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Matthew Klint

12893 Articles

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.
Air IndiaLounge Reviews

Review: Air India Maharaja Lounge New York (JFK)

Matthew Klint Posted onNovember 19, 2024November 18, 2024 15 Comments
Air India Lounge JFK Review

Other than the sign reflecting Air India’s new logo, nothing about this Star Alliance lounge in JFK Terminal 4 has changed much over the last few years. I’ve provided updated pictures of the food and drink selection, all of...

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SAS Million Mile ChallengeVirgin Atlantic

Breakfast In Virgin Atlantic Clubhouse JFK

Matthew Klint Posted onNovember 19, 2024December 7, 2024 15 Comments
Breakfast Virgin Clubhouse JFK

I’m live-blogging my SAS EuroBonus SkyTeam Million Mile challenge this week. Click here for background and route information. The Virgin Atlantic Clubhouse at JFK is a treat and I enjoyed a great breakfast here.  We checked in for our...

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Flight ReviewsJetBlueSAS Million Mile Challenge

JetBlue A321LR Redeye: Solid, Even In Economy Class

Matthew Klint Posted onNovember 19, 2024December 7, 2024 15 Comments
a group of people sitting in an airplane

I’m live-blogging my SAS EuroBonus SkyTeam Million Mile challenge this week. Click here for background and route information. I find JetBlue such a positively consistent product. While it is never ideal to fly in economy class on a redeye...

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sasSAS Million Mile Challenge

Route Planning For My SAS Million Mile Challenge

Matthew Klint Posted onNovember 18, 2024November 19, 2024 52 Comments
a plane flying in the sky

I’m moving forward with the SAS EuroBonus Million Mile Challenge and taking my son along. Here’s how I planned it, booked it, and the prices I paid for each ticket. Planning And Booking My SAS EuroBonus Million Mile Challenge...

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EasyJet

Captain Tells Shirtless Passenger, “You’re Only Making Things Worse For Yourself!”

Matthew Klint Posted onNovember 18, 2024November 18, 2024 9 Comments
Drunk EasyJet

An EasyJet flight traveling from Turkey to the UK was forced to divert in Greece after at least one young man could not control his alcohol intake. His behavior became so bad, including removing his shirt and fighting with...

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LufthansaNews

Lufthansa Plans To Trim Workforce In Favor Of AI, Automation

Matthew Klint Posted onNovember 18, 2024November 18, 2024 6 Comments
Lufthansa Administrative Jobs

Lufthansa hopes to cut 20% of current administrative jobs by 2028 as the carrier struggles to turn a profit amidst higher operating and labor costs. The German carrier is banking on using automation and artificial intelligence to fill in...

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NewsUnited Airlines

Contract Negotiations At United Airlines Take An Ugly Turn For Flight Attendants

Matthew Klint Posted onNovember 16, 2024November 16, 2024 36 Comments
a group of people holding signs

With time running out for the labor-friendly Biden Administration, flight attendant contract negotiations at United Airlines remain stalled with the two sides far apart and the union now resorting to petty name-calling. Report: Contract Negotiations At United Are Not...

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Alaska Airlines

“We Don’t Work For Free!” Alaska Airlines Flight Attendant Shames First Class Passenger Over Drink Request

Matthew Klint Posted onNovember 16, 2024November 16, 2024 56 Comments
Alaska Pre-Departure Beverage

Understandably, flight attendants at Alaska Airlines are angry that their union has failed to negotiate a new contract ahead of the incoming Trump administration, but barking at a first class passenger who requested a cup of coffee is just...

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HotelsHyatt

Hyatt Globalist Suite Upgrade…And Suite Downgrade

Matthew Klint Posted onNovember 16, 2024November 16, 2024 24 Comments
Hyatt Globalist Suite Downgrade

What happens when a hotel says you are upgraded during online check-in but then downgrades you by the time you arrive at the property? One Hyatt Globalist found out the hard way. Hyatt Regency DFW Downgrade: Suite Upgrade Taken...

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NewsSouthwest Airlines

From Haiti To Texas…Southwest Airlines 737 Struck By Gunfire In Dallas

Matthew Klint Posted onNovember 16, 2024 11 Comments
Southwest Airlines Gunfire Dallas

If you thought that commercial aircraft being shot at was limited to Haiti, think again. The latest commercial aircraft to come under gunfire was a Southwest Airlines 737-800 at Dallas Love Field in Texas. Southwest Airlines 737 Struck By...

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Air New ZealandVideos

Heartwarming Air New Zealand Ad On Becoming A Pilot

Matthew Klint Posted onNovember 15, 2024November 15, 2024 4 Comments
Air New Zealand Pilot Ad

For all the laughs we enjoy from Air New Zealand’s well-designed safety videos, its “Never Stop Dreaming” ad is better than all of them. That’s my opinion, of course, but I really enjoyed this ad. It shares the story...

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Award Travel

The Bleak Future Of Partner Award Travel

Matthew Klint Posted onNovember 15, 2024November 15, 2024 17 Comments
a group of women wearing uniforms and holding luggage

While it appears Alaska Airlines will resolve its last-minute partner award blocking, that was but a symptom of a wider and ongoing problem: the death by a thousand cuts of partner award travel. Partner Award Travel Is Harder Than...

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Frontier

Man Says Frontier Airlines Employees Tried Extorting $50 “Tip” From Him Just To Get On Aircraft

Matthew Klint Posted onNovember 15, 2024November 15, 2024 11 Comments
people standing in front of a counter

What’s worse, the employee demand or the fact that I’m not surprised it took place on Frontier Airlines? A Frontier Airlines passenger claims two employees in Atlanta tried to extort him for money as he was boarding his flight....

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NewsUnited Airlines

United Airlines Mobile App Now Available In Spanish

Matthew Klint Posted onNovember 15, 2024 6 Comments
United Airlines App Spanish

United Airlines has unveiled that its mobile app is now fully translated into Spanish, making it easier for many customers to use the United app in their preferred language. United Airlines Mobile App Now Available Fully Translated Into Spanish...

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NewsRoyal JordanianUnited Airlines

Royal Jordanian Plans To Challenge United Airlines On Washington Dulles – Amman Route

Matthew Klint Posted onNovember 14, 2024November 16, 2024 16 Comments
a red hat with white text

As service on United Airlines between Washington Dulles and Amman remains suspended, Royal Jordanian has cheekily announced that it will launch service to Washington, DC. Royal Jordanian Plans Add Nonstop Service Between Amman – Washington, Challenging United Airlines In a...

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Delta Air Lines

Asinine Delta Air Lines Passenger Mouths Off At Seatmate Who Stood Up As Soon As Seat Belt Sign Was Turned Off

Matthew Klint Posted onNovember 14, 2024 20 Comments
Seatmate Stands Up After Landing

When the plane lands, pulls up to the gate, and the seatbelt light is turned off, is it rude to get up? One Delta Air Lines passenger certainly thinks so and spoke her mind to her seatmate after she...

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Flight Attendant

How Flight Attendants Determine If You Are Too Intoxicated To Fly

Matthew Klint Posted onNovember 14, 2024November 14, 2024 10 Comments
a person holding a tray with a bottle and a glass

Flight attendants and gate agents look for several signs in determining whether you are fit to fly and have a lawful duty to cut you off or even deny you boarding if you appear intoxicated. How Flight Attendants Guage...

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United Airlines

United Airlines Selling Festive Season Apparel

Matthew Klint Posted onNovember 14, 2024November 14, 2024 15 Comments
United Airlines Holiday Apparel

United Airlines has unveiled a new line of holiday apparel on its online shopping site, with United-branded items ranging from hats to gloves to sweaters. Is it time to “upgrade” your wardrobe? Holiday Apparel From United Airlines Now On...

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Trip Reports

Trip Report Roadmap: So Many Trips, So Little Time

Matthew Klint Posted onNovember 13, 2024November 13, 2024 29 Comments
Trip Reports 2024

I’ll be departing on my SAS EuroBonus million mile challenge shortly with my son and will live blog that, like I did with the Ukraine trip report last year. I imagine that will provide a lot of content in...

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American Airlines

American Airlines’ Aggravating Automated Phone System…

Matthew Klint Posted onNovember 13, 2024November 13, 2024 15 Comments
a woman wearing a headset

I wrote yesterday about American Airlines CEO Robert Isom lamenting that “it has never been harder to operate an airline,” but it also has “never been harder” to get through to an agent with AA’s horrific automated phone system....

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