Evading the TSA? No problem. Delta? Please. The only thing that stopped a woman from successfully stowing away on a flight was taking the wrong seat onboard… Sylvia Rictor almost made it. Somehow, she allegedly passed through a TSA...
More Hypocrisy: Delta Opposes Airbus Tariffs
Delta is protesting new tariffs the U.S. will levy against Airbus. I’m not a fan of them either…but Delta’s opposition represents another example of blatant hypocrisy. This week, the World Trade Organization (WTO) authorized the U.S. to levy $7.5BN...
Hey Delta, Where’s The Outrage Over Alitalia’s New U.S. Route?
Alitalia announced new seasonal service between Rome and San Francisco next summer. Did I miss the outrage from Delta? When Air Italy announced new service between Milan and San Francisco, Delta CEO Ed Bastian was outraged, penning a fiery...
Will Delta Joint Venture With LATAM Be Denied By Regulators?
Can Delta’s proposed investment and joint venture partnership with LATAM clear regulatory hurdles? American Airlines’ failed bid to link up with LATAM offers a starting point for discussion. News that Delta will invest in LATAM and form a joint...
Delta’s Investment In LATAM Is Pure Genius
Delta’s surprise announcement that it will spend $1.9 billion to acquire a 20% stake in LATAM is a shrewd move that will simultaneously strengthen Delta while hurting the competition. Yesterday, Delta announced it would form a significant relationship with...
Delta’s New JetBlue Containment Strategy In Boston
Delta is boosting transatlantic flights from Boston by 30%, with new service to London, Manchester, Paris, and Rome starting in 2020. Make no mistake, the move is targeted at JetBlue. Delta has built up its focus-city in Boston to...
SkyTeam Responds To Rebuff From Delta CEO Ed Bastian
Delta CEO Ed Bastian expressed indifference bordering on hostility to the SkyTeam alliance this week even though his airline is a founding member. Now SkyTeam has hit back, gently, with a reminder of the value that it brings travelers....
Delta Pushes Boeing To Develop 797
Delta wants Boeing to develop the 797…and is dangling 200 aircraft orders as a prize. Speaking to Bloomberg in New York, Delta CEO Ed Bastian said: I do anticipate they will do it. I hope they will do it....
Terrifying: Delta 767-300 Rapidly Descends 29,000 Feet
A Delta 767-300 diverted to Tampa after rapidly descending 29,000 feet in just seven minutes. Delta Flight 2353 was headed from Atlanta to Ft. Lauderdale on Wednesday when a cabin pressure irregularity occurred midway through the flight. While flight...
Premium Award Seats Better For Balance Sheets
Airlines are happy to award more miles to customers who spend more money. But they sometimes forget that releasing premium award seats (business and first class) is better for the balance sheet too. If you are considering booking travel or signing up...
Prosecutors Say Man Scammed Delta Out Of 42 Million Miles
A travel agent “extraordinaire” has been indicted for allegedly committing fraud against Delta Air Lines. Prosecutors say the man scammed 42,000,000 miles from Delta. I see the case differently… Prosecutors have alleged Gennady Podolsky gamed Delta’s SkyBonus program to reap...
American Vs. Delta: A Tale Of Two Raises
Delta Air Lines is not the only airline that offers its employees unsolicited raises. American Airlines did the same thing in 2017. But oh what a difference between those two raises. In a widely-praised move, Delta is giving employees...
American Airlines Gives Apologies, Delta Gives Raises
American Airlines is in a never-ending war with their employees, so much so that they instructed how to apologize better while Delta gives their employees raises. A tale of two airlines. If you are considering booking travel or signing up for a...
A Costly Family Vacation For Delta CEO
I’m not going to impugn the motives of Delta CEO Ed Bastian. But there is simply no denying how incredibly costly his recent family vacation turned out to be. Bastian took some some heat (and not just from me)...
Delta’s Tokyo Switcheroo Demonstrates Folly Of DOT Haneda Slot Awards
Delta has announced plans to suspend all service to its former hub at Tokyo Narita. The news demonstrates an inherent flaw in the the way slots are awarded at Tokyo Haneda. In February 2019, 19 additional slots to Tokyo...
Did Delta CEO Chicken Out Of White House Meeting?
A group of CEOs from major airlines in the USA…and one outside the USA, met with President Donald Trump in the White House yesterday to discuss objections over Gulf Carriers and Air Italy. But one vocal opponent was visibly...
American And United Have No Plans To Match Delta’s Latest Enhancement
American Airlines and United Airlines expressed no urgency in matching recent improvements to the international economy class product by Delta. Perhaps that is a wise move. I wrote about the upcoming changes to the Delta economy class product here....
Delta Hints At New Asia Flight From Salt Lake City Hub
With a major renovation underway and new partnership with Korean Air, Delta is eyeing Asia from its Salt Lake City hub. Salt Lake City is Delta’s fastest growing hub. Delta has grown by 30% at Salt Lake City since...
Who Keeps Business Travel Booking Incentives?
Travel arrangers within a business may earn incentives similarly to frequent flyers for using a particular airline or hotel chain. But if frequent flyer miles go to the employee even when the business pays, should the booking incentives go...
Delta Flight Attendants File Lawsuit Over New Uniforms
Two Delta flight attendants have initiated a class-action lawsuit against Land’s End, claiming their uniforms cause fatigue, headaches, and skin rashes. Gate agents and flight attendants are required to wear “Passport Plum” uniforms similar to the ones pictured above....
