In light of the recent attack of a flight attendant by a so-called emotional support dog, it is time to ban these animals from U.S. commercial flights. Let’s start by identifying the problem. Year after year, attack after attack,...
EgyptAir Ridicules British Airways For Cancelled Cairo Flights
An EgyptAir official ridiculed British Airways for cutting flights to Cairo “without a logical reason” as questions continue to swirl around the mysterious and unilateral cancellation. British Airways suspended flights to Cairo for at least one week, citing security...
Review: Etihad Premium Lounge Abu Dhabi (AUH)
The Etihad Premium Lounge in Abu Dhabi Terminal 3 is expansive with comfortable seating and good food. I’m going to limit this review to mainly photos because they paint a holistic portrait of this lounge, but a few thoughts....
The Solution To My Orange Juice Woes In Hotels and Airport Lounges
The solution to my orange juice woes was right under my nose…literally. Ok, I think we need a disclaimer to start. This is one of the ultimate first world problems. But that’s what this blog is about, so let’s...
First Impressions: Air Italy A330 Business Class
The service and comfort on Air Italy exceeded my expectations. I enjoyed an excellent flight from Milan to San Francisco. Really, the highlight of this flight was the service from Paolo and Maurizio. Maurizio worked my side of the aisle...
AA Flight Attendant Viciously Attacked By Emotional Support Dog
U.S. airlines have cracked down on emotional support animals this year, but the problem remains…as one American Airlines flight attendant can now painfully attest. On Monday, an American Airlines flight attendant was bitten by an emotional support dog on...
United Airlines Expands ConnectionSaver To More Hubs
United Airlines will expand its already-popular ConnectionSaver to more hubs starting this week. In June, I wrote about United’s ConnectionSaver tool that rolled out to Chicago, Denver, and Los Angeles. Starting this week, United will roll out the tool...
Air Italy Is Horrific On The Ground, Stunning In The Air
I’m safely back home after a lovely trip around the world. My final new flight experience, on Air Italy, was an interesting one. I’ll use this post to paint the juxtaposition between Air Italy on the ground and Air...
A Maid Walked In On Me…Naked
I really need to follow my own advice on locking the deadbolt in hotel rooms. Here’s another friendly reminder via an unfortunate anecdote. I spent the night at the Sheraton Milan Malpensa, a great hotel if you have a...
Where Retail Is Thriving: Airports
While malls are shuttering and retail stores are being eaten alive by Amazon, there is one holdout where retail is still thriving: airports. Consider that global travel revenue, which includes duty-free sales at airports, has more than tripled since...
EgyptAir Deploys 787 To London Heathrow To Offset British Airways Cut
EgyptAir has responded to British Airways’ sudden suspension of service to Cairo with increased capacity via its brand new 787-9 Dreamliner. British Airways offered no specific reason for its suspension of service to Cairo for a week, blaming the...
Where Should I Stay In Bali?
I’ve been to a lot of places in the world, but never to Bali. That changes this week. But I need your help in selecting a hotel. I know I’m in the midst of another trip, but I’ve got...
My (mis)Adventures Aboard Ryanair
Hello from Milan. With 12 legs down and only two legs to go on my trip around the world, I thought I’d give you an update on my adventures on Ryanair from Amman to Milan via Bucharest. I last...
DHS Closes LAX Global Entry Enrollment Center Due To Border Deployment
Stretched thin at the U.S. Southern Border, the Department of Homeland Security has shuttered the Global Entry Enrollment Center at Los Angeles International Airport. Located in the Tom Bradley International Terminal, the enrollment center offered in-person security interviews, a...
Hilarious: Air Asia Taunts Garuda Indonesia With New Onboard Photo Competition
While Garuda Indonesia and Lion Air banned onboard photography, Air Asia encouraged it via an onboard photo competition. I love it when Air Asia trolls Garuda Indonesia! In fairness (and credit) to Garuda Indonesia, it has since backed down...
First Impressions: Royal Jordanian 787-8 Business Class
Greetings from Amman. I’ve flown from Kuala Lumpur to Amman via Bangkok, all on Royal Jordanian. Here’s my first impressions of RJ’s 787-8 in “Crown” business class. First, the B/E Diamond seats are fairly common, available on airlines including...
Review: Etihad A330 Business Class Malé To Abu Dhabi
After a lovely stay at the Park Hyatt Maldives, it was time to head back home. Our first leg would be to Abu Dhabi aboard an A330-200 in business class. As a reminder, I’m in the midst of a...
Shuttle Diplomacy By Qatar Airways Impresses Trump, Roils US Airline CEOs
Qatar Airways CEO Akbar Al Baker can smile today. He won the battle at the White House. President Donald Trump sided with him…and perhaps for reasons having less to do with the issue itself than over ego. A successful...
How An Airline Shamed An Unruly Passenger
One airline made an example out of an unruly passenger it hopes will convince others to behave. In a headline that seems better suited for the Daily Mail or Sun, UK-based Jet2.com announced: Lifetime ban and £85,000 bill for...
Air New Zealand In Trouble Over Misleading Consumers
A prominent New Zealand lawyer has filed a complaint against Air New Zealand for misleading advertising, prompting a swift policy change. Barrister Michael Wigley is not new to the world of airline law. In 2015, he lodged a complaint...
