Today marks the last day of the Oscar Munoz era at United. Tomorrow the baton is passed to Scott Kirby. We’ll have plenty to say about that, but want to focus today on a farewell note that Munoz just...
United Restricts Employee Standby Travel To Ease Onboard Crowding Tensions
United Airlines is limiting the number of employee standbys it will board in order to encourage “social distancing” onboard. Airline employees are generally allowed to travel on a non-revenue, space-available (NRSA) basis on any flight their airline operates. Sometimes...
Wow: United Airlines Offers Top-Tier Status, 250,000 Miles, And Lucrative Flight Benefits To Employees Who Quit Now
Facing a historic collapse in demand and grim prospects of recovery, United Airlines is further incentivizing employees to accept voluntary separation packages with several enticing new benefits. United Is Warning Of Steep Job Cuts In October Although the CARES...
United Airlines Prepares To Officially Enter The Kirby Era
On May 20, 2020 United President Scott Kirby will officially become the new Chief Executive Officer. How will consumers, employees, and shareholders react? Kirby: Hope Is Not A Strategy In several pieces over the last two months I have...
United Capitulates To Nervous Nellies With New Advance Warning System
I’m not directly saying it is a bad policy, but United’s new warning system to protect passengers against full flights will lead to unreasonable expectations. United Airlines Will Warn You If Your Flight Is Full It all started with...
United’s New Pre-Departure Amenity: Hand Sanitizer Wipes
Starting today, a United flight attendant will greet you at the door of the aircraft with a smile…and a hand wipe. Flight attendants will offer individually-packaged hand sanitizer wipes from a basket using tongs, almost like hot towel or...
Toothsome Intra-Asia Meals On United Airlines
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Earlier this...
United’s Peculiar Redefinition Of “Cancelled” Flight
Just in time for the novel coronavirus, United has a novel definition of cancellation. Does United’s new definition fly or is it another slap in the face of consumers? Three of my favorite blogs have addressed this issue and...
American And United Process Reality In Very Different Ways…
Listen to leaders at United Airlines speak and you’ll literally think the sky is falling. But listen to leaders at American Airlines and you’ll walk away feeling hopeful. And yet both live in the same reality. Who is delusional…or...
United Airlines May Restore Historic Pan Am Fifth Freedom Route
United Airlines has asked for permission to restore a historic intra-Asia Fifth Freedom route it inherited from Pan Am and retired in 2017. United Wants To Fly Cargo Between Hong Kong And Singapore…And Maybe Passengers Too Back in the...
United Airlines Backtracks On Mandatory Unpaid Time Off
Rather than further inflame employee tensions and potentially force a showdown with Congress or the Treasury Department, United is backtracking on its plan to force union employees to take unpaid time off. United Airlines Backtracks On Mandatory Reduction In...
The Real Reason American Airlines CEO Unloaded On United Airlines
Want to know why American Airlines CEO Doug Parker called out United Airlines earlier this week for its choice to move some workers from full-time to part-time? Because United Airlines actually read the act. American Airlines CEO Attacks United...
