For the last two decades, a Canadian professor has collected complaints against United Airlines and posted them to his website, untied.com. Now a Canadian Federal Court has ruled that his website violates United’s trademarks and copyright. Jeremy Cooperstock, founder...
Latest Lawsuit Could Cost United More than Dao Incident
Earlier today I wrote about a horrific incident that happened in Houston where a United agent shoved a 71-year old man, knocking him to the ground unconscious while other employees just stood around and watched. Here’s my legal analysis: the senior...
Women Sue United Airlines for $85K After Rough Landing
Two women are suing United Airlines for $84,894.41, claiming a rough landing on their United Airlines flight caused mental and physical pain. The fight in question was UA1587, a redeye from Portland to Chicago on May 23, 2015. The suit alleges...
Passenger Spills Tea on Herself, Sues Airline, Wins
A 27-year-old Irish woman spilled hot tea on herself on a Ryanair flight from Prague to Dublin last summer. Then she sued the budget carrier…and won. Grainne Dunworth claimed that the FA who served her failed to properly secure the lid and...
Seatless in Seattle: United’s Polaris Problem
United’s seat problems continue. Two weeks after news that its new Polaris seats would face delivery delays due to “industrial issues” at Zodiac, United faces new short-term delays. The result: United is parking its brand new 777-300s in Seattle. “Short...
Will My $763 R/T Transpacific Business Fare Be Honored?
I took advantage of the cheap round-trip business class fare from Bangkok to Toronto yesterday on Ethiopian Airlines. I have a trip to Bangkok coming up and this provided the perfect way to get me home. I’m not sure...
Must JetBlue Honor the $150 Off Deal?
A few days have passed since many (myself included) took advantage of the JetBlue deal in which you could save $150 off a domestic hotel + flight package. There were no restrictions, originally at least, meaning that if your...
