A “constipated” 20-year-old man is suing United Airlines, claiming a United pilot broke into the lavatory he was accused of “monopolizing” and pulled him out…with his pants down. The man, who is Orthodox Jewish, is also alleging anti-Semitism. Constipated...
United Airlines Bans Rideable Bags

As airlines see an upsurge in passengers traveling with so-called “rideable bags,” United Airlines is making clear that these items are banned as both checked and carry-on items. Rideable Bags Prohibited On United Airlines (And Other Carriers) United is...
United Airlines CEO Says Short-Term Pain Won’t Hinder Long-Term Gain, Hints At Major Announcement

In an upbeat message to employees, United Airlines CEO Scott Kirby conceded that United has seen a short-term drop in demand, but also expressed his firm conviction that it would not hinder United’s long-term growth plan. Kirby even teased...
United Airlines Drops CLEAR Plus Membership For Premier 1K Members

United Airlines is quietly removing complimentary CLEAR Plus membership for Premier 1K members later this spring, further eroding the value of top-tier status in MileagePlus. United Premier 1K Members Will No Longer Receive Complimentary CLEAR Plus Membership CLEAR Plus...
Scott Kirby’s Dismissal Of A New “Premium” American Airlines Is Very Personal

United Airlines CEO Scott Kirby does not think there is room in the USA for a third “premium” airline, dismissing the aspirations of American Airlines to join Delta Air Lines and United Airlines in putting more emphasis on the...
Review: United Arrivals Lounge London (LHR)

The strong tailwind on our Denver – London flight gave us a few extra minutes to review the United Arrivals Lounge in LHR Terminal 2, a respectable amenity for business class passengers. United Arrivals Lounge London Review (LHR) There...
United Airlines Polaris Business Class Review From The Eyes Of A 7-Year-Old

My 7-year-old son Augustine offers his views on our United Airlines 787-9 Polaris Business Class flight from Denver to London below. I fly business class for the ice cream sundaes and the TV. A 7-Year-Old Reviews United Airlines Polaris...
Review: United Airlines 787-9 Business Class (DEN-LHR)

My family of four flew on a United Airlines 787-9 in Polaris business class from Denver to London, an enjoyable flight marked by excellent service and good rest. For better or for worse (and I’d say mostly for better),...
My Visit To United’s Denver Ramp Tower

During our DEN layover, my son Augustine and I had the chance to visit United’s Denver Ramp Tower, giving us a look at one of United’s command centers at its Rocky Mountain hub. Visiting The United Airlines Denver Ramp...
United Airlines CEO Explains Why Southwest Airlines Lost its Mojo

United Airlines CEO Scott Kirby believes that recent changes at Southwest Airlines may be a necessary growing pain for the carrier, but will end up pulling more business from Southwest as it loses another structural advantage it enjoyed over...
Is A United Airlines-JetBlue Merger Really Dead?

I want to state at the outset that I have no insider information beyond the words of Scott Kirby, the CEO of United Airlines, but those words are quite telling. Is he teasing us or hinting at something more?...
United Airlines Will Retire 21 Aircraft, Blaming Plunging Demand

Blaming plunging demand from the US federal government and between Canada and the USA, United Airlines will accelerate the retirement of 21 aircraft, a move CEO Scott Kirby claims is evidence of how nimble United has become. United Airlines...
How I Keep My Kids Quiet On Flights Without Seatback Screens

No seatback screen for kids? No problem. My best advice for keeping children occupied on a flight without screens is to keep them busy eating and drinking. Small snacks made a big difference on our two-hour flight on a...
United Airlines CEO Thinks Customers Are “Sticky”

Among the many interesting remarks made by United Airlines CEO Scott Kirby yesterday, I found his reference to customers as “sticky” both interesting and quite compelling. United Airlines CEO: Customers Are “Sticky” Kirby appeared with other airline CEOs at...
United Airlines CEO Lays Out Three-Step Plan To Modernize FAA, Heaps Praise On Trump Administration

United Airlines CEO Scott Kirby has penned a three-step plan to “finally fix” the US Federal Aviation Administration (FAA) and in so doing, heaped lavish praise on the Trump Administration and Department of Transportation Secretary Sean Duffy. United Airlines...
United Airlines Will Introduce New Dishware In Premium Cabins

United Airlines will launch new dishware in its premium cabins starting in May, first on longhaul flights and later on domestic flights. This story has been updated with new photos and a more specific timeline. United Airlines Will Update...
United Airlines Devalues Million Miler Companion Benefit

Starting in 2027, United Airlines will devalue the companion benefit for its Million Miler flyers. Rather than inherit your status, your desingated compainion will receive status comensaute with the Million Mile threshold. Devluation: United Airlines Makes Million Miler Companion...
United Airlines Shares Where People Are Flocking To For Spring Break

United Airlines is expecting its busiest spring break ever, with more than 24 million passengers expected to fly on the carrier between March 10 and April 27, 2025. Spring Break Bonanza For United Airlines, With Record Traffic Expected in...
“Service Dog” Gets Lost At Washington Dulles Airport…

A “service dog” got lost in Washington Dulles Airport and I love the way that the United Airlines gate agent paged for the owner… “Service Dog” Goes Missing At Washington Dulles, As Gate Agent Hilariously Pages For Owner Video...
Gene Hackman’s Connection To United Airlines

Legendary actor Gene Hackman has died; he was found dead in his New Mexico home along with his wife Betsy Arakawa and their dog. I want to take a moment to reflect on Hackman and also his link to...