Eastern Airlines announced new service from New York to Guayaquil, Ecuador set to begin this December. But a number of questions still surround this mysterious airline.
The new service, subject to government approval, will start on December 05, 2019 from JFK.
Non-stop flights will operate on Thursdays and Sundays using large cabin, wide-body, Boeing 767-300ER aircraft configured with 30 Premium and 212 Economy seats. Eastern will offer introductory fares and 2 checked bags in addition to a carry-on. Fares and schedules will be announced soon.
Fares will be announced soon? We are talking about filling up a 767-300ER to Ecuador in December. The lack of leadtime raises many questions.
Recall, Eastern first announced this route last March with a plan to begin service in May. That never happend. The airline also announced from New York to Anchorage to Jinan, China
Perhaps instead of Eastern Airlines I should call it Eastern Airlines 4.0, since this will mark the third time Eastern has tried to “come back from the dead”.
But this airline really strikes me as amateurish. For example, the “Customer Service Plan” (.pdf) which is similar to the Contract of Carriage includes items like:
For more information, please see our insert link to Tarmac Delay Contingency Plan.
There is no link…
Or how about cancellations?
Insert link to Refund Cancellations and Changes Policy
How about seating? What is business class like?
With our premium seating on Eastern, we’ve reimagined the flying experience and provide the ideal combination of price and value with more leg room and more comfort, we allow you to explore beyond the expected.
So that sounds like recliner seats? No pictures or other info…
It does appear the carrier will offer meals onboard. Maybe?
On Eastern, before your flight departs, select your own locally prepared meal.
That’s it for the meal section.
I’m not linking Eastern to Global Ghana, but I’ll be very surprised to see Eastern start its Ecuador service this year.
Would you fly Eastern Airlines to Guayaquil?
image: BriYYZ / Wikimedia Commons