Have you ever been asked to prove you were a hotel guest while swimming in a hotel pool? If you refused, were the cops called?
Black Woman Carded At Hotel Pool, Accused Of Trespassing
A black woman was carded in the pool area at a Hampton Inn in Williamston, North Carolina. She claims she was singled out because she was black, stating that two white guests in the pool area were not approached by hotel staff. She began taking a video, which includes several clips spliced together, of her interaction with hotel staff and the police, who were called to deal with her.
In short, the woman claimed a hotel staff member had complained, “It’s always people like you using the pool unauthorized,” after she refused to disclose her room number. She did show her room key.
The police showed up, asked for her name, and she refused to provide it. They ran the plates on her (it isn’t clear how they identified her car, though there were only a couple cars in the lot). She then walked to her car as if she was leaving, but just grabbed something and headed back upstairs to her room.
Hilton Corporate Apologizes
As noted by One Mile at a Time, Shruti Gandhi Buckley, who heads Hilton’s Hampton Inn division, has already apologized for what occurred:
“Hampton by Hilton has zero tolerance for racism or discrimination of any kind. On Saturday, we were alerted to an online video of a guest incident at one of our franchise properties. We moved quickly to identify the hotel and the guest, so that we could make contact and review the matter.
“Even as we communicated our expectations to the ownership and management of the Williamston property on Sunday, we learned that the team member is no longer employed at the hotel. We have apologized directly to the guest and her family for their experience, and will work with them and the hotel to make this right. We remain in contact with the hotel’s ownership about follow up actions, and to ensure that in the future, their employees reflect the best values of our brand and are welcoming of all.”
Has This Ever Happened To You?
A question to you readers: have you ever been asked to prove you were a hotel guest when using a hotel pool or gym? If so, what was the interaction like? And if you were carded at a hotel pool, what was your skin color?
I’m asking for a reason…I have a particularly relevant anecdote that I will share tomorrow on this topic. But before I speak, I want to hear from others.
The “people like you” language is simply inexcusable. Based upon her understandable anger, I see no basis to conclude she should not be taken her at her word about what happened, even though that pejorative is not part of the video evidence.
But before I delve deeper into this issue, I would love to hear from you about your own experiences dealing with hotels in this manner. Please let me know if you have faced similar treatment in the comment section below.