A disturbing new trend at British Airways: refer passengers to the police when their checked baggage is lost. This is not the way it is supposed to work… Let’s start with this in big bold type: If an airline...
Lufthansa Boards A380 in 20 Minutes with Biometric Boarding
The future of travel: approach the gate, scan your face, board the aircraft. This is not some dystopian world or sci-fi movie. This is how Lufthansa is now boarding flights at Los Angeles International Airport. Lufthansa has rolled out...
Man Wears 10 Layers of Clothing to Skirt Baggage Fees, Is Arrested
A man who tried to avoid baggage fees by donning 10 layers of clothing was denied boarding and dragged out of Keflavik International Airport in Iceland. Ryan Carney Williams, who prefers to be called Ryan Hawaii, thought he was clever....
Live and Let’s Fly Weekend Digest: January 14, 2018
I’ve just begun my next trip…it will be a busy week and much of it is still unplanned. It has been a relatively quiet week in industry news, with Alaska and Virgin now operating under a single certificate. A...
Rat-Infested British Airways Concorde Rotting on Heathrow Tarmac
If you’ve ever flown out of London Heathrow, you may have seen her parked in a corner. Sadly, the once majestic Concorde has been left to rot. As an aside, I did not know there was a most tabloid-esque...
British Airways Terrible Bungling of a Diversion
A couple of years ago my family took a trip to Delhi, India and I wrote this review but thought I had lost it forever. After a recent discovery I decided to post the tale. To-date this is the...
“BA Magic” Campaign from British Airways
Sometimes I think I live under a rock…I can’t believe I only learned today of the “BA Magic” campaign by British Airways. These videos will make you cry. Take the latest video, to start. British Airways fulfills the dreams...
Shrimp Salad: British Airways vs. United Airlines
For this week’s Meal of the Week, I compare shrimp salads on United Airlines and British Airways. 1. British Airways – London to Frankfurt – Club Europe (1hr30min) British Airways offers light meals on shorthaul business class flights within...
FA Sacked by Norwegian Air for Spitting in Coffee Now Fired by BA for “Racist Remarks”
Our subject today is Joanne Wickenden, who seems to have a hard time holding down a job as a flight attendant. The 23-year-old was fired by Norwegian Air after only three months on the job…for spitting in a passenger’s coffee....
I Love the New British Airways’ Safety Video!
I suppose I’m just signing to the choir at this point, but I cannot help but to personally highlight British Airway’s hilarious new safety video. I find it utterly hilarious. It’s long, but I broke out laughing during several points. Nowhere...
I’m Suspicious of the Big AMEX Transfer Bonus to British Airways
In the last few days we’ve seen a huge change in balance between American Express Membership Reward points and British Airways Avios. First, transfers went from 1.25 AMEX to 1 BA Avios to 1:1. Now AMEX is offering a...
The Five Best British Airways Avios Redemptions
With news that American Express points once again transfer at a 1:1 ratio to British Airways, I want to highlight my five favorite redemption options. Hint: It’s all about shorthaul. For years, I talked up the amazing rate between Boston and Dublin...
Why is British Airways Back to 1:1 with American Express?
Without notice or explanation, American Express Membership Rewards points once again transfer on a 1:1 basis to British Airways Avios. American Express confirmed (via TPG) that this is not a temporary change akin to a transfer bonus. Today, two...
Review: Elemis Spa London Heathrow
Inside the British Airways lounge complex in Heathrow Terminal 5 is an Elemis Spa designed for business and first class passengers as well as those holding an Executive Club Gold card. Premium passengers can enjoy a complimentary 15-mintue treatment...
Review: British Airways 747-400 First Class London to New York
British Airways’ 747-400 First Class is a bit of a tight squeeze, but a comfortable product. My midday flight from London to New York flew by. With excellent service and tasty meals, I landed in JFK with a smile on my...
Uncle Willie’s Tall Tale
“War is peace. Freedom is slavery. Ignorance is strength.” –1984 “It was not a failure of IT.” -Willie Walsh Willie Walsh, the chief of IAG (parent of company of British Airways) is blaming the media for exacerbating the fiasco...
Review: British Airways Concorde Room London Heathrow
The British Airways Concorde Room at London Heathrow has to be one of most hellacious lounges in the world. Let me tell you about my visit. First, the lounge looks like grandma’s house. You know, your grandma whose furniture is about two...
British Airways WILL Cover EU261 Claims + Other Flight Bookings
Some good news for consumers afflicted by the British Airways IT Meltdown over the weekend: BA has pledged to settle up. #1: BA will cover EU261/2004 claims One Mile At A Time reported that some passengers who filed claims under...
British Airways’ CEO Alex Cruz Should Resign
I’ve not been particularly subtle in expressing my skepticism over British Airways CEO Alex Cruz. Since ascending to the helm of British Airways in early 2016, Cruz has treated British Airways like the low-cost Vueling carrier he previously ran. Small problem:...
How to Claim Compensation from British Airways Meltdown
British Airways experienced a huge IT meltdown over the weekend that crippled operations at London Heathrow and Gatwick. If you were impacted, what kind of compensation can you expect? First, let’s start with basic amenities. Under EU law (which the...
