Through at least the end of May, United Airlines is avoiding zone boarding and will instead board by rows. United Airlines has used zone boarding for years. After the merger with Continental, it briefly tried boarding by rows (as...
UPDATE: Earning MileagePlus Elite Status On Partner Flights + Waivers + Timeline
A few updates for you on the news this morning that United is dramatically slashing the number of elite status points you can earn on partner flights. PQP Limit Is Per Segment, Not Ticket When United updated its website...
Analysis: United’s New Partner Earning Policy Is Fair, But Tone Deaf
Earlier today I wrote about United’s new earning structure for partner flights, effective July 1, 2020. While the policy penalizes those outside the USA, I would not call it unfair. At the same time, I cannot think of a...
United Socks It To MileagePlus Flyers Outside USA With New Earning Cutbacks
Hoping to earn United Airlines MileagePlus elite status by flying partner airlines? It just became much harder. For those outside the USA, the latest move further diminished the value of crediting flights to United. I wrote about the “loophole”...
My Refund Experience With United Airlines
While it is just one data point, I want to report I had a very smooth refund experience with United Airlines after a flight cancellation. The refund has already hit my card. I have a handful of trips still...
United Airlines Announces 13 Additional International Route Suspensions
United Airlines has revealed 12 additional international routes that will not return this summer as part of its plan to gradually roll out schedule reductions. Seasonal Routes United Has Already Suspended Last week, I reported that United would suspend...
United Airlines Removes Lie-Flat Beds From Premium Transcontinental Flights
With only one potential exception, United Airlines will remove the “premium” from premium transcontinental and use 737-800s on flights that used to have guaranteed lie-flat seating in business class during the month of May. United: This Is Temporary And...
Flight Attendants At United Airlines Now Required To Wear Face Masks
Effective April 24, 2020, all United flight attendants will be required to wear masks while on duty. In a note to flight attendants shared with Live and Let’s Fly, United announced the new policy today in coordination with the...
United Airlines’ “Aspirational” New Social Distancing Policy
United Airlines will attempt to promote social distancing onboard its flights and at airports, but don’t expect the seat next to you to remain open if your flight is full. United Airlines: Limiting Seat Selection To Promote Social Distancing...
United Airlines Turns To Investors To Raise Cash
United Airlines will attempt to raise $1 billion though the sale of common stock as it seeks to secure more liquid capital to weather the COVID-19 storm. On Monday, United announced a first quarter loss of $2.1 billion. That...
United Airlines Sells 22 Jets To China
United Airlines, in an effort to raise cash, sold 22 of its jets to Bank Of China Aviation. It plans to lease them back. Bank of China (BOC) is one of the largest state-owned commercial banks in China. The...
United Airlines Will Suspend Service To 21 International Markets This Summer
United Airlines announced it will suspend planned seasonal service to 21 international markets this summer, but only announced five specific routes as part of its plan to roll out schedule reductions gradually. United Suspends Five Additional Atlantic Destinations For...
A Hot Pastrami Sandwich On United Airlines
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. During this...
United Airlines Suspends Catering From Most Line Stations
While passengers won’t notice much difference, United Airlines is suspending catering operations at most line stations in an effort to cut costs and respond to reduced demand and service onboard. In a note to catering employees (most of whom...
A Somber Prognosis From United Airlines On The Future Of Aviation
A dismal forecast for aviation is projected in a letter signed by outgoing United Airlines CEO Oscar Munoz and incoming CEO Scott Kirby. With travel demand at “essentially zero” painful cuts are expected. The nearly 1000-word letter accomplishes several...
Dear United, Please Don’t Match AA On Lifetime Status Promotion
American Airlines is currently counting credit card spend toward Million Miler status. Several have asked me if United Airlines will match. My answer: I certainly hope not. What Is Million Miler Status? Million Miler status is special lifetime status...
Sweet Moment: United Airlines Pilot Emotionally Thanks Medical Personnel On His Flight
In a sweet moment captured on video, a United Airlines captain sincerely thanked medical volunteers heading to New York. Prior to boarding a flight from Washington Dulles (IAD) to Newark (EWR), United Captain Jim Crail asked all medical personnel...
How United Airlines Cleans Aircraft
With the potential of economic life resuming and travel starting to ramp up (slowly) next month, United has released a pair of new videos to assure us it is properly cleaning its aircraft interiors. The first video provides an...
United Airlines Restoring Several International Routes In May
While United’s May schedule will still represent a 92% cut in international capacity, a handful of international routes will return to service. United Restores Service On Several International Routes In May 2020 In addition to the international routes already...
American And United Spar Over Philippine Airlines
I’ve written before about how United Airlines is trying to stop Philippine Airlines from expanding in the USA unless United also gains a new slot in Manila. Now United is trying to block a new codeshare agreement between Philippine...
