Airlines and trade organizations are lining up to fight the new passenger bills of rights in Canada, set to kick in on July 15, 2019. Air Canada, WestJet, Porter, and the International Air Transport Association (IATA) have filed court...
Park Hyatt Maldives: How To Get There From Malé (MLE)
I’ll soon publish a detailed review of the Park Hyatt Maldives, but want to use this post to outline how you get there…it isn’t the easiest trip to a resort. Flying into Malé (MLE) alone is not enough to...
Booked: An Epic Trip On ANA, Thai, China Southern, Cathay Pacific, SriLankan, Royal Jordanian, Ryanair, Air Italy, and United
Yesterday I wrote about the rare appearance of first class award space on ANA’s new A380 service between Honolulu and Tokyo. I decided to book a whole trip around it! It has been about a year since I last...
One Flight. Four Cabins. Four Meals.
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Have you...
Sun Country Cancels Flights…But Never Tells Passengers
We may complain about airline delays, but at least we usually know about them. Passengers on three full flights on Sun Country were not even given that luxury. Minneapolis-based Sun Country, an airline I once loved that has gone...
A Prime Example Of How Airline Loyalty Is Built
It’s the little things that build airline loyalty. Sometimes, it’s just a kind gesture when a problem arises. Despite my trip reports showcasing wine and champagne, I really don’t drink that much. In fact, even at business lunches I...
First Impressions Of United 787-10 Dreamliner Polaris Class
I recently had the chance to finally fly United’s 787-10 Dreamliner. Here’s my initial thoughts about this brand new aircraft. I was flying from Newark to Los Angeles and after a long economy class flight (due to strong headwinds)...
ANA A380 Business + First Class Award Space Available
ANA is finally releasing some saver award space to Star Alliance partners for its new A380 service between Honolulu and Tokyo Narita. It was always only a matter for time. From the start, the airline said that it would,...
Hilarious: WestJet Flight Attendant’s Slapstick Safety Briefing
A WestJet flight attendant just made my day…and I wasn’t even there to witness it live. Michael McAdam is a veteran WestJet flight attendant who enjoys his job. And he knows that the best way to get passengers to pay...
Economy Class Is Just Fine…Let’s Not Lose Sight Of That
On this premium-heavy blog in which topics of discussion range from caviar and champagne to upgrade phobia, let’s not lose sight of the fact that economy class usually does the job just fine. I sort of poked fun about...
Lawyer Jailed For Spitting On Air India Flight Attendant Commits Suicide
A sad story out of England, where an Irish lawyer was found dead in her home just days after she was released from prison for spitting on an Air India flight attendant. Simone Burns had a few too many...
Review: Maldivian Dash 8-300 Malé To Kooddoo Via Kadhdhoo
Our domestic Dash 8-300 flight on Maldivian took us quickly and safely to Kooddoo, where our holiday on the Maldives really began. After a couple hours in the Maldivian Moonimaa Lounge, we were escorted to the Maldivian check-in desk to check...
Review: Maldivian Moonimaa Lounge (MLE)
Three hours in the Moonimaa Lounge inside the domestic terminal of Male Airport in the Maldives was more than enough. There’s nothing wrong with the lounge…it served its purpose just fine. I just wouldn’t get here early. Access for...
Alitalia In Hot Water For “Racist” Obama Ad
In celebration of its new service to Washington Dulles, Alitalia commissioned an ad campaign featuring actors portraying famous U.S. politicians. But the Italian flag carrier made a critical faux pax. The series of Italian ads appeared only on social...
Fiji Becomes More Isolated
Two longstanding airline routes linking Fiji to the outside world are on the chopping block. Korean Air announced it would cease service between Seoul Incheon and Nadi, Fiji effective October 01st. On the same day, Fiji Airways announced it...
Best Airport Coffee In The World At…LAX?
World’s best airport coffee might be in my own backyard at Los Angeles International Airport. Urth Caffé & Bar was just named as world’s best airport coffee by the Moodie Davitt Report’s 2019 Airport Food & Beverage Conference &...
What Really Happened To The “Lost” Unaccompanied Minor On United
Sounds horrible, doesn’t it? United put a little boy on a flight to Dusseldorf instead of Stockholm. But the reality is a bit more complicated, of course. I’ve taken a day to gather the facts and offer this timeline...
Delta Invests In Itself By Investing In Customer
Yes, I’m here to join the bandwagon in lauding Delta for its upcoming upgrades to international economy class service. I see no downside to this customer-friendly news. I’m no Delta cheerleader. Not because I have anything against Delta, but...
Corsair Launches Miami to Paris Flight
French leisure carrier Corsair has launched flights between Paris Orly and Miami. The carrier’s three-cabin aircraft offers a cheaper alternative to Air France and American and is therefore worthy of consideration. While certainly not a traditional full-service carrier, Coarsair...
Sad: Kenya Airways 787 Stowaway Found Dead In London Garden
In another reminder of the foolishness of stowing away on a commercial airliner, a man fell from the undercarriage of a Kenya Airways 787 and was found dead in a south London garden. The man, who has not yet...