MSY)
Lounge ReviewsUnited Airlines

Review: United Club New Orleans (MSY)

Matthew Klint Posted onJuly 30, 2022July 30, 2022 9 Comments

I spent an hour in the New Orleans United Club before my flight to Denver and give it a very positive review thanks to the great staff and respectable selection of food, including some local favorites.

United Club New Orleans (MSY) Review

Location + Hours + Access

The New Orleans (MSY) United Club  is located in Concourse C, near Gate C7. It is open daily from 4:00am to 6:30pm. From the concourse, you will come to a wall with a “United Club” sign and elevator. Take the elevator or stairs* downstairs, where you will find the lounge on a lower level.

*Note the sign above, but if you look at the top picture it papered the stairs were alarmed…so I just took the elevator.

Access is reserved for United Club members, Chase United Club Visa holders, Star Alliance Gold travelers, and international business or first class passengers traveling on any Star Alliance flight. Note that if you hold a Star Alliance Gold card from United Airlines (Premier Gold or higher), you can only access the lounge when traveling in conjunction with an international itinerary.

Those who have a Star Gold card from other programs can use the lounge when traveling on any Star Alliance flight in any class of service. Also note that from New Orleans, United does not give premium cabin passengers access on domestic flights.

Furthermore, one-time passes are accepted. These are distributed to Chase MileagePlus Explorer credit card holders or can be purchased at the door for $59.

Seating

From the front desk, you can head left to the dining and bar area or right to a seating area, which includes chairs with end tables (can copious plugs) as well as a few phone rooms. This club is in the style of Most United Clubs, with a faux white marble countertops, faux leather chairs, and modern light fixtures that look like starbursts.

Food + Drink

I was hungry by the time I reached the lounge and was surprised (and initially amused) to see a container of chicken and sausage gumbo that looked like…well, you know.

But I tired it…and you know something? Not bad at all…looks can be deceiving.

The buffet spread was decent (UA always seems to do better at outstations than at hubs) and included sandwiches, pizza, rice, fresh fruit, pasta salad, and a garbanzo bean salad. It was definitely a respectable spread.

Soft drinks, water, coffee, and tea were available.

A full-service bar was also available with complimentary beer and wine and select sprits with a wider selection for sale. Full menu on the QR code below.

Nursing Room

A room for nursing and changing diapers was available. BYOD (bring your own diapers).

Restrooms

Restrooms were available in the lounge and very clean.

No shower facilities.

CONCLUSION

When I get to the airport early, I appreciate lounges like this. The staff was friendly, I had an (authentic NOLA?) afternoon snack, and I got some work done. That’s about all I look for in U.S. domestic lounge.

Previous Article Dude, At Least Your Cats Are Alive… (Man Wants To Sue Air Canada For Sending Cats To San Francisco Without Him)
Next Article ConciergeKey Status On American Airlines For Buying Cheap Miles…

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • United Airlines Polaris Meal Service: The Sad State Of Affairs

    January 27, 2023
  • Qatar Airways Al Safwa Lounge Review

    Review: Qatar Airways First Class Al Safwa Lounge

    January 25, 2023
  • United Airlines Pago Pago Trip Report

    Trip Report: United Airlines 787-9 Diversion To Pago Pago

    January 25, 2023

9 Comments

  1. UA-NYC Reply
    July 30, 2022 at 7:30 am

    It is quite *interesting* how much harder UA tries at outstations as you note…ah the joy of competition

  2. Aaron Reply
    July 30, 2022 at 11:23 am

    Did it ever get crowded while you were there?

  3. ps241 Reply
    July 30, 2022 at 3:48 pm

    This is a pleasant discovery. With what looks like fewer than 15 United departures per day from MSY and no Star Alliance international traffic, I would not have expected a United Club at MSY at all, much less such a spacious one.

    • Jim Lajuene Reply
      July 31, 2022 at 11:33 am

      There are many elites travelling UA from MSY and IAH especially in the oil and energy business. The MSY club caters to many of them and is fairly popular.

    • ConcordeBoy Reply
      August 9, 2022 at 3:06 pm

      Have you informed COPA and Air Canada that they don’t count as “Star Alliance international traffic”…? 😉

  4. Stan Jones Reply
    July 30, 2022 at 7:08 pm

    Glad to see this report and photos. I was involved in the construction of the new MSY terminal and early construction phase of the UAL lounge. But was transfered out to another mega airport project before lounge completed. Finished product looks great!

  5. Shelley villalpando Reply
    July 31, 2022 at 11:46 am

    Typo again! Nice article though.

  6. Lance G Reply
    July 31, 2022 at 4:43 pm

    Yep…instead of saying “I tried it” (referring to the Chicken Gumbo that looked like “p–p”) you said “I TIRED it”! Didnt you proofread your article before submission? OR did the typesetter who entered it for print have a dyslexic moment?

  7. Seat 5A Reply
    July 31, 2022 at 6:43 pm

    At the opposite end of the spectrum is the dumpster fire of a Club lounge in Denver…

Leave a Reply

Cancel reply

Search

Recent Posts

  • pirate shipping
    It’s Cheaper/Faster To Fly To Buenos Aires Than Ship A Box January 29, 2023
  • summer travel
    Conflicting Information Creates Cloudy Summer Travel Picture January 29, 2023
  • Waldorf's take on eggs Benedict with truffle sauce and caviar
    Extending Hilton Diamond Status For Three Stays (Or Less) January 29, 2023
  • Review: Kempinski Hotel Ishtar Dead Sea January 28, 2023

Categories

Popular Posts

  • Casting Couch? Kuwait Airways Forces Prospective Flight Attendants To Undress For “Research Purposes” January 4, 2023
  • Spirit Airlines Captain Runs Out Of Cockpit After Woman Yells “I Hope Y’All Crash And Die!” January 17, 2023
  • SWISS First Class Awards Bookable With United Airlines MileagePlus January 5, 2023
  • United Airlines 2023 Status Extension
    United Airlines Quietly Extends MileagePlus Premier Status…Again January 14, 2023

Archives

January 2023
M T W T F S S
 1
2345678
9101112131415
16171819202122
23242526272829
3031  
« Dec    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.