• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  shares • United Airlines  >  United’s Retro Boarding Pass
sharesUnited Airlines

United’s Retro Boarding Pass

Matthew Klint Posted onAugust 28, 2012December 9, 2016 4 Comments

When a portion of United Airlines’ computer network crashed today, gate agents were left to improvise. Most just waited out the 2hr, 20min outage, but some got creative–check out this boarding pass from #moiraforbes:

 united-airlines-handwritten-boarding-pass-shares

It’s like 1955 all over again.

When I say United’s computer network, I do of course mean SHARES–the relic from Continental that replaced United’s Apollo reservation system post-merger.

United said its massive passenger-reservations system called Shares, which also runs the passenger processing at its airports, completely shut down for two hours. The United spokeswoman said the company doesn’t know the cause of the outage and is doing “a complete review of what happened.”

That is so comforting.

I actually just feel bad for United today. I’ve blogged the last two days about problems with how SHARES processes ugprades and now we have this. People say familiarity breads contempt but my reacation is quite different than it would have been in the weeks following the 03 March 2012 merger. I now understand SHARES much better and know how to coax it, to an extent, to get what I want. United may does need a new and updated Passenger Service System, but I do not look forward to having to learn another system, especially if it is less flexible than SHARES is. Today’s news, however, suggests that such a new system is needed sooner rather than later.

united-airlines-shares-website-down

Previous Article 40% Bonus for American Express Transfers to British Airways Avios
Next Article No More Bumps on United Airlines for Me

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • United Airlines Steakhouse Cheeseburger

    Steakhouse Cheeseburger On United Airlines

    February 4, 2023
  • United Airlines Newark Collision

    United Airlines 787-9 Collides With 757-200 At Newark Airport

    February 3, 2023
  • My Creeping Flight Delay In Denver Leads To Comical Game Of “Musical Gates”

    February 3, 2023

4 Comments

  1. A. S. Reply
    August 29, 2012 at 5:48 pm

    @Matthew: I really like you, man, and enjoy your posts, which is why I’m disappointed that you’ve become a United apologist. It clouds your judgement and makes you spin even their worst shortcomings into something positive, which it isn’t at all. I’m a Premier 1K who has given up on them after many incidents — for now. I reserve the right to come back once they get their $h!t together, but for now I’m banking on my AA EXP which I’ve held for many years also, in parallel.

    Here’s hoping to flying next to you on UA again one day, but for now, here’s hoping that you stay objective! 😉

  2. Matthew Reply
    August 29, 2012 at 7:13 pm

    @A.S. I know you are still disappointed at the way I handled the 4 mile HKG fare mistake, but I wouldn’t call myself a United apologist.

    I could write a post ripping the lazy ex-Cons who flew me from PHL-DEN-LAX last week, but what would be the point? A post about no smile, no addressing by name, nuts not warmed up, disappeared for the rest of the four hour flight after meal service–sure, I just sound like an ungrateful and entitled traveler complaining about a free upgrade.

    I think UA’s biggest problem is CO and all the baggage that comes with it–including SHARES–but the point of the post above was that I am finally learning how to use the system to my advantage and I shudder to think of a system like Delta’s that is even worse. United does have the best award program out there–generous routing rules, one-way awards, and no fuel surcharges on any carrier. This is something to be celebrated.

    And flying UA so long out of small stations like PHL and BUR, I know the people and they know me–that helps and starting all over again with AA just doesn’t make sense.

    But if I return to the airline industry full time, I will lose out on all of this and just keep my MM status on UA (to be earned next year) and fly standby.

  3. A. S. Reply
    August 30, 2012 at 12:53 pm

    @Matthew: Thanks for replying, but I think you might have me confused with another poster. I didn’t partake in the 4 miles mistake bonanza and don’t recall making any posts about it. 🙂 I know that there’s another poster that goes by “AS” (sans punctuation) — maybe you’re talking about him?

  4. Matthew Reply
    August 30, 2012 at 2:19 pm

    Indeed I am. Sorry for the confusion!

Leave a Reply

Cancel reply

Search

Recent Posts

  • Spirit brawl
    Brawl: Spirit Airlines Employees Drawn Into Gate Fight February 5, 2023
  • runway incursion
    Close Call: Two Airliners Narrowly Avoid Runway Catastrophe February 5, 2023
  • belarus journalist arrested on ryanair flight
    Couple Abandon Child At Airport Over €25 Fee February 5, 2023
  • United Airlines Steakhouse Cheeseburger
    Steakhouse Cheeseburger On United Airlines February 4, 2023

Categories

Popular Posts

  • Spirit Airlines Captain Runs Out Of Cockpit After Woman Yells “I Hope Y’All Crash And Die!” January 17, 2023
  • Hotel Worker entered room
    Woman Demands $3,000 In Compensation After Hotel Worker Walked Into Her Room At Midnight January 24, 2023
  • United Airlines 2023 Status Extension
    United Airlines Quietly Extends MileagePlus Premier Status…Again January 14, 2023
  • United Airlines Polaris Meal Service: The Sad State Of Affairs January 27, 2023

Archives

February 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728  
« Jan    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.