Last week I reported that United Airlines is making Boston – San Francisco a 100% lie-flat route in business class starting in June. This morning, reader Eric W. left a comment stating– Just checked several dates in mid-June and found the...
United Making Boston-San Francisco Route Lie-Flat
United Airlines is making Boston – San Francisco a 100% lie-flat route in business class staring this summer. With fierce competition from JetBlue and Delta, starting on June 08, 2017 United will use a mix of 757s and 777s with lie-flat...
United CEO on Gulf Carriers: “Those airlines aren’t airlines”
At the US Chamber of Commerce Aviation Summit this week, United CEO Oscar Munoz voiced strong opposition to Emirates, Etihad and Qatar Airways (ME3). Those airlines aren’t airlines. They’re international branding vehicles for their countries. -United CEO Oscar Munoz In an...
United Polaris Menu for Spring 2017
When United Airlines rolled out its Polaris soft product in December 2016, it promised rotating menus so you would never get bored with the meal choices. While not the daily menu that KLM prints for its World Business Class, United...
United’s Clever Trick to Keep Crews Out of Dangerous Venezuela
The situation in Venezuela is not getting any better. With violence increasing as the economy further descends into chaos, United Airlines now fears for the safety of its crews. Rather than suspend service completely, it has taken a novel to...
United Beefs Up Domestic Network with New Routes
In December, I mentioned that United Airlines is refocusing on domestic flying. The plan is win back the road warriors and leisure travelers alienated during the Smisek era by focusing on operational reliability. United CEO Oscar Munoz recently told employees that United suffered...
New United Service from San Francisco to Munich
United Airlines will add daily summer service between San Francisco and Munich, running from late May through early September. Adding to flights to London, Frankfurt, and Paris, the new service to Munich will utilize a Boeing 787-8 and run...
An Economy Meal Far Better than Business Class
Talk about a step down. After my Garuda First Class flight my next flight was a 10hr flight to Houston in United Economy on UA21. I decided not to upgrade because economy was only about ¼ full and if...
United Airlines Issues Statement On In-Flight Calls
While in-flight calls using cellular networks remain off-limits, carriers may set their own policy concerning Wi-Fi enabled calls through mediums like Skype or FaceTime. The DOT is considering whether airlines must disclose at time of purchase whether or not these types of calls are allowed, similar...
When Will the Next United Polaris Lounge Open?
United opened its Polaris Lounge in Chicago O’Hare last December and it has received rave reviews. I’m going to deliberately route through Chicago on an upcoming trip just to try it out. But ORD is just one hub. When...
United Mainline Returns to Burbank!
After an eight year hiatus, United mainline is returning to Burbank with upguaged service to Denver and San Francisco beginning this week. As a frequent Burbank customer, this great news hits very close to home. I vividly recall the last...
Video Emerges of Erratic United Pilot
Leadoff question: how could a crew or any passenger agree to fly under the command of someone like this? Lucky makes this point and I cannot help but to also make it. Video finally emerged today of the frazzled United pilot who...
Woman Claims United Airlines Killed Her Dog
When it rains, it pours. As if the viral story of the disgruntled United pilot removed from her flight was not enough, now United has more bad press to contend with: a woman who claims United is responsible for the death...
United Pilot Removed for Odd Onboard Rant
A pilot was removed from a United Airlines flight from Austin to San Francisco on Saturday after using the plane’s PA system to vent about her recent divorce, Donald Trump, and Hillary Clinton. The A319 captain boarded United 455 late and...
I Love the New United Propaganda Campaign!
We typically speak about propaganda in such negative terms, as if must encompass only misleading information used to promote a political cause. Sometimes propaganda is just biased or one-sided information that is not misleading, just used to highlight the good in something....
United CEO Reflects on Trump Meeting (and My Concerns)
Airline executives met with President Trump yesterday. You can read the sometimes humorous pool report here. Rather than focusing on the contentious travel ban, airline executives and the new Trump administration sought to find common ground. United CEO Oscar Munoz...
Will American and United Match Delta’s Free Meals in Domestic Economy?
Delta Air Lines is bringing back complimentary meals — not just snacks, meals — to its premium transcon routes between JFK and LAX/SFO. Will this force American Airlines and United Airlines to match? Delta’s New Meal Plan Delta is...
United CEO Vents About Small Planes, Washington Dulles
United CEO Oscar Munoz has a message about Washington Dulles: we screwed up. Fly between Newark and Washington Dulles — United’s two east coast hubs — and you’ll find yourself on a 37-seat turboprop (Bombardier Q200). Admitting that United’s share of traffic...
Would You Pay 250K Miles for First United Polaris 777-300ER Flight?
United Airlines is running an auction this week for two seats in Polaris (business) class on a special Chicago to San Francisco flight debuting its new 777-300ER and Polaris Business Class seats. But how much is too much? The...
United Warns FAs: Stop Customers from Stealing!
As I shared in my Frankfurt to San Francisco Polaris First Class review last week, the new Saks Fifth Avenue bedding on United Airlines is really nice. So nice, apparently, that customers are walking off with it at an alarming...
