I’ll be honest…I thought I had squeaked by. But no, Air France has now cancelled my first class reservation…four days after ticketing it.
While most people booked Los Angeles (LAX) or San Francisco (SFO) to Paris, I booked San Francisco to New York in Delta Business Class and then Air France First Class from New York to Paris. I also booked my trip long after it purportedly “died”.
> Read More: How I Booked My Air France First Class Ticket
While my itinerary still shows up on Travelocity, as of this morning it no longer shows up on the Air France website–
I am not threatening a lawsuit at this point, but I am deeply disappointed that it took Air France so long to cancel this. Furthermore, Air France has failed to communicate with me concerning the cancellation.
That just doesn’t sit well with me.
Unlike the SWISS First Class fare, I knew this was a mistake fare. Trying to pretend otherwise would be disingenuous. But when I make a mistake, I have 24 hours to correct it if I book more than seven days in advance. If I book less than seven days in advance, I am out of luck.
Why shouldn’t an airline be held to the same standard? More fundamentally, why should a normal consumer be penalized for not knowing the difference between a great fare sale and a fare “too good to be true”? Why should any passenger be penalized if the airline takes its sweet time in acting?
I’ll guard my words closely as I consider how to deal this, but Air France should be held accountable for failing to notify me in a prompt manner that it would not honor its cheap fare. At the very least, airlines should be held to the same standards consumers are.
Who else found their reservation cancelled this morning?