An agitated man on a United Airlines flight allegedly bit the ear off one passenger and broke the nose of another during a bloody brawl likely fueled by drugs. United Airlines Passenger Goes On Attack, Bites Ear Off Seatmate...
United Airlines Has Banned “About 1,000” Passengers For Mask Non-Compliance

We frequently cover onboard mask incidents on Live and Let’s Fly, but our profiles of poor behavior are really just the tip of iceberg: thousands of passengers have been banned during the pandemic for refusing to wear a face-covering...
United Airlines Restores Buy-On-Board Service To More Routes, Introduces New Menu

Starting in April, United Airlines will bring back buy-on-board service to more routes, including Hawaiian and transcontinental flights. The menu has also been revamped. United Airlines Restores Buy-On-Board Service To More Routes When the pandemic struck a year ago,...
United Airlines Adds New Snack Boxes

As part of its revamped buy-on-board service, United Airlines will introduce a new snack box and rename a familiar favorite. United Airlines Snack Boxes Here’s how United describes its snack boxes: Tapas Snack Box European-themed snacks, including olives, hummus,...
Review: United Airlines CRJ-550 First Class

The United Airlines CRJ-550 offers the most spacious and comfortable regional jet experience in the skies. This review covers my first class journey from Newark to Washington, DC. United Airlines CRJ-550 First Class Review For a background on the...
United Airlines Celebrates A Major Milestone

United Airlines will return to positive core cash burn for the month of March. That doesn’t mean profit, but it’s a huge milestone and step in the right direction. United Airlines Predicts Positive Cash Burn In January, United disclosed...
United Airlines Launches Spring Break “Pi Day” Sale

Happy π Day! To commemorate this day of mathematics, United is launching a flash sale to spring break destinations. United Airlines Pi Day Sale Pi (π ) is the ratio of the circumference of any circle to the diameter of...
Review: United Club Newark (EWR)

This lounge is now closed for remodeling. It will re-open in 2023. In the meantime, you can visit the C123 lounge. While not much has structurally changed since my last review of this lounge in 2018, I thought a...
Review: United Airlines 787-10 Polaris Business Class [2021]

As the pandemic hits its first anniversary, what can you expect onboard a transcontinental flight on United in the forward cabin? This review covers United Airlines Polaris business class onboard the 787-10 Dreamliner from Los Angeles to Newark. United...
Update: Nearly Kicked Off Flight For Asking About A Snack Box

Last week I discussed how I was nearly kicked off a flight for asking about a snack box. United reached out and I want to share their communication with me. If you are considering booking travel or signing up for a...
United Airlines Embraces Pre-Flight COVID-19 Testing

United Airlines CEO Scott Kirby told the U.S. House Transportation and Infrastructure Committee this week that COVID-19 testing is essential to restore international travel. While that may be United’s position, many countries seem to be taking a different approach. United...
United Airlines Offers Hot Deals To Warm Destinations

Looking to escape the cold this spring? United Airlines has launched a “under $70 to over 70ºF” sale with fares as low as $39 one-way. From $39 One-Way: United Airlines Offers Hot Deals To Warm Destinations United dubs its...
Maskless Woman Kicked Off United Flight Pulls Race Card

A woman who refused to keep her mask on was thrown off a United Airlines flight to Las Vegas in a controversy that shows the particularly ugly side of flying in 2021. United Passenger Claims She Is Being Thrown...
United Airlines Accelerates Delivery Of Boeing 737 MAX, Buys 25 More

United Airlines will accelerate its Boeing 737 MAX delivery schedule and buy 25 additional jets in a sign of confidence that air travel will return in 2022. United Airlines Buys More 737 MAX Aircraft Announced by Chief Commercial Officer...
Mask Vigilantism Is Out of Control on Flights

There’s a big difference between an intentional mask rebellion and punishing innocent, well-intentioned travelers. Mask vigilantism is out of control on flights and in my experience, it was the flight attendants that were to blame. If you are considering...
Nearly Kicked Off Flight For Asking About A Snack Box

For the first time in my life, after millions of miles flown to nearly one-third of the countries in the world, I was nearly kicked off a flight for asking about a snack box. If you are considering booking...
United Airlines Expands Bus Service With Two Colorado Destinations

United Airlines will soon begin service to two Colorado destinations…via bus. Service will begin next month. United Airlines Adds Two New Bus Destinations In Colorado United Airlines has served Allentown, Pennsylvania via bus from Newark Airport going back to...
United Airlines Fined $49 Million For Mail Fraud

United Airlines has agreed to pay a $49 million fine for fraud relating to international postal delivery contracts. Just another chapter in the troubled Smisek era… United Airlines Must Pony Up $49 Million For Mail Delivery Fraud The fraud...
Cool New Prize On United’s Halfway To Hawaii Game

Starting on March 3, 2021 United Airlines will introduce a new prize on its Halfway to Hawaii game: a Polaris cooling gel pillow. Not a bad prize for one of my favorite parts of flying to Hawaii on United...
French Toast Or Quiche? Breakfast In United Polaris Business Class

My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Good morning. I thought...