Category Archives: United Airlines

United Airlines will resume offering pre-departure beverages in first class on two routes, starting later this month. The trial will gauge interest, consumer reaction, and may expand to more flights this autumn. United Airlines Will Resume Pre-Departure Beverages On...

United Airlines has revised its appearance standards for uniformed, customer-facing employees in what it calls an effort to be more inclusive. Today, it revealed those details to employees. United Airlines Unveils More “Inclusive” Appearance Standards In a memo to...

Unlike Delta Air Lines, United Airlines is not giving away status for another year for free. At the same time, United is making it very simple to re-qualify for Premier status or earn it for less spending with a...

Effective this autumn, if you are not fully vaccinated for COVID-19 or qualify for a narrow exception, you will be terminated from your position at United Airlines. It’s a bold move, but one the carrier says is about safety...

United Airlines is adding a plethora of point-to-point flights for the autumn football season, as leisure travel continues to outpace business travel. United Airlines Football Flights Coming This Fall As football season approaches, United is adding 74 flights, including...

United Airlines has expressed its support for U.S. gymnast Simone Biles after she pulled out of the group gymatnics United Airlines Supports Simone Biles And Her Decision To Withdraw Earlier this month, United Airlines flew Team USA to Tokyo,...

In a bid to cut costs, United Airlines will outsource its remaining flight kitchens, handing over catering to a trio of contractors. United Airlines Closing Flight Kitchens This Fall Earlier this year, United Airlines warned that it was reviewing...

United Airlines will offer fresh complimentary meals to economy class passengers on longer Hawaiian flights starting in August. Complimentary Meals Return To Hawaiian Flights On United Airlines Effective August 1, 2021, United Airlines will offer a complimentary snack or...

Passengers on United Airlines, no matter the cabin, can soon use United’s mobile app to pre-order meals, snacks, and beverages onboard. The service will initially launch from Chicago this week and expand to all flights over 1,500 miles later...

England will fully re-open to vaccinated travelers from the United States and European Union on August 2, 2021. With demanded expected to increase for travel across the pond, United Airlines is adding more flights between London and the USA....

I’ve enjoyed a lot of good service lately, but want to give a special shout out to Diane, who took great care of me and other business class passengers recently on a United Airlines flight from San Francisco to...

While United Airlines has still not restored its pre-pandemic buffet spread to its network of airport lounges, two of the four the United Club in Chicago O’Hare are currently offering Chicago-style hot dogs (well almost…), a delicious that I...

United Airlines is warning that runway construction plus a failure of JetBlue to cap flights is hurting operations at Newark Liberty International Airport and already leading to delays and cancellations. United Warns Of Delays + Cancellations At Newark Airport...

It’s one thing to talk about embracing a new service model, but it’s quite another to put it into practice, especially with thousands of agents accustomed to handling matters in a certain way. United Airlines is empowering agents to...

In moments of testing, most flight attendants rise to the occasion. I recently witnessed a beautiful interaction between two flights attendants and an older gentleman on a flight to Chicago on United Airlines. The flight attendants went above and...

United Airlines and its regional subsidiary Mesa Airlines will each buy up to 100 ES-19 aircraft from Heart Aerospace, an electric turboprop that hopes to transform short-haul regional flying. The acquisition comes in addition to an investment from United...

As United Airlines seeks to increase customer satisfaction scores, it is asking flight attendants to deliver four basics on every flight. While these service reminders are plainly obvious, they mark a return to a pre-pandemic mindset on inflight service....

United Airlines has added the ability to search for award space using its interactive map search tool. It’s a great way to quickly ascertain a broad overview of pricing in the destination or region you are looking to visit...

A disturbing allegation has emerged that began over a diaper incident onboard a United Express flight and ended with a post-flight phone call in which a flight attendant cursed out a passenger. Diaper Incident Leaves United Airlines Passenger Speechless...