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Category Archives: United Airlines

Flight AttendantUnited Airlines

United Flight Attendant Refuses To Help Disabled First Class Passenger Store Her Cane, Then Tries To Throw Her Off Flight

Matthew Klint Posted onApril 23, 2025April 23, 2025 37 Comments
United flight attendant disabled passenger

A United Airlines flight attendant purportedly refused to help an elderly disabled passenger store her small purse and cane in the overhead bin, then tried to get her thrown off the flight when she complained. United Flight Attendant Says...

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Award BookingsUnited Airlines

Bizarre: More United MileagePlus Partner Awards By Adjusting One Setting

Matthew Klint Posted onApril 22, 2025 13 Comments
United MileagePlus Settings

Upgraded Points notes an odd phenomenon on united.com: more United MileagePlus partner awards appear by making one small adjustment to the settings. Glitch? More Partner Award Space With United MileagePlus After One Easy Adjustment To Settings Partner awards are...

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NewsUnited Airlines

Confirmed: United Airlines Will Debut 787-9 With New Business Class Suites

Matthew Klint Posted onApril 21, 2025April 21, 2025 27 Comments
New United Premium 787-9

For months, United Airlines CEO Scott Kirby has been hinting about a big new announcement this year and we now have a better idea of what it will be: a new Polaris business class seat and ultra-premium configuration on...

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American AirlinesUnited Airlines

United Airlines Is Leaving American Airlines In The Dust At Chicago O’Hare

Matthew Klint Posted onApril 19, 2025April 19, 2025 84 Comments
United American Chicago O'Hare

A leaked slide deck suggests that United Airlines is pulling further ahead of American Airlines as the preferred hometown carrier at Chicago O’Hare (ORD), but is AA on an irreversible death spiral or simply in need of returning to...

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AnalysisUnited Airlines

United Airlines Says Competitors Are “Generations Behind”

Matthew Klint Posted onApril 18, 2025April 18, 2025 23 Comments
United Competitors Generations Behind

United Airlines believes its competitors are “generations behind” and will never catch up, even if they begin investing in the customer experience. United Argues Competitors Are “Generations Behind” During Q1 Earnings Calls I always enjoy listening to the quarterly...

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Law In TravelUnited Airlines

United Airlines Faces Fraud Lawsuit From Disgruntled Aviate Academy Students

Matthew Klint Posted onApril 16, 2025April 16, 2025 2 Comments
United Aviate Academy Lawsuit

United Airlines and its Aviate Academy flight training school face a lawsuit from 29 disgruntled former students who claim the school lacked sufficient instructors and aircraft to properly train its students. 29 Former Students Sue United Airlines And Its...

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NewsUnited Airlines

United Airlines’ Tale Of Two Profit Forecasts

Matthew Klint Posted onApril 16, 2025April 16, 2025 31 Comments
United Two Profit Forecasts

It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, and for United Airlines, it is the tale of two profit forecasts–a rather novel approach...

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Award TravelUnited Airlines

5 United MileagePlus Redemption Sweet Spots

Matthew Klint Posted onApril 12, 2025April 12, 2025 14 Comments
a woman sleeping in a plane

United MileagePlus is not the program it once was…over the last few years, we’ve seen an avalanche of devaluations on the redemption side, making it a far less valuable loyalty scheme with most “aspirational” flight awards exponentially rising in...

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United Airlines

Medical Emergency On United Flight: My Wife, An ICU Nurse, Answered The Call

Matthew Klint Posted onApril 10, 2025April 10, 2025 60 Comments
Portrait of an ICU nurse blended with United Airlines passenger cabin, symbolizing her in-flight medical assistance

While I am not at all surprised, I am so proud of my wife Heidi after she stepped up to the call of duty when a medical emergency occurred onboard her United Airlines flight from Los Angeles to Chicago...

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NewsUnited Airlines

United Airlines Upgrades Wine, Coffee, Economy Class Meals

Matthew Klint Posted onApril 8, 2025April 7, 2025 27 Comments
United Airlines Polaris Wine

United Airlines continues to invest in its onboard product with several upgrades to the food and beverage menu this month including new wines in Polaris business class, better coffee, and more meals in economy class. United Airlines Improves Coffee,...

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Family TravelUnited Airlines

After Aircraft Swap, 4-Year-Old Was Seated Alone…But United Airlines Blamed Parents

Matthew Klint Posted onApril 7, 2025April 7, 2025 29 Comments
Aircraft Swaps Family Seating

Aircraft swaps are an operational reality and often create a musical chairs scenario. But one family of four found out the hard way on United Airlines that remaining seated together required herculean effort. It should have never been this...

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AnalysisUnited Airlines

United Airlines Building Up SFO Hub On Multiple Fronts

Matthew Klint Posted onApril 4, 2025April 5, 2025 18 Comments
United Airlines Fortress SFO

United Airlines is investing in San Francisco (SFO) with 20% more flying in 2025 than in 2024 and a terminal refresh program that will further reinforce United’s dominance at its West Coast hub, with hopes of creating a fortress....

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NewsUnited Airlines

United Airlines CEO Scott Kirby Signals Support For Trump Tariff Policy

Matthew Klint Posted onApril 3, 2025 44 Comments
United Airlines CEO Tariff

United Airlines CEO Scott Kirby offered guarded praise for President Donald Trump’s controversial new tariff policy, calling the goals behind it “laudable.” United Airlines CEO Praises Policy Rationale For Trump Tariff Policy During a White House Rose Garden event...

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NewsUnited Airlines

Wow: United Airlines Adds Flights To Bangkok, Ho Chi Minh City, Adelaide

Matthew Klint Posted onApril 2, 2025April 2, 2025 26 Comments
United Airlines Bangkok

United Airlines is returning to Bangkok and Ho Chi Minh City, but not in the way you may have imagined. United is also launching nonstop service to Adelaide, Australia and doubling service to Manila. Let’s unpack this big news....

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United Airlines

United Airlines Teases New Longhaul Routes: My Predictions

Matthew Klint Posted onApril 1, 2025April 1, 2025 29 Comments
United AIrlines Longhaul Routes 2025

United Airlines will announce new routes tomorrow and has offered us some clues via a short video. Here are my guesses. My Predictions For New United Airlines Routes United will announce new routes tomorrow…and I’d guess longhaul routes because...

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Los Angeles LAXNewsUnited Airlines

United Airlines Scraps New Los Angeles – Toronto Route

Matthew Klint Posted onApril 1, 2025April 1, 2025 10 Comments
United Airlines Cuts Los Angeles Toronto

With geopolitical tensions and economic uncertainty putting downward pressure on demand for flights between the USA and Canada, United Airlines has quietly removed its new Los Angeles – Toronto route from the schedule and also adjusted service frequencies to...

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NewsUnited Airlines

Medical Emergency On United Airlines Transpacific Flight Spotlights Humanity

Matthew Klint Posted onMarch 31, 2025March 31, 2025 12 Comments
Heart Attack United Airlines Transpacific

When a man suffered a heart attack onboard a United Airlines transpacific flight to Japan, the best of humanity came out…even at 40,000 feet. Heart Attack On United Airlines Transpacific Flight Brings Out The Best Onboard A passenger traveling...

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Credit CardsUnited Airlines

United’s Answer To Failing Credit Cards Is Coupons, Fees

Kyle Stewart Posted onMarch 30, 2025March 30, 2025 13 Comments
united credit card

United Airlines raised their credit card fees, added some coupons, and removed a benefit. This is their fix for a credit card relationship that lags all competitors? If you are considering booking travel LiveAndLetsFly.com appreciates your support. If you haven’t followed...

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NewsUnited Airlines

Helpful: Link Reservations On United Airlines App To Share Premier Benefits

Matthew Klint Posted onMarch 29, 2025March 28, 2025 1 Comment
United Airlines Link Reservations

United Airlines MileagePlus Premier members can now link reservations on the United app in order to share Premier benefits like Economy Plus or preferred seats for companions who may be traveling on a different reservation. Share MileagePlus Premier Benefits...

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Credit CardsUnited Airlines

Higher Annual Fees On United Airlines Credit Cards, But New Statement Credits: A Detailed Breakdown

Matthew Klint Posted onMarch 25, 2025 18 Comments
United Airlines Credit Card Changes

Annual fees on the entire collection of United Airlines-Chase co-branded credit cards are rising, with new benefits added (and some reduced or eliminated). Let’s take a look at these changes. United Airlines Overhauls Credit Card Portfolio – A Rundown...

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