Star Alliance CEO Jeffrey Goh finds himself in a changed world in which the sort of products and services his organization offers have become far less relevant during a period in which airlines are struggling for survival. While these...
Model Claims Southwest Airlines Discriminated Against Her Due To Breast Size
A “model” was ordered to cover up on Southwest Airlines flight or face ejection after flight attendants deemed her outfit crossed the line of decency. She claims she was targeted for her large breasts and not her revealing outfit....
British Airways Defends Its Decision To Retire 747
British Airways abruptly retired its fleet of Boeing 747-400 aircraft over the summer, blaming COVID-19. But the newly-installed CEO now touts the decision as a huge boost to British Airways’ sustainability efforts. British Airways Defends 747 Retirement Speaking at...
Passengers Booted For Juvenile Business Class Seat Stunt On American Airlines
No names. No backlinks to their YouTube channel. But I cannot help but to share about a foolish publicity stunt which led to the removal of two passengers from an American Airlines flight. A Publicity Stunt On American Airlines...
United Airlines Supports Return Of Affirmative Action In California
Today is election day in the United States. In a country with deep internal division, there’s more on the ballot than choosing the next President. In California, voters will consider Prop 16, a controversial ballot initiative that would restore affirmative action at...
Uber’s Aggressive Campaigning In California
Today is election day in the United States. In a country with deep internal division, there’s more on the ballot than choosing the next President. In California, Uber and Lyft are hoping voters will approve Prop 22, a controversial...
Fearing Election Unrest, United Airlines Moves Crews Out Of Downtown Hotels
In a sad sign of the times, United Airlines is moving crew out of downtown hotels across the United States due to fears over election-related civil unrest. United Airlines Moves Crew Hotels Out Of City Centers Due To Election...
Pictures: Lufthansa’s New “To Go” Lounge Snacks
Germany is now under a nationwide lockdown that has closed restaurants and bars for one month to sit-down guests. The new measures have also forced Lufthansa to re-evaluate its food and beverage service across its network of lounges. Here’s...
November 2020 Trip Report Roadmap For Live And Let’s Fly
Just a housekeeping post, geared toward my regular readers. As the new month begins, I wanted to check in concerning trip reports. Trip Report Roadmap For November 2020 Trip reports are a cornerstone of Live and Let’s Fly and...
$143 For A Two-Mile Uber Ride…
Beware: surge pricing on Uber can rise to absurd levels during peaks of extreme demand. One young man found out the hard way. Horror Story: 23X Surge Pricing On Uber Matt Bennett, a teenage plumbing apprentice, was returning from...
United Airlines Moves To Contactless Onboard Payments, Will Resume Buy-On-Board Service
Later this month, United Airlines will resume onboard sales of beer, wine, and snack boxes on a handful of flights. It will also test out contactless payment to minimize contact between flight attendants and guests. United Airlines Buy-On-Board Service...
Woman Shot With Stun Gun During Nasty Brawl On Spirit Airlines
I’m not sure how I missed it, but an onboard brawl on Spirit Airlines that eventually required the use of an electroshock weapon (stun gun) to break up reminds us of the peril of trying to be peacemakers in...
I’m Fleeced At Chicago O’Hare…Of A Deep Dish Pizza
True story. I was a victim of theft this week in the United Terminal at Chicago O’Hare. And you know what was stolen? My deep dish pizza. Pizza Theft At ORD Earlier I shared that my airport hotel had...
No Food Service: Do Hotels Expect Us To Starve?
To the hotels that claim it is too risky to provide food service. How do you explain your competitors in the same city? Can you just be honest enough to admit that you’re trying to conserve cash? Hotels Eliminate...
Airline Warns Of Criminal Prosecution For Falsifying COVID-19 Test
Aerolíneas Argentinas, the flag carrier of Argentina, has vowed not only to ban passengers who flout COVID-19 measures, but turn them over to authorities to face criminal charges. Aerolíneas Argentinas Warns Passengers Who Flout COVID-19 Measures Argentina has faced...
Great Coffee In Chicago O’Hare Airport (ORD)
Earlier this week I flew from Chicago O’Hare to Los Angeles and had some time before my flight to sample a couple of surprisingly-tasty coffee shops at the airport. Great Coffee In Chicago O’Hare International Airport (ORD) I headed...
Qatar Apologizes For Illegal Airport Searches After Initial Non-Apology
After initially defending its actions, Qatar has apologized for subjecting women from at least 10 flights to deeply invasive physical exams in search of evidence surrounding the attempted murder of a baby girl. How should we weigh the apology...
United Airlines + Amtrak End Partnership
United Airlines and Amtrak will end a decades-long partnership, eliminating reciprocal lounge access and what historically has been a convenient way to earn miles when traveling on Amtrak. Amtrak + United Wind Down Partnership Stretching back two decades, Amtrak...
Final Tupolev TU-154 Flight Lands In Russia
The last Tupolev TU-154 in passenger commercial service has landed for the final time, marking the end of an era. Final Tupolev TU-154 Commercial Flight In Russia Alrosa Airlines (6R) was the last civil operator of the TU-154, a...
United’s New Lavatory Policy Is Temporary And Targeted
You may have seen headlines this morning that United will now allow economy class passengers to use first class lavatories onboard. While true, the new United Airlines lavatory policy is temporary and not without limits. United Airlines Updates Lavatory...
