Theft of Saks Fifth Avenue bedding continues to be a problem on United Airlines. So much so that United has redesigned its business class menus to warn against theft. Nicely, of course.
Like warning labels on tobacco products, onboard Polaris business class menus now prominently display not just one, but two boxes asking customers not to remove the bedding.
> Read More: United Warns FAs: Stop Customers from Stealing!
This has been a problem since the inception of Polaris in December 2016.
United was so diplomatic about it at first. In a memo to FAs last year, United chalked it up as an honest mistake:
Our customers are continuing to enjoy United Polaris service, in particular our new high-quality bedding designed by Saks Fifth Avenue. However, recently we’ve noticed some confusion about which amenities may be taken off the plane at the end of the flight. We’d like to take this opportunity to clarify the policy regarding our new bedding and ask for your help to ensure its safekeeping on board the aircraft.
Come on! We all know that passengers 1.) know you don’t take the bedding along and 2.) were doing it anyway. There was no confusion…
I do think it is sad United felt forced to put these prominent warnings on its menus, but I’ve seen passengers steal the bedding. When too many people do it, everyone loses.
If you love the bedding on United, you can buy it. See the link below. Please don’t steal it.
> Read More: United Polaris Shop: If You Can’t Steal It, Buy It…