In a passionate video message to employees, CEO Scott Kirby outlines his vision for making United Airlines world’s number one airline as it emerges from the pandemic. The focus is on customer service, with particular emphasis on transparency. United...
United Airlines CEO Addresses 777 Engine Failure
United Airlines CEO Scott Kirby has unsurprisingly praised the flight crew of UA328, the 777 flight which encountered engine failure enroute to Honolulu last Saturday, but also outlined a chain of events he argues demonstrates a new spirit at...
United Airlines Grounds Boeing 777-200s With Pratt & Whitney Engines
Following an engine failure on Saturday, United Airlines has temporarily suspended all of its Boeing 777-200 aircraft featuring Pratt & Whitney 4000 series engines. United Airlines Grounds 777-200 Subfleet With Pratt & Whitney Engines On Saturday, a United Airlines...
Midair Engine Explosion On United Airlines 777-200 With 231 Passengers Onboard
A sobering incident occurred today when a United Airlines 777-200 traveling to Hawaii experienced a catastrophic engine failure today shortly after takeoff. The pictures and video border on terrifying. United Airlines 777-200 Suffers Catastrophic Engine Failure After Takeoff UA328,...
United Airlines Investigating Ted Cruz Flight Data Leak
Senator Ted Cruz (R – TX) remains in a lot of hot water, even if his house doesn’t have any, for his trip to Cancun in the midst a major crisis in Texas. Much of the information about his...
United Airlines Restores Buy On Board Service To Longhaul Hawaiian Routes
Starting next month, United Airlines will resume in-flight sales of snacks, food, and alcoholic beverages on its longhaul routes to Hawaii. To promote safety, only contactless payment will be accepted. United Airlines Restores Buy On Board Service To Select...
United Airlines Adds Boston – London Service
United Airlines will add service between Boston and London, beating JetBlue to the punch and marking the first act of retaliation for JetBlue’s expansion at Newark. In Retaliation Against JetBlue, United Airlines Adds Boston – London Service Yesterday, JetBlue...
JetBlue Targets United Airlines At Newark
JetBlue has United Airlines in its crosshairs with several new leisure routes from Newark Liberty International Airport. JetBlue Challenges United Airlines’ Newark Dominance While JetBlue maintains a hub at New York Kennedy (JFK), it has grown substantially at Newark...
Ted Cruz Flees To Mexico On United Airlines. Wouldn’t You?
I find myself unable to defend, but also unable to condemn Senator Ted Cruz for fleeing to Cancun on United Airlines in the midst of a horrific disaster in Texas. Ted Cruz Flies To Mexico. Did He Abandon His...
United Airlines Passenger Slapped With Huge Fine For Hitting Flight Attendant
A man who disrupted a United Airlines flight has been spared jail time, but faces a hefty fine for verbally and physically assaulting a flight attendant on a flight to Tokyo. Man Faces Hefty Fine For Assaulting Flight Attendant...
United Airlines Aircraft Paint Program Resumes, Infuriating Employees
United Airlines will resume its aircraft painting program, but its use of an outside vendor has stoked anger amongst a wide cross section of employees who view the project as wasteful during a time of austerity. United Airlines Resumes...
My Private Jet Experience On A United Airlines 787
As grim as the pandemic is, it certainly is a wonderful time to travel. Earlier this month I had to fly to London on a family matter and (nearly) had the entire 36-seat 787-8 business class cabin to myself....
United Airlines Saves 2,100 Connections…In One Day
I’ve written before about United Airlines ConnectionSaver, United’s technology which holds flights for connecting passengers without jeopardizing on-time arrival or onward connections for others. Winter storms recently put United’s program to the test and the result was 2,100 connections...
United Airlines Adds AHA Orange Grapefruit Sparkling Water
United Airlines will soon add a new sparkling water drink onboard from AHA…and also cut an existing passenger-favorite. United Airlines Adds AHA Sparkling Water A flight attendant let Live and Let’s Fly know that United will discontinue Dasani Lime Sparkling...
United Airlines Delays Return To JFK…Again
United Airlines will push back the resumption of its service to New York JFK by another month, citing low demand. United Airlines Delays JFK Service Resumption Last autumn, United announced it would return to New York JFK after a...
Wow: United Airlines Adds Orange County – Honolulu Service
United Airlines will add service between Orange County and Honolulu this summer, another unconventional route perfect for the unconventional age in which we live in. United Airlines Adds Orange County – Honolulu Flights Starting on May 6, 2021, United...
United Airlines Now Charges Flat Rate For Infant Award Tickets
In a very positive development, particularly in light of my recent struggles with American Airlines, United Airlines will now charge a reasonable flat rate for international infant award tickets depending upon region and cabin of service. Flat Rate Pricing...
Cool: United Airlines 777 Photobombs The Sun…
Here’s a cool story from California, where a United Airlines 777 crossed the path of the Sun at just the right moment. United Airlines 777 Photobombs Sun Andrew McCarthy is a California-based astrophotographer. On January 17th, he accidentally captured...
United Airlines Eyes 200 Electric Aircraft
United Airlines announced that it is partnering with Archer to order a fleet of up to 200 electrical aircraft. The goal of these aircraft will be to serve as “air taxis” in urban markets, furthering United’s pledge to decarbonize...
Breakfast In Denver United Club
While it will be some time before traditional buffets make a widespread return to U.S. airport lounges, pre-packaged goods are already back on a self-serve basis. Today, we’ll take a look at what breakfast looks like in the United...
