This story really makes my blood boil. A passenger scheduled to fly from Albuquerque to Seattle politely refused to show his identification to a TSA officer. The TSA officer called a supervisor. The supervisor came over and the passenger used his digital...
Reciprocal Upgrades Coming for United and Continental Elites and UA to Keep Regional Upgrades for 1Ks
Great news today for top-tier United flyers. First, 1K members will continue to earn confirmed regional upgrades. Details here: 1K® members will continue to earn Regional Upgrades Sometimes no change is good news. After our last announcement, we heard...
Drinking and Flying on Both Sides of the Flight Deck
With another arrest of a "drunk" pilot, this time a United Captain on a flight from LHR bound for ORD, should passengers be worried about their safety in the skies? The LA Times featured an interesting discussion of pilot...
UPDATE: United Kicks Man Out of First Class for Wearing a Jogging Suit
It appears that the gate agent who denied Mr. Alvarez a First Class upgrade believed Alvarez was a non-rev, was dealing with another customer during the interaction, and is a non-native English speaker. From Robin Urbanksi, United’s spokesperson: We...
Surprise Birth Leads to Free Flights for Life for Mother and Son
Sometimes, it pays to be in the right place at the right time. KUALA LUMPUR (AFP) – A baby boy who made a surprise arrival on board an AirAsia flight this week will be given free flights for life...
United Kicks Man Out of First Class for Wearing a Jogging Suit
Stories pop up all the time about gate agents making up their own rules or selectively enforcing others. This story takes the cake though: apparently a man’s upgrade cleared at the gate for his IAD-BDL flight on United (Express), but...
$40 Surcharge if You’re Flying Home for Thanksgiving or Christmas
Delta, American, United, and US Airways have recently added $20 o/w surcharges for flights during peak holiday travel this year. I have not bought my tickets to LAX yet for Christmas, so this is disappointing news. At the same...
Troubled Times for US Airways: More Cutbacks Ahead
US Airways announced series of cutbacks today as it faces stiff competition and dwindling demand during this troubled time in the airline industry: -Cutback of 1,000 employees (~600 airport, ~200 pilot, and ~150 FA) -Abandoning Las Vegas as a...
Tough Love from Spirit Airlines
Have you ever missed check-in by a few minutes and been told to go pound sand? Check out this excerpt from the Miami Herald : www.miamiherald.com/news/action-line/story/1291752.html A Few Minutes Proves Costly I bought a round-trip ticket for $115…for travel from Fort...
Boycott a City Because of Rude Airport Workers?
I got a kick out of this letter in the Chicago Tribune today. It seems that Mr. Robichaud was so dismayed at the vendors and non-airline staff during his family’s trip through O’Hare that he has decided to boycott...
