The famous story of former American Airlines CEO Robert Crandall eliminating one olive from salads in 1987 in order to save $40,000 per year continues to fascinate business school students even 30 years later. Now United Airlines is also...
Review: United Airlines 737-900 First Class Los Angeles To Denver
I don’t usually write domestic shorthaul trip reports, but thought it might be helpful to chronicle my recent trip to Colorado on United Airlines onboard a 737-900. While pandemic-related service cutbacks continue, the flight felt surprisingly like old times....
United Airlines Improvises Nicely At SFO
For years, United Airlines has traditionally offered “Fantasy Flights” to the “North Pole” for children in need in December. This year, United had to improvise due to the pandemic and and Team SFO really thought outside the box. United...
Christmas Eve Breakfast In United Polaris Lounge LAX
I’m looking back fondly this morning on one year ago, when I enjoyed a tasty breakfast in United’s Los Angeles (LAX) Polaris Lounge after a 13-hour flight from Sydney, Australia. Christmas Eve Breakfast @ LAX United Polaris Lounge In...
Trump Supporters Flout Mask Policy On United Airlines
A pair of Trump supporters filmed themselves flouting the onboard mask policy on United Airlines earlier this week. One has already been banned from American Airlines for the same offense. Now it is time to ban these selfish halfwits...
Yum: United Airlines Adds Crockett Cookies In Airport Lounges
If you’re traveling through Denver or Chicago O’Hare on United Airlines this week, the United Clubs will features a special holiday treat: Crockett Butter Cookies. Crockett Cookies In United Clubs This Week Chicago entrepreneur Cheryl Crockett started her own cookie company...
The Hero Of United Flight 591
Tony Aldapa is a hero. He risked his own health and well-being to help another foolish and irresponsible human being in great need. Now Aldapa is experiencing COVID-19 symptoms. Tony Aldapa, The Hero Of United Flight 591 Aldapa is...
United Airlines Warns Recalled Employees They Will Soon Be Furloughed Again
United Airlines CEO Scott Kirby is already warning furloughed employees that United will recall them on a “temporary” basis then furlough them again in March. Demand won’t recover before then and their services are simply not needed. So why...
Parents Of Two-Year Old Thrown Off United Flight Head To Florida In Delta First Class…Without Daughter
A couple who were forced off a United flight after their two-year-old daughter was unable to keep her mask on are heading to Florida in Delta First Class…without their daughter. Ironic: Couple Ditches Daughter To Fly Delta First Class...
New Video Emerges From Ill-Fated United COVID-19 Flight
Video has emerged from the ill-fated United Airlines flight in which a man suffering from COVID-19 died in-flight. Watch: Video Emerges Of Good Samaritan Administering CPR To Dying COVID-19 Passenger On United Flight Live and Let’s Fly was one...
United Airlines Announces Start Date Of 737 MAX Flights
United Airlines will resume passenger flights on the embattled Boeing 737 MAX in February 2021 out of two hubs. The return of the United 737 MAX follows months of preparation. United Airlines Announces Start Date For 737 MAX Return...
Child Self-Destructs Over Snack Box In United First Class
“I’m Hungry Now! I Want It Now!” I flew from Denver to Los Angeles earlier this week. Dinner was served after takeoff, which these days is a sandwich or snack box. After dinner, I leaned back for a moment,...
Confirmed: Passenger Who Died On United Airlines Had COVID-19
Yesterday, I wrote about the mystery surrounding a death onboard a United Airlines flight from Orlando to Los Angeles. Today, we have confirmation that the deceased passenger had COVID-19. Man Who Died On United Airlines Did Have COVID-19 First...
Mystery Surrounds Death On United Airlines
On Monday, a passenger died on United Airlines Flight 591 from Orlando to Los Angeles. Questions as to whether he died with COVID-19 persist and remain unanswered, although it seems likely that was the case. Passenger Dies On United Airlines...
United Airlines Will Collect Contact Tracing Info During Flight Check-In
United Airlines, in consultation with the Centers for Disease Control and Prevention (CDC), has unveiled a voluntary program to collect customer contact tracing information for all international and domestic flights. United Airlines Will Facilitate Contact Tracing Months ago, I...
Parents Of Two-Year-Old Kicked Off United Airlines Blame Flight Attendants
In multiple appearances on Fox News, the mother and father of the two-year-old girl who was ejected from a United Airlines flight for failing to wear a mask placed the blame on a lack of empathy from flight attendants....
United CEO: “My Main Job Is About People And Taking Care Of People”
United CEO Scott Kirby appeared on Marketplace yesterday, one of my favorite radio programs. While the interview was fairly predictable, the final question evoked an answer I wasn’t expecting. United CEO Focuses On People Kirby was interviewed by Kai...
United Airlines Was NOT Justified In Kicking Off Two-Year-Old
I’m going to call out United Airlines on a technicality, here. United’s website is simply unclear concerning its mask policy for two-year-olds, United overreacted concerning a two-year-old girl who could not keep her mask on, and removing two-year-olds in...
United Airlines Expects No More Layoffs Despite Financial Woes
It will be a bleak winter for United Airlines, but CEO Scott Kirby does not expect any more layoffs will be necessary. United Airlines Expects No More Layoffs, Despite Massive Increase In Cash Burn Speaking on CNN, Kirby predicted...
United Flight Attendants Stir Up Controversy Over Crew Quarantine Protocols
A group of flight attendants at United Airlines has insinuated that United forces them to work even when they have been exposed to a colleague with COVID-19. But the issue is more complex and requires a closer look. What...
