Gregory Alexander is in a lot of trouble. The 82-year-old Florida man was charged with battery and interference with aircraft operations after hurling racial slurs and taunts at an American Airlines FA, then jabbing her with his finger. The...
Live and Let’s Fly Weekend Digest: June 10, 2018
Greetings from Midtown Manhattan. I’ll be on my way home shortly after a great weekend at FTU in New York. If you missed it, there the next event is in Washington DC coming up in August. It was a great...
Sun Country Baggage Handlers Forget to Load Entire Plane!
It’s not rare that a bag or two is misrouted on any given flight. But how about forgetting to load ANY bags at all? That’s what happened on Sun Country earlier this week. On Thursday, Sun Country Flight 117...
Review: China Southern 737 Economy Class Bangkok to Guangzhou
China Southern economy class was very survivable. That’s neither a compliment nor a slight. It was a reasonably priced, reasonably comfortable 2.5 hour flight. I landed in Bangkok after a redeye on Thai Airways. I had no boarding pass...
Emirates Wants to Skip Windows on Future Aircraft Orders
It may sound like a far-fetched pitch from Ryanair’s Michael O’Leary, but Emirates is seriously considering skipping windows on future aircraft orders. Emirates’ sleek new first class cabins onboard select 777-300s feature virtual windows in the center compartments (see...
Bold Confidence: Waiting Till The Very Last Moment To Book Award Ticket
My wife woke up this morning without a ticket to Zurich. She had told her friends and family she was leaving today and would arrive on Saturday afternoon. She even told her parents her flight number. Small problem: the...
My Office Playlist Represents The Power Of Airline Marketing
Stop by office in Southern California and you might think you just stepped into a Park Hyatt hotel or onto an Etihad flight. My business partner John and I enjoy listening to music during the day. There are some...
Review: Thai Airways 747-400 Business Class Tokyo to Bangkok
Not only does Thai Airways have a very uncompetitive business class product aboard its 747-400, it also has one of the oddest seating configurations. My flight from Tokyo Haneda (HND) to Bangkok Suvarnabhumi (BKK) was not one of my...
Frequent Traveler University in New York City This Weekend! Still Not Too Late To Attend.
One last reminder that Frequent Traveler University will be held in New York City this weekend. It is still not too late to register. Ever wanted to learn more about manufactured spending? The best miles and points program? Which...
Review: ANA 777-300ER First Class Chicago to Tokyo
My ANA first class expectations were quite high going in, so I was ecstatic when they were exceeded. The seat and service were exactly as expected, but the meals onboard were not just great, but tremendous. This review is...
$500 Fine Dropped Against Delta Passenger Who Carried Apple Into USA
A $500 fine has been dropped against a traveler who attempted to bring in an apple to the USA she was given as part of a Delta pre-arrival snack. As I wrote about in April, Crystal Tadlock was on a Delta...
The Airline of Mystery: Cubana de Aviación
Cuba is 90-miles off the coast of Florida. It’s a nation that is now served by most U.S. airlines. But aviation in Cuba is enshrouded in mystery. We literally have no idea what is going on. Numerous reports indicate...
Introduction: An Asian First Class Adventure to Europe
Next up, a classic trip report that has been in the queue for too long. In 2016, I had the chance for a cool trip around the world. The purpose was to sample new premium cabin products and hotels...
Qatar Airways CEO “Apologizes” for Sexist “Joke” (Again…)
The irony is rich. Just 10 minutes after promising not to make any controversial statements during his new tenure as International Air Transport Association (IATA) Chair, Akbar Al-Baker, also known as His Excellently, said the following when asked about...
Is Hyatt Trolling Us?
Let’s be real. Is hotel management really going to police the breakfast room at Hyatt Place? I’ve analyzed the changes coming to Hyatt Place properties in the USA. In addition to early check-in for elites and refreshed rooms, the...
New Livery for Sun Country Airlines
Voting just concluded for a brand new Sun Country Airlines livery. With the airline on the verge of major change, it is no surprise its paint scheme would also be updated. Employees were asked to vote on one of...
United Mobile App Tells You Exactly Why Your Flight Is Delayed
United Airlines is rolling out technology on its mobile app that will tell you exactly why your flight is delayed. Usually when a delay occurs, we will see messages like these: That’s better than just saying delayed, but still...
Pros and Cons of the Illogical New Flying Blue Program
A new pricing scheme kicked in for Air France/KLM Flying Blue award redemptions on June 1st. Figuring it out has been like trying to figure out the writing of Faulkner. But I’ve been able to make a few general...
Analyzing Three Recent Changes at Hyatt
Hyatt recently announced three policy changes that implicate breakfast, upgrades, and early check-in. What is Hyatt trying to achieve with this mid-year tinkering? 1. Breakfast only for World of Hyatt members who book directly with Hyatt Hyatt trialed removing...
Which Hyatt in Germany is Best?
There are seven Hyatt hotels in Germany. Which one is best? The seven properties include: Hyatt Regency Cologne Grand Hyatt Berlin Hyatt Regency Dusseldorf Hyatt Regency Mainz Park Hyatt Hamburg Hyatt Place Frankfurt Hyatt House Dusseldorf For purposes of...
