• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  amtrak • Lounge Reviews  >  Review: Amtrak Metropolitan Lounge New York (NYP)
amtrakLounge Reviews

Review: Amtrak Metropolitan Lounge New York (NYP)

Matthew Klint Posted onNovember 1, 2022November 1, 2022 16 Comments

Amtrak has drastically upped its lounge game with its beautiful Metropolitan Lounge at the Moynihan Train Hall adjacent to New York Penn Station.

In This Post:
  • Amtrak Metropolitan Lounge New York Review
    • Access + Hours + Location
    • Seating
    • Food + Drink
    • Restrooms
    • Business Center
    • Luggage Storage
    • Service
    • CONCLUSION

Amtrak Metropolitan Lounge New York Review

The National Passenger Railroad Corporation (Amtrak for short) is a state-run monopoly on commercial train service in the USA. For years, Amtrak has lost money overall, but remains profitable in the busy Northeast Corridor, particularly between Boston and Washington, DC.

As Amtrak seeks to compete with air travel between Boston, New York, and Washington it is investing in its station lounges. New York marks a radical transformation from a frankly dull dungeon to a beautiful new lounge.

Access + Hours + Location

The Amtrak Metropolitan Lounge is located on the mezzanine level of Moynihan Train Hall. Follow the signs to the lounge then proceed upstairs.

You can also enter via the other side (take the elevator or escalator up).

Hours of operation are from 5:00 am – 9:30 pm Monday – Friday and 7:00 am – 9:00 pm on Saturday and Sunday. The bar opens daily from 11:00 am – 7:00 pm (no idea why it closes early).

Access is included for:

  • Amtrak Guest Rewards members traveling with a same-day Amtrak ticket and valid Select Plus or Select Executive member card.
  • Amtrak passengers with a same-day travel ticket (departure or arrival) in First Class or sleeping car accommodations.

Day passes may be purchased by Acela business class passengers for $50 or by all passengers for 1,500 Amtrak Guest Rewards points.

Seating

As you enter the lounge and turn left, you come to a large seating area with clusters of seats together, including booths in a dining area, tables, easy chairs, and couches. The decor is like a chic hotel (hopefully it will age well) and natural light streamed in from a bank of windows along one side of the lounge.

 

There’s also a beautiful terrace as well overlooking the busy Moynihan Train Hall concourse below.

Kudos to the designers for provisioning USB ports and power outlets all over the lounge.

Food + Drink

While not a full-service restaurant, the food and drink options compete well with any airline lounge. I was there at 9:30 am and options included:

  • bagels
  • yogurt
  • muffins
  • pastries
  • oatmeal
  • breakfast sandwiches (warm)
  • wraps
  • hardboiled eggs
  • salads
  • chips
  • popcorn
  • sliced fruit
  • whole fruit
  • avocado toast
  • packaged snacks (like Kind Bars and chocolate)

Self-service coffee was available or you could request an espresso drink from behind the counter (made by an automatic machine). Amtrak uses La Colombe coffee. Cold brew coffee is also available.

The coffee was not horrible…

At the bar, beer, wine, and cocktails are available for purchase (see menu below).

Restrooms

Restrooms are located near the lounge entrance. There are no shower facilities.

Business Center

You never know when you might need a printer, so I appreciated that this new lounge has a business center with a computer and printing facility.

Luggage Storage

If you are staying awhile, you can leave your larger bag in a locker near the lounge entrance.

Service

The staff was great here – enthusiastic, friendly, and helpful. One member was disappointed (in a friendly way) that I did not take more food and the bartender encouraged me to try one of the specialty cocktails (“it’s 5:00 pm somewhere…” – I politely declined).

CONCLUSION

Amtrak’s lounge concept is a winner here. It’s a great value-add to the first class or sleeper car product and a great place to wait for your train. It is nice to see Amtrak trying to offer a competitive product.

Previous Article First Impressions: Air Algérie A330 Business Class
Next Article Calibrate: United Airlines Launches Aircraft Technician Apprenticeship Program

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • United Polaris Lounge LAX Review

    Review: United Airlines Polaris Lounge Los Angeles (LAX)

    March 24, 2023
  • Copa Club Bogota Review

    Review: Copa Club Bogota (BOG)

    March 22, 2023
  • Avianca Lounge Bogotá Review

    Review: Avianca Lounge Bogotá (BOG)

    March 21, 2023

16 Comments

  1. Mark in Ithaca Reply
    November 1, 2022 at 3:47 pm

    This looks like a terrific lounge offering, and I appreciate the varied types of seating for different preferences and different sized parties. I gather all of the snacks are complimentary once you’re in there, and they only charge for the booze? Looks like a nice oasis for travelers, and the rest of the upgraded complex doesn’t look too bad, either.

    • Matthew Klint Reply
      November 1, 2022 at 3:48 pm

      Correct – all snacks are complimentary.

  2. Anthony Reply
    November 1, 2022 at 3:58 pm

    Hah, I remember visiting this lounge and taking Acela First Class from NYP to PVD in June 2021 and remarking how much better Amtrak was at bringing back lounges, food service and other amenities than every airline was at the time…

  3. Maryland Reply
    November 1, 2022 at 4:04 pm

    Love the Amtrak lounge. They also used escort you and all your luggage in an early boarding. That alone was very helpful. And Amtrak employees really try to please & I always tip them as they work so hard.

  4. Aaron Reply
    November 1, 2022 at 4:10 pm

    Looks nicer than some airline lounges.

  5. RV Reply
    November 1, 2022 at 5:20 pm

    A better rail network would be a godsend for millions of Americans. I truly wonder how much airlines must be lobbying against further rail expansion, as it would surely cut into their profit margins significantly.

    • David M Hoffman Reply
      November 3, 2022 at 2:18 pm

      The airlines don’t care about the passenger trains since almost any proposed train service will be limited to 79 MPH due to track issues. The disagreement is mostly from the freight railroads who absolutely don’t want any serious enforcement of the existing Amtrak passenger train priority regulations and don’t want any passenger trains operating on their tracks.

  6. chasgoose Reply
    November 1, 2022 at 6:32 pm

    That’s a massive improvement over the dank cave of a lounge they used to have in Penn Station.

  7. GT Traveller Reply
    November 1, 2022 at 10:43 pm

    I have a suggestion for a post: the inconsistent announcements made on airplanes. I sometimes take up to 3 flights on the same airline and the announcements are not the same, on some they make some unnecessary ones, or repeat the same ones over and over; on wide body international I hear less and when I notice we are almost ready for take off. Would be nice to know the policy airlines have regarding this matter, I personally wish there was only ONE announcement welcoming onboard and letting us know the exact flight time, period!

  8. Mick Reply
    November 1, 2022 at 11:45 pm

    Looks really nice. I love train stations in general lolll. We took a lot of trains in Europe and it was far more satisfying than going to airports way out of town and dealing with security and lost bags etc

  9. Jan Reply
    November 2, 2022 at 1:49 am

    One of these days I’ll find myself in these Amtrak trains and lounges in the northeast, but alas, I’m still on my international travel revenge tour.

  10. Tammy Reply
    November 2, 2022 at 5:37 am

    No Showers? That is the best feature of Chicago!!!

    • David M Hoffman Reply
      November 3, 2022 at 2:24 pm

      I suspect the lack of showed is due partially to the roaming violent criminals that populate the nearby areas. Don’t need something that would be attractive to the roaming violent criminals until some serious law following and order is reestablished in New York City .

      • Gregg Reply
        November 10, 2022 at 8:51 pm

        Are these roaming criminals traveling in Acela First class?? ROFL

  11. Bill n DC Reply
    November 2, 2022 at 5:42 pm

    The Terrace will be a nice place to hang.

  12. Starbucks Man Reply
    January 29, 2023 at 1:04 pm

    I appreciated this review (and the website generally). I finally made it to this lounge and found it very much as described. Amtrak definitely putting their funky twist on this beautiful lounge, ranging from a gruff greeting of “What’s ‘dis?!” (to my day pass), to intermittent wifi, to the molten-hot sandwiches. Cold brew is a definite plus. The balcony is a fun way to pass some time before a train. Thanks again!

Leave a Reply

Cancel reply

Search

Recent Posts

  • Why Did United Premier Silver Get Upgrade Ahead Of Premier Platinum? March 31, 2023
  • Frontier Airlines Pilot Selfie
    Frontier Airlines Passengers Pranked By Pilot “Selfie” March 31, 2023
  • Review: Stephanie’s Boston Logan Airport (Priority Pass Restaurant) March 31, 2023
  • Faroe Islands Trip Report
    Introduction: A Journey To The Magical Faroe Islands On Star Alliance March 30, 2023

Categories

Popular Posts

  • Kayleigh Scott United Airlines
    The Tragic Death Of A United Airlines Flight Attendant March 21, 2023
  • Delta SkyMiles Schedule Change
    UPDATE: Delta Air Lines Strands Senior Citizens In Middle East After Absurd Schedule Change March 29, 2023
  • Southwest Airlines Wife Slap
    Enraged Husband Attacks Man On Southwest Airlines Flight After He Bumps Wife March 8, 2023
  • United Polaris Lounge LAX Review
    Review: United Airlines Polaris Lounge Los Angeles (LAX) March 24, 2023

Archives

March 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728293031  
« Feb    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.