United Airlines will accelerate its Boeing 737 MAX delivery schedule and buy 25 additional jets in a sign of confidence that air travel will return in 2022. United Airlines Buys More 737 MAX Aircraft Announced by Chief Commercial Officer...
Mask Vigilantism Is Out of Control on Flights
There’s a big difference between an intentional mask rebellion and punishing innocent, well-intentioned travelers. Mask vigilantism is out of control on flights and in my experience, it was the flight attendants that were to blame. If you are considering...
Nearly Kicked Off Flight For Asking About A Snack Box
For the first time in my life, after millions of miles flown to nearly one-third of the countries in the world, I was nearly kicked off a flight for asking about a snack box. If you are considering booking...
United Airlines Expands Bus Service With Two Colorado Destinations
United Airlines will soon begin service to two Colorado destinations…via bus. Service will begin next month. United Airlines Adds Two New Bus Destinations In Colorado United Airlines has served Allentown, Pennsylvania via bus from Newark Airport going back to...
United Airlines Fined $49 Million For Mail Fraud
United Airlines has agreed to pay a $49 million fine for fraud relating to international postal delivery contracts. Just another chapter in the troubled Smisek era… United Airlines Must Pony Up $49 Million For Mail Delivery Fraud The fraud...
Cool New Prize On United’s Halfway To Hawaii Game
Starting on March 3, 2021 United Airlines will introduce a new prize on its Halfway to Hawaii game: a Polaris cooling gel pillow. Not a bad prize for one of my favorite parts of flying to Hawaii on United...
French Toast Or Quiche? Breakfast In United Polaris Business Class
My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Good morning. I thought...
How United Airlines Plans To Be World’s Number One Airline
In a passionate video message to employees, CEO Scott Kirby outlines his vision for making United Airlines world’s number one airline as it emerges from the pandemic. The focus is on customer service, with particular emphasis on transparency. United...
United Airlines CEO Addresses 777 Engine Failure
United Airlines CEO Scott Kirby has unsurprisingly praised the flight crew of UA328, the 777 flight which encountered engine failure enroute to Honolulu last Saturday, but also outlined a chain of events he argues demonstrates a new spirit at...
United Airlines Grounds Boeing 777-200s With Pratt & Whitney Engines
Following an engine failure on Saturday, United Airlines has temporarily suspended all of its Boeing 777-200 aircraft featuring Pratt & Whitney 4000 series engines. United Airlines Grounds 777-200 Subfleet With Pratt & Whitney Engines On Saturday, a United Airlines...
Midair Engine Explosion On United Airlines 777-200 With 231 Passengers Onboard
A sobering incident occurred today when a United Airlines 777-200 traveling to Hawaii experienced a catastrophic engine failure today shortly after takeoff. The pictures and video border on terrifying. United Airlines 777-200 Suffers Catastrophic Engine Failure After Takeoff UA328,...
United Airlines Investigating Ted Cruz Flight Data Leak
Senator Ted Cruz (R – TX) remains in a lot of hot water, even if his house doesn’t have any, for his trip to Cancun in the midst a major crisis in Texas. Much of the information about his...
United Airlines Restores Buy On Board Service To Longhaul Hawaiian Routes
Starting next month, United Airlines will resume in-flight sales of snacks, food, and alcoholic beverages on its longhaul routes to Hawaii. To promote safety, only contactless payment will be accepted. United Airlines Restores Buy On Board Service To Select...
United Airlines Adds Boston – London Service
United Airlines will add service between Boston and London, beating JetBlue to the punch and marking the first act of retaliation for JetBlue’s expansion at Newark. In Retaliation Against JetBlue, United Airlines Adds Boston – London Service Yesterday, JetBlue...
JetBlue Targets United Airlines At Newark
JetBlue has United Airlines in its crosshairs with several new leisure routes from Newark Liberty International Airport. JetBlue Challenges United Airlines’ Newark Dominance While JetBlue maintains a hub at New York Kennedy (JFK), it has grown substantially at Newark...
Ted Cruz Flees To Mexico On United Airlines. Wouldn’t You?
I find myself unable to defend, but also unable to condemn Senator Ted Cruz for fleeing to Cancun on United Airlines in the midst of a horrific disaster in Texas. Ted Cruz Flies To Mexico. Did He Abandon His...
United Airlines Passenger Slapped With Huge Fine For Hitting Flight Attendant
A man who disrupted a United Airlines flight has been spared jail time, but faces a hefty fine for verbally and physically assaulting a flight attendant on a flight to Tokyo. Man Faces Hefty Fine For Assaulting Flight Attendant...
United Airlines Aircraft Paint Program Resumes, Infuriating Employees
United Airlines will resume its aircraft painting program, but its use of an outside vendor has stoked anger amongst a wide cross section of employees who view the project as wasteful during a time of austerity. United Airlines Resumes...
My Private Jet Experience On A United Airlines 787
As grim as the pandemic is, it certainly is a wonderful time to travel. Earlier this month I had to fly to London on a family matter and (nearly) had the entire 36-seat 787-8 business class cabin to myself....
United Airlines Saves 2,100 Connections…In One Day
I’ve written before about United Airlines ConnectionSaver, United’s technology which holds flights for connecting passengers without jeopardizing on-time arrival or onward connections for others. Winter storms recently put United’s program to the test and the result was 2,100 connections...