Dear American Airlines, let’s compromise. If you agree to keep award charts for partner flights, I’ll stop complaining about the elimination of award charts for AA flights. I’ve long argued that award charts promote accountability, transparency, and predictability. Sadly,...
American Airlines Denies Boarding For “Late” Family, But Has Plenty Of Time To Accommodate Standby Passengers Who “Needed” To Get On Flight
A family, including an eight-month-old baby, was denied boarding on American Airlines in order to accommodate standby passengers after the gate agent claimed they were too late. But not only did the family have a valid reason for being...
American Airlines Has Sinister Motives In Removing Award Charts
It’s very simple: award charts promote accountability, transparency, and predictability. The latest hints that American Airlines will soon remove its award chart must be met with deep skepticism and indeed a reasonable assumption that sinister motives are at play....
Elimination Of American Airlines Magazine Is The American Way
After 55 years, American Airlines will eliminate its in-flight magazine, American Way, at the end of the month. I can’t say that I will miss this hallmark of in-flight entertainment, as I view magazines as about as relevant as...
American Airlines Flight Attendant Rant 100% Justified
An American Airlines flight attendant took to the PA system on a flight to Charlotte and ranted about passengers. His conduct was 100% justified and I am happy he decided to speak up and shame the hapless passengers who...
Passenger Skips Security Screening, Forces Diversion On American Airlines
An American Airlines Airbus A321 enroute to Cancun diverted after a former employee bypassed security screening by entering the secure side of the airport through an employee-only entrance, then boarded the aircraft. American Airlines A321 Diverts After Passenger Skips...
Guess Who’s Coming To Dinner? American Airlines CEO Doug Parker Attends Wedding Of Southwest Airlines Flight Attendant Who Confronted Him On Race
American Airlines CEO Doug Parker attended a wedding over Memorial Day weekend…for a very special Southwest Airlines flight attendant he met while on a flight to Dallas earlier this year. American Airlines CEO Doug Parker, The Wedding Guest I...
Airline Alcohol Ban Won’t Stop Incidents
Southwest Airlines and American Airlines have both banned alcohol aboard their flights amidst a spat of customer incidents, but as terrible as those issues have been, it won’t solve the problem. If you are considering booking travel or signing up for...
Ouch: Brutal Fight Breaks Out At American Airlines Check-In Counter In Miami
Another day, another fight at Miami International Airport. Welcome to the next chapter of our Miami Airport Flight Club Tales. This time, passengers did not even wait to get past security in order to start fighting. Miami Fight Club,...
American Airlines 737-800 Collides With Lamp Post At DFW
I can only imagine the sinking feeling the captain experienced when an American Airlines Boeing 737-800 bound for the Bahamas instead bound into a lamp post at DFW, severely damaging the wing and rendering the aircraft inoperable. American Airlines...
American Airlines Tells Flight Attendants: Stop Locking 787 Window Dimmers
American Airlines has told flight attendants to stop locking 787 window dimmers. Thank you American for instructing your crews to stop prohibiting passengers from being able to look out their window, a move which parallels instructions United Airlines has...
Meltdown: Woman Screams For “The Manager Of The Airport” After Gate Scuffle
A woman screamed for “the manager of the airport” after a scuffle at an American Airlines airport gate with a police officer. But a witness said the woman breached the secure door and deserved to be restrained. Woman Screams...
UPDATE: Lady Goes Crazy On American Airlines After Seat Charger Snafu
Last week I brought you details about a passenger who went berserk on an American Airlines flight from Tokyo to Dallas after her in-seat charger would not fully charge her phone. New details have emerged about what occurred onboard....
American Airlines 787 Diverts After Irate Passenger Attempts to Breach Flight Deck
An American Airlines flight from Tokyo to Dallas diverted to Seattle after a passenger became enraged that her in-seat power outlet stopped working and attempted to breach the flight deck after flight attendants were unable to fix the problem....
FAA Warns American Airlines’ Largest Regional Carrier, Envoy Air, Calling Into Question Safety Of Regional Jets
The U.S. Federal Aviation Administration (FAA) has warned Envoy Air, the largest regional carrier operating on behalf of American Airlines, after pilot error nearly resulted in a “catastrophic” situation and several other questionable incidents. Envoy Air Safety Lapses Question...
Is JetBlue A Trojan Horse For American Airlines?
American Airlines has teamed up with Alaska Airlines and JetBlue to bolster its route network and better compete with Delta and United. Both partners provide a number of potential benefits to American. But could JetBlue turn out to be...
American Airlines Tells Flight Attendants To Skip Meals, Sparking (Unreasonable) Outrage
American Airlines has told flight attendants to arrive at airports earlier and skip buying food if it might impede an on-time departure. The union representing American Airlines flight attendants is outraged, but I fail to see the offense in...
Pizza Party On American Airlines!
After an American Eagle flight headed to Charlotte was forced to divert due to bad weather, the captain made everyone’s day by arranging a pizza party onboard. Pizza diplomacy always works! American Airlines Pizza Party American flight 4798, an...
Woman Attacks American Airlines Flight Attendant For Refusing To Collect Her Trash
A woman has been charged with assault and interfering with the performance of the duties of the flight attendant after confronting then attacking a pair of flight attendants on an American Airlines flight to New York City. Woman Attacks...
Ridiculous: Pregnant Woman Denied Glass Of Water On American Airlines For “Safety” Reasons
A pregnant woman experiencing dizziness was denied a glass of water on American Airlines after flight attendants told her that they could not give her a drink due to “COVID safety.” Pregnant Woman Denied Water On American Airlines Due...
