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Home  >  Frankfurt FRA • Lufthansa  >  An Op-Up, Yet a 500EUR Cash Voucher Eludes Me on Lufthansa
Frankfurt FRALufthansa

An Op-Up, Yet a 500EUR Cash Voucher Eludes Me on Lufthansa

Matthew Klint Posted onAugust 4, 2012December 9, 2016 1 Comment

There are few things worse for flexible frequent travelers than finding out when it is too late that you missed out on a bump, the opportunity to give up your seat in exchange for compensation.

I’m now in Belgrade, Serbia and at check-in this morning at Frankfurt, the Lufthansa agent mentioned that my flight was oversold by six. Big deal, I thought—it was an A320 and overselling by six did not matter. But at least the seat map was full–I had purchased a ticket for my friend and she did not even get a seat assignment, only a standby card. That should have been my sign.

The Lufthansa agent who checked us in was great—calling the Flight Manager for the Belgrade flight and upgrading my friend to business class (where I was already seated) without asking.

Here’s where I made my mistake—we went straight to the lounge for breakfast, rather than to the gate. According to the gate agent, they were sill under in business, so I figured there would simply be a few op-ups and a few no-shows.

Fast-forward one hour. We get to the gate and one of the gate agents is writing out a family of four each a 250EUR voucher. She has bumped six people and needed no more volunteers. The displaced passengers were re-booked on JAT, the national carrier of Serbia, for a departure less than two hours later.

You have no idea how much it hurts to miss an opportunity to score a quick 500EUR and miss the chance to fly on a new airline.

And yet, the op-up made my day and though I can feel pretty bad about losing potential income—at least I did not really lose anything. Or so I try to tell myself.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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1 Comment

  1. Aleks Reply
    August 4, 2012 at 1:27 pm

    Welcome to Belgrade. I was there about a month and a half ago, probably on that same FRA-BEG flight. That is too bad about missing up on the bump. If it helps any, your experience on JAT would’ve been nothing resembling LH. I hope you enjoy Belgrade.

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