You may be unethical if you book fares you think are “mistake” fares but one airline is certainly unethical for waiting NINE DAYS to cancel a cheaply-priced economy class ticket is blames on “human error”. Let’s all give a...
U.S. Air Force May Recall 1,000 Pilots. Impact on Airlines?
The United States Air Force is seriously short of pilots to fly combat missions. Now President Trump is making it easier for the USAF to recall pilots. How will this impact the pilot shortage facing the U.S. and world...
Defiant Delta CEO: We Will NOT Pay “Nonsensical” Bombardier Tariff
Delta CEO Ed Bastian has come out swinging, saying Delta will take delivery of its new Bombardier C Series order while also promising it will never pay the 300% tariff levied by the U.S. Government. I outlined the stakes of the...
Delta Sues Fraudulent Website Impersonating Delta
Delta Air Lines has filed a lawsuit against Delta Pets, a fraudulent pet transport website that portrays itself as part of Delta but has no actual relation to the airline. Open the website and you’ll immediately see the iconic...
What You Need to Know About New USA Travel Ban
The White House has released new travel restrictions, indefinitely banning travel and emigration from several countries and severely restricting it from others. From the NY Times— Starting next month, most citizens of Iran, Libya, Syria, Yemen, Somalia, Chad and...
Unruly Passenger Fined $97,000 for Disrupting Flight
File this under: about time. So often we hear stories about drunken or otherwise disruptive passengers forcing a flight delay or diversion only never to hear about whether the passenger is held accountable for his actions. A federal judge...
Conservative U.S. State Wants to Create its Own Airline
The State of Wyoming, in the western USA, finds itself between a rock and hard place. Without perpetual generous subsidies, it cannot sustain commercial air service to smaller airports. But a lack of air access to international hubs hurts...
“Old, Fat and Ugly” Aeroflot FAs Sue Airline for Discrimination
A pair of Aeroflot FAs who proudly call themselves “old, fat and ugly” are suing their employer for discrimination, claiming they were sidelined by a new effort to use younger, prettier, slimmer FAs. Aeroflot defends its actions on safety grounds....
Polygamy, Polyamory, and the Future of Travel
I really don’t care to discuss on this blog whether polygamy, polyamory, or any sort of plural relationship is good or bad. But I do sense society is changing and such arrangements will one day be protected by law,...
Doctor Gropes Teen on United Flight, Walks Free
Something doesn’t add up here. A 16-year girl was flying from Seattle to Newark for a summer fellowship program at Princeton. She was seated in a window seat and awoke to find a man’s hand on her thigh. The...
Thuggish Former United Gate Agent Suing the Man He Assaulted!
Remember my post about the ex-United thug named Alejandro Anastasia who shoved down the senior citizen at Houston Bush Intercontinental Airport as fellow employees look on? The victim sued him and United fired him. But now he’s countersuing for $1...
Court Victory May Prohibit Airlines from Further Shrinking Seats
Flyersrights.org, a passenger rights groups, emerged from a court on Friday with a grin. A judge had just handed them at least a partial victory in their effort to prohibit airlines from further shrinking seats. No, airlines will not...
My Horrific Security Experience at Tel Aviv Ben Gurion Airport (TLV)
I alluded to it offhandedly in a recent post on United catering out of Tel Aviv, but based upon the comments it drew I want to revisit the topic directly. I recently had an incredibly invasive security experience in Tel...
United Airlines Wins Lawsuit Against untied.com
For the last two decades, a Canadian professor has collected complaints against United Airlines and posted them to his website, untied.com. Now a Canadian Federal Court has ruled that his website violates United’s trademarks and copyright. Jeremy Cooperstock, founder...
Latest Lawsuit Could Cost United More than Dao Incident
Earlier today I wrote about a horrific incident that happened in Houston where a United agent shoved a 71-year old man, knocking him to the ground unconscious while other employees just stood around and watched. Here’s my legal analysis: the senior...
Women Sue United Airlines for $85K After Rough Landing
Two women are suing United Airlines for $84,894.41, claiming a rough landing on their United Airlines flight caused mental and physical pain. The fight in question was UA1587, a redeye from Portland to Chicago on May 23, 2015. The suit alleges...
Passenger Spills Tea on Herself, Sues Airline, Wins
A 27-year-old Irish woman spilled hot tea on herself on a Ryanair flight from Prague to Dublin last summer. Then she sued the budget carrier…and won. Grainne Dunworth claimed that the FA who served her failed to properly secure the lid and...
Seatless in Seattle: United’s Polaris Problem
United’s seat problems continue. Two weeks after news that its new Polaris seats would face delivery delays due to “industrial issues” at Zodiac, United faces new short-term delays. The result: United is parking its brand new 777-300s in Seattle. “Short...
Will My $763 R/T Transpacific Business Fare Be Honored?
I took advantage of the cheap round-trip business class fare from Bangkok to Toronto yesterday on Ethiopian Airlines. I have a trip to Bangkok coming up and this provided the perfect way to get me home. I’m not sure...
Must JetBlue Honor the $150 Off Deal?
A few days have passed since many (myself included) took advantage of the JetBlue deal in which you could save $150 off a domestic hotel + flight package. There were no restrictions, originally at least, meaning that if your...
