Garuda Indonesia just sued a video blogger for posting pictures of his business class menu. This it not a joke. Rius Vernandes is a popular YouTube and Instagram vlogger in Indonesia. Last week, he posted a video of a handwritten...
It’s About Time Someone Sued Marriott Over Sham Resort Fees…
For years I have argued that hotels and online travel agencies should be forced to disclose all-in pricing at all points of the hotel search process. We may finally be one step closer to that goal. Mandatory “fees” are...
British Airways Vows To Fight Massive Fine For Data Breach
British Airways faces a £183m ($230m) fine for exposing sensitive customer information. But the company’s leaders are vowing to fight it in open court while downplaying BA’s culpability. Thanks to what the British Information Commissioner’s Office (ICO) called “poor security...
The Fight For A Passenger Bill Of Rights In Canada
Airlines and trade organizations are lining up to fight the new passenger bills of rights in Canada, set to kick in on July 15, 2019. Air Canada, WestJet, Porter, and the International Air Transport Association (IATA) have filed court...
Lawyer Jailed For Spitting On Air India Flight Attendant Commits Suicide
A sad story out of England, where an Irish lawyer was found dead in her home just days after she was released from prison for spitting on an Air India flight attendant. Simone Burns had a few too many...
Why Is JetBlue Suing Walmart?
JetBlue is suing Walmart over trademark infringement. What’s going on? Last year, Walmart introduced an online-based personal shopping service called Jetblack. The text-message based membership services hopes to out-compete Amazon Prime and offer features like: Personal shopping over text...
Dutch Charge Four In MH17 Crash
Dutch prosecutors have charged three Russians and one Ukrainian with murdering 298 people in the case concerning the 2014 downing of a Malaysia Airlines 777 jet over Ukraine. A Dutch-led Joint Investigation Team (JIT) carefully combed over evidence for...
Foreign Carriers Can Now Operate Domestic Flights In Brazil
Foreign carriers can now operate domestic flights in Brazil thanks to a new law signed by Brazilian President Jair Bolsonaro. But don’t count on free checked baggage. I wrote about the proposed law last month, noting that it would...
Busted: How A New Jersey Woman Smuggled Airline Parts Into Iran
A New Jersey woman faces up to five years in prison for her role in a scheme to smuggle airline parts illegally into Iran. Joyce Eliabachu pleaded guilty on Tuesday to playing a pivotal role in smuggling over $2,000,000...
Suicidal Man Held Without Bail After Chasing Estranged Wife Through Airport With Fake Bomb
A knife-wielding suicidal man chased his estranged wife through an airport terminal in Brisbane, Australia with a fake bomb as part of an ongoing bitter custody battle over their children. Gamal Elsaied Elboushi is in a heap of trouble....
Woman Sues Emirates, Claims She Was Denied Water On Longhaul Flight
A woman who claimed to collapse after being denied water on Emirates flights to Dubai is finally having her day in court. Before the Victoria Supreme Court in Melbourne, Australia, Lina Di Falco’s attorney argued that she was denied...
Italian Law Allows For Clever Airline Ticket Manipulation
What if you could take advantage of Italian law to beat airlines at their own game? The possibilities are fascinating. In theory, you can book a multi-city airline ticket “in” Italy on any airline, then skip whatever segments you...
Delta Flight Attendants File Lawsuit Over New Uniforms
Two Delta flight attendants have initiated a class-action lawsuit against Land’s End, claiming their uniforms cause fatigue, headaches, and skin rashes. Gate agents and flight attendants are required to wear “Passport Plum” uniforms similar to the ones pictured above....
Passenger Mauled By Emotional Support Dog Sues Delta
Nearly two years later, a man has sued Delta and another passenger for negligence after being mauled by an emotional support dog on a flight to San Diego. Marlin Jackson claims he was sitting in a window seat on...
Senators Angry TSA Budget Is Being Redirected To Border
A bipartisan group of U.S. Senators is angry that the Transportation Security Administration (TSA) is diverting money and personnel to the southern border and away from airports. The US Senate Commerce, Science and Transportation Committee oversees the TSA. Both...
Supreme Court Blocks LATAM Marriage With British Airways And American Airlines
There’s no plural marriage in Chile, where the Supreme Court blocked proposed unions between LATAM and both American Airlines and British Airways. Joint-venture agreements between LATAM and AA and BA have been three years in the making. The proposed...
Meanwhile, Disaster Awaits American Airlines
American Airlines faces an imminent storm if it cannot reach an agreement with its mechanics. Why? The union has promised it. American Airlines and TWU-IAM, the union representing AA mechanics, are locked in a bitter battle. American has filed...
Law & Order: American Airlines Edition
In what appears to be a fit-for-TV storyline, an American Airlines pilot was arrested in Kentucky and indicted for the murder of three people. When passengers saw Christian Richard Martin, a pilot for PSA Airlines, a wholly-owned subsidiary of...
United Airlines May Acquire Avianca
Avianca finds itself in a vulnerable position thanks to a recent default by its controlling shareholder. The default gives United Airlines a chance to take majority control of the growing Colombian carrier. Avianca is majority controlled by BRW Aviation, a...
United Airlines Faces New Racism Controversy
A passenger has accused a United employee of calling her a monkey. There were witnesses. Now the passenger is suing, creating a monumental headache for United. There are certain code words that are so deeply linked to race that...
