Flight attendants are “highly offended” at American Airlines over disparities in treatment between themselves and pilots as well as about their working conditions and options for leave. In an open letter written by Lori L. Bassani, National President of...
American and United Match Delta’s More Flexible Change Fee Waiver
American and United quickly matched Delta’s decision to further loosen its change fee waiver, a move that was long overdue, but nevertheless better late than never. Up until this point, the “Big 3” U.S. airlines have used change fee...
American Airlines Pushes Credit Cards Then Closes Accounts
American Airlines has begun to excommunicate members for signing up for their credit card offers. But what’s the whole story and do they have the right to do it? If you are considering booking travel or signing up for a new...
“Anything You Can Do, I Can Do Better…” (Delta’s Response To American In Seattle)
American Airlines announces a build-up in Seattle. Delta Air Lines announces a build-up in Seattle. American announces new service from Seattle to London. Delta announces new service from Seattle to London. It reminds me of a song… Delta Responds...
American Airlines: Better Late Than Never….
You wouldn’t be foolish for wondering if American Airlines was throwing everything against the wall lately, just hoping something would stick. But I’m going to give American Airlines a bit more credit. Yesterday, I discussed AA’s mad dash to...
The American Airlines Blitzkrieg
American Airlines has been so busy lately I have not had a chance to catalogue all the upcoming changes. Let’s take a look at the “blitzkrieg” American Airlines has embarked upon. 1. American Airlines Will Make Seattle A Strategic...
Can JetBlue Withstand American + Delta In Boston?
Can JetBlue withstand the simultaneous build-up of American Airlines and Delta Air Lines in Boston? JetBlue Airways Chief Financial Officer Steve Priest bristled at the question, telling a conference in Miami this week: “Commentators talk about Boston, they talk...
Miniature Horse Flies First Class On American Airlines…
As the U.S. Department of Transportation considers sweeping changes that would allow airlines to ban emotional support animals and limit service animals to dogs, one miniature horse traveled across the country in first class on American Airlines. Ronica Froese...
Reclining American Airlines Passenger Claims “Assault” After Exasperated Man Punched Her Seat
Ah yes, the great seat recline debate rears its ugly head once again. Is It “Assault” When You Punch The Seat Of The Passenger In Front Of You? Legally, assault is intentionally putting another person in reasonable apprehension of...
Alaska Joins Oneworld? Don’t Get Too Excited…
Alaska Airlines will from a strategic alliance with American Airlines to compete with Delta in Seattle and also join the Oneworld alliance. Let’s be careful before we start celebrating this news. There’s a lot to be happy about in...
New American Airlines Business Class Seats Are Only Half The Battle
News leaked yesterday of two new business class seats under consideration by American Airlines. While either seat looks promising, both must come with a corresponding investment in the soft product. We know that American Airlines is testing new business...
Airlines Use Coronavirus As Excuse To Reduce Losses, Save Face
The airline business is tricky, but some carriers see opportunity in the Coronavirus to reduce their losses and save face when routes haven’t gone as planned. If you are considering booking travel or signing up for a new credit card please...
Jewish Family Thrown Off American Airlines For “Foul Body Odor” Now Suing AA
A Jewish family is suing American Airlines for $75,000, alleging discrimination and defamation after being removed from a flight to Detroit last year for what American called “extremely offensive body odor”. Yehuda and Jennie Adler were traveling with their...
Opportunistic? American Airlines Pilots Refuse To Fly China, Sue Airline
I’m not saying, I’m asking: is there a direct link between the battle for a new contract and pilot’s refusal to fly to China at American Airlines? American Airlines Pilots Fight For New Contract I’ve written about the ongoing...
Like Impeachment, American Airlines CEO’s Removal May Have Consequences
President Trump’s impeachment and potential removal from office could have consequences beyond the immediate result. Likewise, American Airlines CEO Doug Parker’s removal may have a lasting effect. If you are considering booking travel or signing up for a new credit card...
American Airlines Pilots Call For Ouster Of CEO Doug Parker
A group of American Airlines pilots have thrown down the gauntlet: it time, they say, for CEO Doug Parker to step aside. 15,000 American Airlines pilots are represented by the Allied Pilots Association (APA). Each pilot domicile has its...
American Airlines Hasn’t Resolved Labor Issues
The summer from hell has passed for American Airlines. Despite no announcements of any deals with their unions, all seems calm among labor groups at the world’s largest carrier, but that’s deceiving. If you are considering booking travel or signing up...
Waiting For The Next AAdvantage Devaluation? It’s Already Here
If you thought the elimination of close-in award bookings fees on American (to match Delta and United) was simply a gift, you have not been paying attention. Have you seen what “AAnytime” awards are suddenly pricing at? American Airlines...
Is American Airlines Really The Worst U.S. Airline?
The Wall Street Journal recently published its annual “best and worst” airline list and once again, American Airlines is at the bottom. Is this a fair assessment of world’s largest airline by passenger traffic? What I like about the...
Creepy American Airlines Employee Stalked Female Passenger At Airport And Onboard, Offered Her Free Flights
An American Airlines employee is in big trouble after misappropriating personal passenger information in a manner which can only be described as super creepy. Imagine you are sitting in the gate area and all of a sudden receive the...