I’ve got to hand it to the crew of UA892, my 787-9 flight from Seoul to San Francisco in Polaris Business Class. It was one of the best United flights I have ever flown. Let’s unpack what made this...
United Airlines Touts Green Credentials During Democratic National Convention
United Airlines has been lauded by Illinois Governor J.B. Pritzker for its use of Sustainable Aviation Fuel (SAF) at Chicago O’Hare Airport in a video timed to coincide with the Democratic National Convention. United Airlines Touts SAF With Illinois...
United Airlines CEO Expresses “Renewed Confidence” In Boeing After Lunch With New Leader
After being harshly critical of Boeing in light of the Alaska Airlines 737 MAX 9 incident and a string of production and delivery delays, United Airlines CEO Scott Kirby has softened his tone. United Airlines CEO Expresses Confidence In...
United Airlines Implores Flight Attendants To Recognize 1K Members
United Airlines is once again reminding flight attendants to recognize 1K and Global Services members onboard. In a memo distributed to flight attendants this week, United notes the difference in passenger satisfaction when their status is recognized versus when...
Uh-Oh: All Roads May Lead To Rome, But Not United Flight 507…
I do feel bad for the United Airlines passengers trying to get from San Francisco to Rome this week. For the second day in a row, United 507 has encountered trouble forcing a diversion. The latest delay is even...
When The Gate Agent Wishes You A Great Flight And You Say, “You Too…”
I find the United Airlines’ social media team pretty adept and I love a new video out today that humorously reminds us not to say “you too” when the gate agent wishes us a great flight. Most of us...
United Airlines CEO Analyzes The Airline Industry…And Names Names
United Airlines CEO Scott Kirby has analyzed industry-wide earnings numbers in a video message to employees, arguing that the future of United Airlines is bright, even if a recession hits and the broader airline industry falters. Unlike in more...
United Airlines Sends 737 MAX 9 To Rescue Passengers On Diverted 777-200
A United Airlines 777-200 en route to Rome diverted to Sacramento, California after a mechanical issue. But rather than spend a spare 777-200 from nearby San Francisco to rescue passengers onboard, United sent a 737 MAX 9 instead. After...
Banana Bread Pudding…For Breakfast…On United Airlines
When it comes to airline breakfasts I’m generally very boring and reliably stick to the egg dish. But on a recent United Airlines flight, I tried banana bread pudding, something I never eat at home and worked surprisingly well...
United Airlines Hemispheres Magazine Will Survive In Digital Form
United Airlines will stop printing its perennial Hemispheres Magazine after September, but the in-flight magazine will live on in digital form. United Airlines Confirms Hemispheres Magazine Will Continue In Digital Form I’ve been hearing rumors about the demise of...
United Follows Delta Extortion Rates, Forgets Key Elements
United has raised Award Anytime rates yet again edging ever close to Delta’s nosebleed high pricing, but forgets a few key elements. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com....
United Airlines Updates Check-In Cutoffs In Contract Of Carriage
UPDATE: United has sent out a memo to airport staff concerning this change. As previously communicated by United, no changes to check-in cutoff times are currently in effect. “No changes have been made to our current minimum check-in times....
United Airlines Pilot Boots First Class Passenger Over Racist Text Messages?
A woman alleges she got a “racist woman” kicked off her United Airlines flight from Charleston to Denver after looking over her shoulder and snapping a picture of her iPhone as she was “rage texting” about her black seatmate....
United Airlines Makes Basic Economy (A Little Bit) Less Punitive
In a policy reversal soon to go into effect, United Airlines will make it possible to check-in online when traveling on a basic economy ticket, a small reprisal for a ticket type that remains comparatively punitive. United Airlines Makes...
United Airlines Devalues Premium Cabin Award Redemptions…Again
United Airlines has increased the pricing floor of its premium cabin “anytime” awards from 155K to 200K one-way to Europe or 220K to South America, as United continues to quietly raise redemption rates. There are some exceptions. United Airlines...
United Airlines Uses “Aircraft Diplomacy” To Force Policy Change in Aspen
United Airlines is attempting to accelerate change at Aspen Pitkin County Airport (ASE) in Colorado using what I call “aircraft diplomacy” in hopes that a more premium aircraft will force long-stalled airport modernization. United Airlines Uses E-175 As A...
Delta Air Lines, United Airlines Suspend Service To Israel As Iran Rages Over Death Of Terrorist Ismail Haniyeh
Delta Air Lines and United Airlines will suspend service to Tel Aviv, effective tomorrow after Iran promised imminent revenge for the assassination of Hamas leader Ismail Haniyeh in Tehran on Wednesday. Delta And United Suspend Service To Isreal After...
Cool: United Airlines Copies Delta, Adds Trading Cards
United Airlines has introduced a new generation of collectible aircraft-specific trading cards. Don’t forget to say hello to your pilot on a future flight and ask for one! United Airlines Updates Aircraft Trading Cards Back in my youth, I...
Terrell Davis Claims United Airlines Banned Him, United Says Not So Fast…
UPDATE: United Airlines says the flight ban letter was automatically generated in error, does not apply, and has further apologized to Mr. Davis. It also says he received this letter weeks ago, calling into question why he would post...
A New King At Cleveland Hopkins International Airport…For A Fortnight
For the first time in two decades, United Airlines and its predecessor Continental Airlines have been bumped out of the top airline position at Cleveland Hopkins International Airport (CLE). But don’t expect this to last for more than a...
