Is it wrong to ask pilots to simply fly the plane and save workplace grievances for after hours? The operational woes for Southwest Airlines continue. Yesterday, the Dallas-based carrier cancelled 435 flights and delayed 1530, disrupting over half of...
Airplane Crash Near San Diego Kills Pilot, UPS Driver
A small airplane crashed near San Diego yesterday, killing the pilot and a UPS driver on the ground and destroying two homes. Freak Airplane Crash In San Diego County Kills Two, Including UPS Driver The accident occurred in Santee,...
Is Southwest Operational Meltdown Due To Looming Loss Of Accrued Sick Days For Those Who Refuse Vaccination?
Kyle thoughtfully examined the many reasons behind this weekend’s operational meltdown at Southwest Airlines (which is continuing into Monday), but an additional twist may help to explain why we saw so many delays and cancellations: once employees are terminated,...
Review: Copa Airlines 737 MAX Business Class
My journey from Panama City to Los Angeles onboard a Copa Airlines 737 MAX in business class represents a big step forward for the Panamanian carrier. A lie-flat bed in business class and upgraded soft products make Copa far...
Cowardly Captain Throws Man Off Flight Over Fear Of His Medical Equipment
A man was forced to interrupt his travel plans after a captain on a United Express flight from Denver refused to let him travel with his life-saving dialysis machine. My reading of the situation and the airlines’ subsequent response...
British Airways Again Considering Budget Carrier From London Gatwick
After appearing to throw in the towel, British Airways is again considering a new budget carrier for shorthaul flights out of London Gatwick after a new vote from pilots backed it plan. New British Airways Budget Carrier Back On...
Air Canada Maple Leaf Lounge At LAX Now Reopen – Great News For United Star Gold Flyers
Air Canada has quietly re-opened the doors of its Maple Leaf Lounge at Los Angeles International Airport (LAX), presenting a convenient lounge option for many Star Alliance Gold flyers on United Airlines. Air Canada Maple Leaf Lounge LAX Open...
How Should You Handle An Unruly Seatmate?
When your seatmate acts up, should you attempt to intercede as a peacemaker or stand aside and leave it to flight attendants? The context for my story is my recent United Airlines flight from Denver to Los Angeles. A...
United Airlines Plans 3,500 Flights Per Day This December
In another sign that demand is surging for U.S. domestic travel, United Airlines plans to operate 91% of its December 2019 schedule in December 2021, which would make it the busiest month since the pandemic began. United Airlines Sees...
Review: Alaska Airlines Lounge New York (JFK)
Ahead of a recent United Airlines flight, I had a chance to check out the recently re-opened Alaska Airlines lounge in Terminal 7 of New York JFK. While my stay started poorly, it ended up being positive overall. Alaska...
Nutter Refuses To Wear A Mask, Curses Out Flight Attendant On My United Airlines Flight
I’ve written about all sorts of onboard mask incidents during the pandemic, but I finally witnessed an incident first-hand…a nutter onboard a recent flight from Denver to Los Angeles who repeatedly refused to wear his mask and cursed out...
Review: Copa Airlines 737-800 Economy Class
As my time in Guatemala City drew to an end, I returned to GUA Airport and checked in for my 737-800 flight to Panama City, my first-ever flight on Copa Airlines. Copa Airlines 737-800 Economy Class Review I booked...
24 Hours In Antigua, Guatemala: Colonial Colonnades, Charming Cathedrals, Cool Coffee
I ran out of time and only spent one hour in Antigua, Guatemala…but it was still worthwhile. Give yourself more time, though. 24 Hours In Antigua, Guatemala: Historic Beauty First, a confession. Remember that phone malfunction I mentioned? It...
I Flew Pitiful Avianca Business Class…So You Don’t Have To
Just when I thought in-flight service in business class could not get worse, I flew Avianca. To say my flight was disappointing would be quite an understatement. Avianca Airlines Business Class Review Summed Up In One Word: Bad From...
United Airlines Will Trade Full Cans For Poured Beverages
In another sign that pre-pandemic service is returning, United Airlines will start pouring beverages later this month onboard instead of proactively offering full, unopened cans. United Airlines Reverts To Poured Beverages Over Sealed, Full Cans Starting on October 15th,...
Lufthansa Cuts Free Liquor In Longhaul Economy To “Achieve Greater Customer Satisfaction”
Lufthansa will soon start charging for hard liquor and spirits on longhaul flights in economy class and premium economy class, arguing (with a straight face) this is being done “achieve greater customer satisfaction.” Lufthansa Cuts Free Liquor In Longhaul...
United Airlines Partners With PayPal For Touch-Free Inflight Purchases
United Airlines and PayPal are partnering to offer a new way to make touch-free in-flight purchases using QR code technology. United Airlines Will Partner With PayPal For In-Flight Purchases During the pandemic, United was one of the first carriers...
United Airlines Will Open Polaris Lounge In Washington Dulles Later This Month
United Airlines will open a brand new Polaris Lounge at Washington Dulles Airport later this month, its first international business class lounge opening since the pandemic began. United Airlines Will Open New Polaris Lounge In Washington Dulles (IAD) After...
Report: Ethiopian Airlines Used As A Tool Of War
Ethiopian Airlines has been accused of transporting weapons from Ethiopia to Eritrea during the civil war in Tigray. The allegations, if proven true, could have devastating commercial ramifications for Africa’s largest and most profitable airline. Ethiopian Airlines Allegedly Used...
A Day With My Son At LAX: Oh, How Time Flies…
My precious son Augustine turns five today. Rather than buy him a gift he does not need, I took him to Los Angeles International Airport on Saturday for a father-son day. It was a fabulous day and made me...
