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Category Archives: United Airlines

AnalysisJetBlueUnited Airlines

JetBlue-United Partnership: What We Know So Far

Matthew Klint Posted onApril 30, 2025April 30, 2025 17 Comments
tail fins of airplanes in the sky

After days of speculation, Reuters confirmed from “multiple sources” that United Airlines and JetBlue Airways are in talks over a partnership, however, the extent of that relationship is anything but clear. I have a few theories, though. JetBlue And...

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NewsUnited Airlines

First Look: United Airlines Reopens Renovated Polaris Lounge In Chicago (ORD)

Matthew Klint Posted onApril 29, 2025April 29, 2025 19 Comments
United Airlines Refresh Polaris Lounge Chicago

United Airlines has just reopened its renovated Polaris Lounge in Chicago O’Hare, which now features a larger dining area, a second bar, and a new design style. United Airlines Reopens Renovated Polaris Lounge In Chicago O’Hare On January 1,...

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Air CanadaUnited Airlines

Will United Launch More Nonstop Flights To Southeast Asia?

Matthew Klint Posted onApril 28, 2025 16 Comments
United Airlines Southeast Asia

As Air Canada launches its third nonstop route to Southeast Asia, is there room for United Airlines to add its own nonstop transpacific flight to Bangkok, especially as Thai Airways considers a return to the United States? Will We...

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United Airlines

United Airlines La Première? Passenger Creates DIY Privacy Curtain In Polaris

Matthew Klint Posted onApril 26, 2025April 26, 2025 8 Comments
United Airlines Polaris Curtain

A United Airlines Polaris business class passenger got clever, creating a makeshift curtain to give her more privacy on her flight…clever or stupid? A United Airlines Passenger Could Not Wait For Suites With Doors In United Polaris, Added Curtain…...

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Flight ReviewsUnited Airlines

Review: United Airlines 777-200 Polaris Business Class

Matthew Klint Posted onApril 26, 2025April 26, 2025 17 Comments
United Airlines 777-200 Polaris Business Class Review

To conclude my trip to Morocco and Paris, I flew back to California from Paris to San Francisco in United Airlines Polaris Business Class on a 777-200 on a morning departure out of Roissy Airport. United Airlines 777-200 Polaris...

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Emotional Support Animal (ESA)United Airlines

“Service Dog” On United Airlines Doubles As Fluffy Pillow In First Class

Matthew Klint Posted onApril 26, 2025 16 Comments
Dog Pillow United Airlines

United Airlines doesn’t hand out pillows any longer on most domestic flights, even in first class, but don’t worry, just need to bring your “service dog” onboard and you’ll have something soft and warm to snuggle with. And as...

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AnalysisUnited Airlines

Is Scott Kirby Praising Trump’s Tariffs To Win A JetBlue Merger?

Matthew Klint Posted onApril 25, 2025 24 Comments
Scott Kirby Tariffs

United Airlines CEO Scott Kirby has once again praised President Trump’s tariff policy, arguing noble intentions of creating middle-class careers are the driving force. But is something else going on? Is Kirby courting favor with the Trump administration because...

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NewsUnited Airlines

United Airlines Invests In Radical New Wing-Shaped Passenger Jet

Matthew Klint Posted onApril 24, 2025 20 Comments
United Airlines JetZero

United Airlines Bets Big on Blended Wing Aircraft With JetZero Investment United Airlines is looking beyond the next generation of aircraft and investing in what might be the generation after that. Today, United announced it has made a strategic...

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NewsUnited Airlines

United Airlines Rolls Out “Huddle Process” To Quietly Remove Intoxicated Passengers

Matthew Klint Posted onApril 24, 2025April 24, 2025 7 Comments
United Airlines huddle process intoxicated passengers

As United Airlines continues to improve its selection and quality of alcohol onboard, it is introducing a new “huddle process”  this spring to efficiently remove passengers who display signs of intoxication onboard during the boarding process. New “Huddle Process”...

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Flight AttendantUnited Airlines

United Flight Attendant Refuses To Help Disabled First Class Passenger Store Her Cane, Then Tries To Throw Her Off Flight

Matthew Klint Posted onApril 23, 2025April 23, 2025 37 Comments
United flight attendant disabled passenger

A United Airlines flight attendant purportedly refused to help an elderly disabled passenger store her small purse and cane in the overhead bin, then tried to get her thrown off the flight when she complained. United Flight Attendant Says...

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Award BookingsUnited Airlines

Bizarre: More United MileagePlus Partner Awards By Adjusting One Setting

Matthew Klint Posted onApril 22, 2025 13 Comments
United MileagePlus Settings

Upgraded Points notes an odd phenomenon on united.com: more United MileagePlus partner awards appear by making one small adjustment to the settings. Glitch? More Partner Award Space With United MileagePlus After One Easy Adjustment To Settings Partner awards are...

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NewsUnited Airlines

Confirmed: United Airlines Will Debut 787-9 With New Business Class Suites

Matthew Klint Posted onApril 21, 2025April 21, 2025 27 Comments
New United Premium 787-9

For months, United Airlines CEO Scott Kirby has been hinting about a big new announcement this year and we now have a better idea of what it will be: a new Polaris business class seat and ultra-premium configuration on...

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American AirlinesUnited Airlines

United Airlines Is Leaving American Airlines In The Dust At Chicago O’Hare

Matthew Klint Posted onApril 19, 2025April 19, 2025 84 Comments
United American Chicago O'Hare

A leaked slide deck suggests that United Airlines is pulling further ahead of American Airlines as the preferred hometown carrier at Chicago O’Hare (ORD), but is AA on an irreversible death spiral or simply in need of returning to...

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AnalysisUnited Airlines

United Airlines Says Competitors Are “Generations Behind”

Matthew Klint Posted onApril 18, 2025April 18, 2025 23 Comments
United Competitors Generations Behind

United Airlines believes its competitors are “generations behind” and will never catch up, even if they begin investing in the customer experience. United Argues Competitors Are “Generations Behind” During Q1 Earnings Calls I always enjoy listening to the quarterly...

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Law In TravelUnited Airlines

United Airlines Faces Fraud Lawsuit From Disgruntled Aviate Academy Students

Matthew Klint Posted onApril 16, 2025April 16, 2025 2 Comments
United Aviate Academy Lawsuit

United Airlines and its Aviate Academy flight training school face a lawsuit from 29 disgruntled former students who claim the school lacked sufficient instructors and aircraft to properly train its students. 29 Former Students Sue United Airlines And Its...

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NewsUnited Airlines

United Airlines’ Tale Of Two Profit Forecasts

Matthew Klint Posted onApril 16, 2025April 16, 2025 31 Comments
United Two Profit Forecasts

It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, and for United Airlines, it is the tale of two profit forecasts–a rather novel approach...

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Award TravelUnited Airlines

5 United MileagePlus Redemption Sweet Spots

Matthew Klint Posted onApril 12, 2025April 12, 2025 14 Comments
a woman sleeping in a plane

United MileagePlus is not the program it once was…over the last few years, we’ve seen an avalanche of devaluations on the redemption side, making it a far less valuable loyalty scheme with most “aspirational” flight awards exponentially rising in...

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United Airlines

Medical Emergency On United Flight: My Wife, An ICU Nurse, Answered The Call

Matthew Klint Posted onApril 10, 2025April 10, 2025 60 Comments
Portrait of an ICU nurse blended with United Airlines passenger cabin, symbolizing her in-flight medical assistance

While I am not at all surprised, I am so proud of my wife Heidi after she stepped up to the call of duty when a medical emergency occurred onboard her United Airlines flight from Los Angeles to Chicago...

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NewsUnited Airlines

United Airlines Upgrades Wine, Coffee, Economy Class Meals

Matthew Klint Posted onApril 8, 2025April 7, 2025 27 Comments
United Airlines Polaris Wine

United Airlines continues to invest in its onboard product with several upgrades to the food and beverage menu this month including new wines in Polaris business class, better coffee, and more meals in economy class. United Airlines Improves Coffee,...

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Family TravelUnited Airlines

After Aircraft Swap, 4-Year-Old Was Seated Alone…But United Airlines Blamed Parents

Matthew Klint Posted onApril 7, 2025April 7, 2025 29 Comments
Aircraft Swaps Family Seating

Aircraft swaps are an operational reality and often create a musical chairs scenario. But one family of four found out the hard way on United Airlines that remaining seated together required herculean effort. It should have never been this...

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