As in the NRA debate, sometimes airlines choose to wade into politics…or morality, depending upon how you view the issue. Just moments ago, United released a statement from CEO Oscar Munoz condemning the Trump Administration policy of separating minor...
United App Now Lets You Check Star Alliance Flight Status
Already my favorite airline app, the United Airlines mobile app now allows you to check on the flight status of Star Alliance carriers beyond United and its codeshares. But the technology is still a work in progress. In terms...
Live and Let’s Fly Weekend Digest: June 17, 2018
Greetings from Italia. Sadly, I’ve had to spend Father’s Day away from my family…but my trip, like every trip, is in order to provide for them. Even so, every trip in which I am separated from my family is...
Houston Polaris Lounge Opens June 29th – Get an Early Bird Look
United Airlines will open its boutique Polaris Lounge in Houston (IAH) on June 29th. But you can get a sneak peek using your United miles before the lounge is opened to the public. 2,500 miles gets you a two-hour...
Use Your United Miles To Be A Movie Extra In London
Have you ever wanted to be an extra in a blockbuster movie? Now you can…with your United miles. Via MileagePlus Exclusives, you can bid miles to become an extra on Spider-Man: Homecoming 2, opening in theaters in July 2019. The winner...
United 767-300 Diverts Due To Bomb Threat
A United Airlines flight diverted to Ireland after a handwritten bomb threat was found in one of the aircraft lavatories. United Flight 971, bound from Rome to Chicago, diverted to Shannon, Ireland after the cryptic message was discovered. The...
United Mobile App Tells You Exactly Why Your Flight Is Delayed
United Airlines is rolling out technology on its mobile app that will tell you exactly why your flight is delayed. Usually when a delay occurs, we will see messages like these: That’s better than just saying delayed, but still...
Live and Let’s Fly Weekend Digest: June 03, 2018
I’m convalescing in LA this evening after catching a nasty virus from one-year-old Augustine earlier this week. For those of you who sent me email that has gone unanswered, please be patient. This week we learned more about Delta’s...
United Airlines Wants JFK Slots Back
In 2015, United sold its 26 New York Kennedy (JFK) slots to Delta. Three years later, it wants them back. Last year, I wrote about United President Scott Kirby conceding it was a mistake for United to abandon New...
Pictures from New United Polaris Lounge in Newark
United Airlines unveiled its new Polaris Lounge in Newark today. The 27K square foot lounge will seat 455 passengers and represents a significant upgrade for premium longhaul Star Alliance passengers departing from Newark. I was unable to be present...
2018 Memorial Day Message from United CEO Oscar Munoz
Today is Memorial Day in the USA, a day to honor members of the armed forces who died in service to nation. There are so many stories, so many nuances, and so many opportunities to reflect upon war, sacrifice,...
Live and Let’s Fly Weekend Digest: May 27, 2018
Los Angeles has been experiencing “May Gray” all week and I love it! Every year around this time I am reminded of how I should be living in London or Seattle…but I digress (while hoping for “June Gloom”). This...
Beautiful Act of Kindness by United Flight Attendant
Can you imagine leaving something valuable behind on an airplane, only to have a flight attendant hand-deliver it to your door? That’s what happened to a New Jersey woman, who was startled when a United flight attendant showed up...
Delta Pilot Clips Parked A319, Blames United…
A Delta Air Lines flight clipped the wing of an empty United Airlines A319 at Hollywood Burbank Airport Tuesday night. But according to the pilot, it was United’s fault. The Embraer RJ-175 Delta Connection flight, operated by SkyWest, was taxiing into...
United CEO: Personal, Not Political Reason for Dropping NRA Discount
United Airlines’ CEO Oscar Munoz was asked about why his airline suspended National Rifle Association (NRA) discounts after the Parkland, Florida high school shooting massacre. His response was surprising. During a Q&A time, a man in the audience asked...
Wow! United Private Suite at LAX Offers VIP Ground Services
United Airlines and The Private Suite have announced a new relationship that will allow select United business class customers access to a private VIP Terminal at Los Angeles International Airport (LAX). Customers who purchase access will enjoy private and...
United Really Doesn’t Want You to Steal Onboard Bedding!
Theft of Saks Fifth Avenue bedding continues to be a problem on United Airlines. So much so that United has redesigned its business class menus to warn against theft. Nicely, of course. Like warning labels on tobacco products, onboard...
Live and Let’s Fly Weekend Digest: May 20, 2018
Good evening from LA. For the first time in weeks, it appears I will not set foot on a plane this week. I’m looking forward to it. Honestly. Last week, the Gulf Carriers “kissed and made up” with their...
United Airlines to Flight Attendants: Work on Sloppy Grooming, Uniform Standards
United Airlines has asked its flight attendants to take proper uniform wear and “personal grooming” more seriously. In a memo to flight attendants obtained by Brian Sumers of Skift, John Slater, United’s Vice President for in-flight operations, told FAs: Perhaps...
A “Real” Review of the United Polaris Lounge in SFO
My recent review of new United Polaris Lounge at SFO drew a couple critical comments that it was not “genuine” because pictures were taken prior to the public opening. I dismissed those concerns due to the enormous size of...
