A man who complained about receiving a granola bar for breakfast on a $2.2K British Airways ticket was met with a cheeky response from British Airways. First, let’s start with the “breakfast”. I know that flights from New York...
British Airways Class Action Settlement: Why I’m Taking Cash Not Avios
British Airways has agreed to pay up for its obscene fuel surcharges levied on transatlantic travel. I’m taking cash over Avios. In a nutshell, this lawsuit contends that British Airways’ fuel surcharges were disproportionate to the price of fuel...
British Airways Officially Acknowledges AA Award Booking Issue
For several weeks, it has been difficult (though not impossible) to book award flights on American Airlines using the British Airways Executive Club website. While the problem is not fixed, at least British Airways has acknowledged it. Lately, AA...
British Airways Adds New Destination in South Africa
British Airways will begin nonstop service to Durban, South Africa starting this autumn. The new 5,935-mile service begins on October 29, 2018 and will run three time per week and utilize a Boeing 787-8 Dreamliner. The flight will operate...
London to San Francisco on British Airways…in 4 Minutes
Flying from London to San Francisco takes 11 hours. But thanks to one innovative pilot, you can re-live the journey in less than four minutes. British Airways’ Captain David Wallsworth is a Twitter and YouTube sensation for his time-lapse videos from...
Scam “British Airways” Agent Defrauds My Client
A cautionary tale: be careful when you search Google for an airline’s telephone number. One of my Award Expert clients just got ripped off, big time. We had booked a trip for her in American Airlines + British Airways...
British Airways Tells Passenger to File Police Report, Not Baggage Claim
A disturbing new trend at British Airways: refer passengers to the police when their checked baggage is lost. This is not the way it is supposed to work… Let’s start with this in big bold type: If an airline...
Lufthansa Boards A380 in 20 Minutes with Biometric Boarding
The future of travel: approach the gate, scan your face, board the aircraft. This is not some dystopian world or sci-fi movie. This is how Lufthansa is now boarding flights at Los Angeles International Airport. Lufthansa has rolled out...
Man Wears 10 Layers of Clothing to Skirt Baggage Fees, Is Arrested
A man who tried to avoid baggage fees by donning 10 layers of clothing was denied boarding and dragged out of Keflavik International Airport in Iceland. Ryan Carney Williams, who prefers to be called Ryan Hawaii, thought he was clever....
Live and Let’s Fly Weekend Digest: January 14, 2018
I’ve just begun my next trip…it will be a busy week and much of it is still unplanned. It has been a relatively quiet week in industry news, with Alaska and Virgin now operating under a single certificate. A...
Rat-Infested British Airways Concorde Rotting on Heathrow Tarmac
If you’ve ever flown out of London Heathrow, you may have seen her parked in a corner. Sadly, the once majestic Concorde has been left to rot. As an aside, I did not know there was a most tabloid-esque...
British Airways Terrible Bungling of a Diversion
A couple of years ago my family took a trip to Delhi, India and I wrote this review but thought I had lost it forever. After a recent discovery I decided to post the tale. To-date this is the...
“BA Magic” Campaign from British Airways
Sometimes I think I live under a rock…I can’t believe I only learned today of the “BA Magic” campaign by British Airways. These videos will make you cry. Take the latest video, to start. British Airways fulfills the dreams...
Shrimp Salad: British Airways vs. United Airlines
For this week’s Meal of the Week, I compare shrimp salads on United Airlines and British Airways. 1. British Airways – London to Frankfurt – Club Europe (1hr30min) British Airways offers light meals on shorthaul business class flights within...
FA Sacked by Norwegian Air for Spitting in Coffee Now Fired by BA for “Racist Remarks”
Our subject today is Joanne Wickenden, who seems to have a hard time holding down a job as a flight attendant. The 23-year-old was fired by Norwegian Air after only three months on the job…for spitting in a passenger’s coffee....
I Love the New British Airways’ Safety Video!
I suppose I’m just signing to the choir at this point, but I cannot help but to personally highlight British Airway’s hilarious new safety video. I find it utterly hilarious. It’s long, but I broke out laughing during several points. Nowhere...
I’m Suspicious of the Big AMEX Transfer Bonus to British Airways
In the last few days we’ve seen a huge change in balance between American Express Membership Reward points and British Airways Avios. First, transfers went from 1.25 AMEX to 1 BA Avios to 1:1. Now AMEX is offering a...
The Five Best British Airways Avios Redemptions
With news that American Express points once again transfer at a 1:1 ratio to British Airways, I want to highlight my five favorite redemption options. Hint: It’s all about shorthaul. For years, I talked up the amazing rate between Boston and Dublin...
Why is British Airways Back to 1:1 with American Express?
Without notice or explanation, American Express Membership Rewards points once again transfer on a 1:1 basis to British Airways Avios. American Express confirmed (via TPG) that this is not a temporary change akin to a transfer bonus. Today, two...
Review: Elemis Spa London Heathrow
Inside the British Airways lounge complex in Heathrow Terminal 5 is an Elemis Spa designed for business and first class passengers as well as those holding an Executive Club Gold card. Premium passengers can enjoy a complimentary 15-mintue treatment...
