Air Canada has quietly re-opened the doors of its Maple Leaf Lounge at Los Angeles International Airport (LAX), presenting a convenient lounge option for many Star Alliance Gold flyers on United Airlines. Air Canada Maple Leaf Lounge LAX Open...
How Should You Handle An Unruly Seatmate?
When your seatmate acts up, should you attempt to intercede as a peacemaker or stand aside and leave it to flight attendants? The context for my story is my recent United Airlines flight from Denver to Los Angeles. A...
United Airlines Plans 3,500 Flights Per Day This December
In another sign that demand is surging for U.S. domestic travel, United Airlines plans to operate 91% of its December 2019 schedule in December 2021, which would make it the busiest month since the pandemic began. United Airlines Sees...
Review: Alaska Airlines Lounge New York (JFK)
Ahead of a recent United Airlines flight, I had a chance to check out the recently re-opened Alaska Airlines lounge in Terminal 7 of New York JFK. While my stay started poorly, it ended up being positive overall. Alaska...
Nutter Refuses To Wear A Mask, Curses Out Flight Attendant On My United Airlines Flight
I’ve written about all sorts of onboard mask incidents during the pandemic, but I finally witnessed an incident first-hand…a nutter onboard a recent flight from Denver to Los Angeles who repeatedly refused to wear his mask and cursed out...
Review: Copa Airlines 737-800 Economy Class
As my time in Guatemala City drew to an end, I returned to GUA Airport and checked in for my 737-800 flight to Panama City, my first-ever flight on Copa Airlines. Copa Airlines 737-800 Economy Class Review I booked...
24 Hours In Antigua, Guatemala: Colonial Colonnades, Charming Cathedrals, Cool Coffee
I ran out of time and only spent one hour in Antigua, Guatemala…but it was still worthwhile. Give yourself more time, though. 24 Hours In Antigua, Guatemala: Historic Beauty First, a confession. Remember that phone malfunction I mentioned? It...
I Flew Pitiful Avianca Business Class…So You Don’t Have To
Just when I thought in-flight service in business class could not get worse, I flew Avianca. To say my flight was disappointing would be quite an understatement. Avianca Airlines Business Class Review Summed Up In One Word: Bad From...
United Airlines Will Trade Full Cans For Poured Beverages
In another sign that pre-pandemic service is returning, United Airlines will start pouring beverages later this month onboard instead of proactively offering full, unopened cans. United Airlines Reverts To Poured Beverages Over Sealed, Full Cans Starting on October 15th,...
Lufthansa Cuts Free Liquor In Longhaul Economy To “Achieve Greater Customer Satisfaction”
Lufthansa will soon start charging for hard liquor and spirits on longhaul flights in economy class and premium economy class, arguing (with a straight face) this is being done “achieve greater customer satisfaction.” Lufthansa Cuts Free Liquor In Longhaul...
United Airlines Partners With PayPal For Touch-Free Inflight Purchases
United Airlines and PayPal are partnering to offer a new way to make touch-free in-flight purchases using QR code technology. United Airlines Will Partner With PayPal For In-Flight Purchases During the pandemic, United was one of the first carriers...
United Airlines Will Open Polaris Lounge In Washington Dulles Later This Month
United Airlines will open a brand new Polaris Lounge at Washington Dulles Airport later this month, its first international business class lounge opening since the pandemic began. United Airlines Will Open New Polaris Lounge In Washington Dulles (IAD) After...
Report: Ethiopian Airlines Used As A Tool Of War
Ethiopian Airlines has been accused of transporting weapons from Ethiopia to Eritrea during the civil war in Tigray. The allegations, if proven true, could have devastating commercial ramifications for Africa’s largest and most profitable airline. Ethiopian Airlines Allegedly Used...
A Day With My Son At LAX: Oh, How Time Flies…
My precious son Augustine turns five today. Rather than buy him a gift he does not need, I took him to Los Angeles International Airport on Saturday for a father-son day. It was a fabulous day and made me...
My Office Is A 767-300 Traveling Between LAX And JFK
As United Airlines transitions from a 767-300 to a 757-200 on its premium transcontinental service between the West Coast and New York JFK, I eulogize the loss of my mobile office and express hope I will see it again....
Interrogated At El Salvador International Airport…By U.S. Federal Agents
I encountered a strange interrogation at El Salvador International Airport by U.S. federal agents. As I stepped off my Copa flight from Panama City (PTY) to San Salvador (SAL), I was met by men in plainclothes on the jet...
Southwest Airlines Joins Other Carriers In Mandating COVID-19 Vaccine For Employees
Southwest Airlines has told all employees they must be vaccinated against COVID-19 by early December or request an exemption. Southwest now becomes the latest U.S. airline to compel the jab after a Biden Administration mandate for federal contractors. COVID-19...
Great Coffee In Antigua, Guatemala
Not only is Antigua a charming little city, it also offers a number of delicious coffee options. Great Coffee in Antigua, Guatemala You can work up quite an appetite walking though the colonial streets of Antigua, but whenever you...
United Airlines Presses Flight Attendants To Improve Personalized Service
While not the first time United Airlines has asked flight attendants to step up efforts in recognizing frequent flyers, its latest reminder underscores United’s effort to transform its customer service model. United Airlines Wants Flight Attendants To Provide More...
Copa Airlines Starves Me…
If you think cost cutting masquerading as “health and safety” is limited to the United States, think again. A pair of flights on Copa Airlines and transit in Panama City was a reminder that absurd cost-cutting in the catering...
