Congratulations are in order for Carl Brothers, who has now earned lifetime Global Services status on United Airlines after crossing the four million mile lifetime mark after an aggressive four-year mileage run that included over 100 trips to East...
Mr. Kirby Goes To Washington
United Airlines CEO Scott Kirby posted a video of a recent trip to Washington, DC, pulling back the curtain on how the job of being an airline CEO and a politician is inextricably mixed. United Airlines CEO Scott Kirby...
Review: Aspire Lounge 26 Amsterdam (AMS)
Here’s my review of the Aspire Lounge, also known as Lounge 26, in Amsterdam in two words: don’t bother. (and no, this is not a review of the Apire Lounge between Apsire Lounge 25 and 27…it’s just the way...
Iran Launches Retaliatory Attack Against US: Qatar Airspace Closed
Tipped off to an imminent retaliatory attack against the US, which has just launched, Qatar has temporarily closed its airspace, grounding flights and scrambling operations. Middle East Tensions Escalate As Qatar Shuts Down Its Airspace – Iran Responds With...
United Airlines Accused Of Kicking Off The Wrong Asian Passenger—For Looking Asian
A lawsuit against United Airlines claims a woman of Asian descent was denied boarding simply for resembling another passenger of Asian descent who got into an argument with a flight attendant. Lawsuit Claims Wrong Asian-American Thrown Off United Airlines...
Sad Report: Hyatt Outsources Call Center, Fires US Phone Support Agents
Hyatt has reportedly terminated hundreds of its remaining US-based call center agents, moving their jobs to El Salvador and the Philippines. That explains a recent call to make a date change to a reservation that left me scratching my...
The JetBlue Mosaic Challenge And Why I Can’t Pass It Up
JetBlue is offering American Airlines Executive Platinum, Concierge Key and Delta Platinum, 360 members a status challenge I can’t say no to. Status Match, Challenge JetBlue has rolled out a status match for competing carriers to its markets. Significant...
Southwest’s (Possible) European Expansion Another Misstep
Southwest Airlines has been rumored to have Iceland in its sites for European expansion of its network. Yet another misstep by its wayward management team. Southwest Airlines Rumored To Add Iceland To Its Map I’m not breaking any news...
Tragic: Shocking Footage Of A Fatal Hot Air Balloon Accident
Footage flooded social media of a tragic hot air balloon accident in southern Brazil. Shocking Footage Tragic and shocking footage from southern Brazil flooded X and various social media platforms of a hot air balloon accident. WARNING: Some of...
Makeup Artist’s Viral Meltdown On Southwest Flight Is Anything But Glamorous
A woman was removed from a Southwest Airlines flight at New York LaGuardia Airport this week after a shocking meltdown onboard that included kicking, spitting, screaming, and physical assaults against fellow passengers and crew. Drunk Southwest Airlines Makeup Artist...
The Best Airplane Burger I’ve Ever Eaten — And Yes, It Comes With Fries
I’ve tried a lot of airplane burgers over the years, but none were as good as the exquisite beef burger I enjoyed on a recent Cathay Pacific flight in business class. Even the French Fries were delightful! Cathay Pacific...
United vs. Delta: The Lounge War Escalates In New York
United Airlines opened an expanded dining room at its Newark Polaris Lounge (EWR) today, adding 60 seats to its longhaul business class lounge in a move that underscores the competitive pressures in the New York City area, especially with...
Review: oneworld Lounge Amsterdam (AMS)
The oneworld lounge in Amsterdam (AMS), also known as Lounge No. 40, is a swanky lounge in the non-Schengen zone of Schiphol Airport. oneworld Lounge Amsterdam Review (I don’t capitalize the “o” in oneworld because oneworld also does not...
Review: Cathay Pacific A350-1000 Business Class
My 14-hour Cathay Pacific A350-1000 business class flight was phenomenal, with delicious food and perhaps the most comfortable business class seat in the skies. Cathay Pacific’s longhaul business class is a pleasure to fly. Cathay Pacific A350-1000 Business Class...
Florida Uber Driver Caught In Scam, Rider Tracks Him Down And Confronts Him
An Uber driver in Florida was caught trying to scam a rider, then feigned innocence when confronted over it. It’s another example of the strange incentives at play for Uber drivers not to do their job. Rider Catches Uber...
British Airways Cuts Individual Water Bottles In Latest Cost-Cutting Trial
BA Trials Removing Water Bottles in Economy on Long-Hauls British Airways has quietly rolled out a trial on select Airbus A380 routes between London and Boston, Los Angeles, and Miami, where passengers in economy class, branded World Traveller, and...
Capital One Opens New Flagship Lounge At JFK Terminal 4
First Look: Spacious New Capital One Lounge At JFK Capital One has opened its newest and largest lounge yet, this time at New York JFK’s Terminal 4. While JFK isn’t exactly hurting for premium lounge space, this 13,500-square-foot facility...
United Airlines Expands Redemption Options For PlusPoints (Full List)
June 19, 2025 UPDATE: The chart below shows how the new uses for United PlusPoints. These apply only for PlusPoints that expire in January 2027 or later (i.e., those earned this year). United will allow up to 600 PlusPoints...
Review: Cathay Pacific The Pier Business Class Lounge (HKG)
Folks, the Cathay Pacific The Pier Lounge in Hong Kong (HKG) may just be the best business class lounge in the world. In any case, it is a beautiful space with excellent food and beverage options, and is a...
A First Class Upgrade Snafu That Perfectly Sums Up American Airlines
American Airlines is trying to become a more premium carrier and I believe it is taking this goal very seriously. But a recent upgrade snafu demonstrates that the carrier has a long way to go and must focus immediately...
