United Airlines is ramping up for a summer of domestic travel with a number of new flights from non-hub cities to popular vacation destinations. The move marks a further step away from the hub-and-spoke model during a pandemic in...
United Airlines Upgrades First Class Meals To Hawaii
United Airlines will restore meal service to more first class Hawaii flights and upgrade entree selections starting next month (including adding a vegan choice on some flights). It will also provision more sandwiches onboard and add cooling gel pillows...
United Flight Attendants Complain Serving Drinks Creates “Toxic Environment” Onboard
The union representing United Airlines flight attendants has complained that United’s resumption of snack and alcohol sales onboard creates a “toxic environment” that does not prioritize the safety of flight attendants. United Flight Attendants: Toxic Environment Created By Onboard...
United Airlines Bets On International Travel Rebound
For CEO Scott Kirby, United Airlines is positioned as the “goldilocks” carrier when it comes to riding the wave of a new surge in international traffic. United Airlines CEO Sees International Travel Rebound Around Corner During the JP Morgan Industrials...
Transcontinental Business Class Dinner: American Airlines Vs. United Airlines
My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. I’ve recently flown both...
United Airlines Requires Passengers Who Cannot Wear Masks To Present Negative COVID-19 Test
The new federal mandate on masks requires airlines to make exceptions for passengers with disabilities who cannot keep a mask on. In implementing this new federal exemption, United Airlines will require those passengers to present negative COVID-19 PCR tests....
United Airlines Will Share Passenger Feedback Directly With Flight Attendants
In a move that aims to increase transparency and encourage flight attendants to provide excellent service, United Airlines will start sharing post-flight passenger feedback directly with flight attendants from that flight. United Airlines Will Share Post-Flight Passenger Feedback Directly...
Review: United Airlines 757-200 Business Class
For my trip home from Washington, DC, I again flew via Newark in order to enjoy a lie-flat seat from coast-to-coast This review covers my business class flight on United Airlines from Newark to Los Angeles onboard a Boeing...
Horrific: United Flight Diverts After Man Bites Ear Off Seatmate
An agitated man on a United Airlines flight allegedly bit the ear off one passenger and broke the nose of another during a bloody brawl likely fueled by drugs. United Airlines Passenger Goes On Attack, Bites Ear Off Seatmate...
United Airlines Has Banned “About 1,000” Passengers For Mask Non-Compliance
We frequently cover onboard mask incidents on Live and Let’s Fly, but our profiles of poor behavior are really just the tip of iceberg: thousands of passengers have been banned during the pandemic for refusing to wear a face-covering...
United Airlines Restores Buy-On-Board Service To More Routes, Introduces New Menu
Starting in April, United Airlines will bring back buy-on-board service to more routes, including Hawaiian and transcontinental flights. The menu has also been revamped. United Airlines Restores Buy-On-Board Service To More Routes When the pandemic struck a year ago,...
United Airlines Adds New Snack Boxes
As part of its revamped buy-on-board service, United Airlines will introduce a new snack box and rename a familiar favorite. United Airlines Snack Boxes Here’s how United describes its snack boxes: Tapas Snack Box European-themed snacks, including olives, hummus,...
Review: United Airlines CRJ-550 First Class
The United Airlines CRJ-550 offers the most spacious and comfortable regional jet experience in the skies. This review covers my first class journey from Newark to Washington, DC. United Airlines CRJ-550 First Class Review For a background on the...
United Airlines Celebrates A Major Milestone
United Airlines will return to positive core cash burn for the month of March. That doesn’t mean profit, but it’s a huge milestone and step in the right direction. United Airlines Predicts Positive Cash Burn In January, United disclosed...
United Airlines Launches Spring Break “Pi Day” Sale
Happy π Day! To commemorate this day of mathematics, United is launching a flash sale to spring break destinations. United Airlines Pi Day Sale Pi (π ) is the ratio of the circumference of any circle to the diameter of...
Review: United Club Newark (EWR)
While not much has structurally changed since my last review of this lounge in 2018, I thought a pandemic update was in order for the United Club in Newark near gate C74. United Club Newark Review Currently, this is...
Review: United Airlines 787-10 Polaris Business Class [2021]
As the pandemic hits its first anniversary, what can you expect onboard a transcontinental flight on United in the forward cabin? This review covers United Airlines Polaris business class onboard the 787-10 Dreamliner from Los Angeles to Newark. United...
Update: Nearly Kicked Off Flight For Asking About A Snack Box
Last week I discussed how I was nearly kicked off a flight for asking about a snack box. United reached out and I want to share their communication with me. If you are considering booking travel or signing up for a...
United Airlines Embraces Pre-Flight COVID-19 Testing
United Airlines CEO Scott Kirby told the U.S. House Transportation and Infrastructure Committee this week that COVID-19 testing is essential to restore international travel. While that may be United’s position, many countries seem to be taking a different approach. United...
United Airlines Upgrades Economy Class Pillows
It is rare to see soft product enhancement during the pandemic, particularly in economy class, but United Airlines is trialing pillows which appear to be a genuine upgrade. March 4, 2021 UPDATE: Due to overwhelming positive feedback from customers...
