San Francisco International Airport is facing significant disruption right now, and the implications for United Airlines go beyond a few bad weeks of delays. SFO Runway Problems Could Force United Airlines To Rethink Its Hub SFO is dealing with...
Inside United Airlines’ New 787-9 Elevated With Polaris Studio And 99 Premium Seats
As part of United Airlines’ media event in Los Angeles, I had the opportunity to step onboard its new Boeing 787-9 with the “Elevated” interior and walk through every cabin. I took photos of every seat and every angle,...
United Airlines Adds Godiva Chocolate To First Class Service
United Airlines is adding a sweet new touch to its domestic first class service: Godiva chocolate. United Airlines Adds Godiva Chocolate To Domestic First Class The Belgian chocolatier, like United, is celebrating its 100-year anniversary and will be featured...
United Airlines’ Global Network Is Now Four Times Larger Than Pan Am At Its Peak
There was a time when Pan Am represented the pinnacle of global aviation, a carrier so dominant internationally that it became synonymous with air travel itself. But listening to United Airlines’ head of global network planning this week, it...
My First “Flight to Nowhere” On United Airlines With Starlink
In what was a first for me, I experienced a “flight to nowhere” on Monday…on United Airlines. But unlike most fights to nowhere, this was one was a deliberate two-hour journey from LAX to LAX to showcase Starlink high-speed...
United Airlines Is Right To Escort Elites Through TSA Lines In Houston
United Airlines is escorting top-tier MileagePlus elites through a private security checkpoint at Houston Bush Intercontinental Airport while “regular” travelers wait hours to clear TSA lines. In an era in which elite status is increasingly diluted, this strikes me...
Close Call: Army Black Hawk Crosses In Front Of United Jet On Final Approach Into Orange County
A United Airlines flight on final approach into Orange County nearly collided with a U.S. Army Black Hawk helicopter this week, prompting yet another FAA investigation into a close call that never should have happened. United Airlines Jet And...
United Airlines Reaches Second Tentative Deal With Flight Attendants, Pay To Top $100/Hour But Key Details Still Hidden
United Airlines and the union representing its flight attendants have reached a long-awaited tentative agreement on a new contract for a second time. While the headlines focus on “industry-leading pay,” the details suggest a “balanced” agreement that has not...
United Airlines Is Moving Beyond Cabin Classes To A More Layered Menu Of Choices
United Airlines is redesigning its aircraft in a very deliberate way that goes beyond seats or more premium capacity. The strategy centers on turning the airplane into a far more complex menu of options. United Is Redesigning The Airplane...
10 Takeaways From Scott Kirby On TSA Chaos, Fuel Shock, And Why United Will “Eat Competitors For Lunch”
United Airlines CEO Scott Kirby offered a wide-ranging and unusually candid look at the state of the airline industry, government dysfunction, and United’s own strategy during a fireside chat with Washington Post aviation reporter Lori Aratani at Los Angeles...
United Airlines Announces “Relax Row” On 777 + 787 (Lie-Flat Seats In Economy)
United Airlines just announced it will add a couch-style “Relax Row” on its entire fleet of Boeing 787 Dreamliner jets and on many 777 as well, an unanticipated announcement during a media day at Los Angeles International Airport. “Relax...
United’s A321XLR Will Replace 757s This Summer And Unlock New Routes
United Airlines will introduce another Airbus A321 variant this summer, the A321XLR, an “extra long range” aircraft that will start flying transatlantic routes, with the possibility of new destinations that were not previously viable. United’s A321XLR Will Replace 757s...
United’s New CRJ450 Promises A “Private Jet” Feel On A Regional Jet
United Airlines is introducing a new regional jet it calls the CRJ450 that it says will feel more like a private jet for first class travelers and bring a modern experience to an aircraft many travelers wryly call the...
United Airlines Introduces A321neo “Coastliner” With Polaris Seats On Domestic Flights
United Airlines is about to do something it has never done before: offer a true Polaris business class experience on domestic flights. That will be accomplished through a new subfleet of Airbus A321neo jets called the “Coastliner” set to...
United Polaris Suite Doors Will Be Locked Open…For Now
If you were hoping for extra privacy onboard United Airlines’ new 787-9 by sliding your suite door shut in Polaris Business Class, you’ll have to wait a bit longer. Until these doors are certified, you will not be able...
Scott Kirby Is Making A Big Bet As Oil Spikes—Could It Finally Push United Past Delta?
Exactly one year ago, Scott Kirby struck an upbeat tone in the face of economic headwinds, insisting United would not shrink or retreat. He is singing from the same hymnal again, but this time the stakes are much higher....
United Airlines Adds “Twilight Bag Drop,” Teases Free “Home Bag Pick-Up” At Chicago O’Hare
United Airlines is preparing to introduce a new service at Chicago O’Hare that allows passengers to have their checked bags picked up from home the day before their flight, potentially eliminating the need to drop bags at the airport...
Pricing Revealed: New United “Polaris Studio” Will Offer Champagne, Caviar, More Space
United Airlines is set to introduce a new premium seating option called Polaris Studio on its upcoming Boeing 787-9 aircraft. Positioned at the front of the business class cabin, Polaris Studio aims to provide passengers with enhanced comfort and...
United Airlines CEO Says JetBlue Merger Is “Up To Them”…But He’s Holding All The Cards
A year after United Airlines CEO Scott Kirby first addressed the possibility of a merger with JetBlue and downplayed a deal was in the works, we can now more clearly see his strategy in laying the groundwork for what...
After 42 Years At United, Chresten Wilson Becomes Airline’s Most Senior Pilot: A First For A Woman
Airline pilots live in a world defined by seniority. It determines everything: the aircraft you fly, the routes you get, your schedule, and even which holidays you miss with your family. After more than four decades in the cockpit,...