Lounge Etiquette 101: don’t put your feet on the furniture. When one man decided to take a snooze on a couch and put up his feet in a United Airlines lounge, another passenger took revenge in a hilarious and clever way.
Passenger Takes Revenge On Man Who Put His Feet On Couch In United Airlines Lounge
United Airlines has a beautiful new lounge at Newark Liberty International Airport that marks the next generation of lounge design for United. Rather than rows and rows of beige individual seats, there is now great diversity in seating, including many couches and booths.
> Read More: United Club Newark (EWR – C123)
One reason United has historically avoided couches in its airport lounges is because it encourages sleeping. Well sure enough, people have been using the couches in its new lounge to do exactly that. In fact, United has even put signs up throughout the lounge which state, “As a courtesy, please do not place your feet on the furniture.” This warning covers not only feet on couches, but also feet on tables, which is such low-class behavior considering people eat off those same tables.
When FlyerTalk member Ari saw a man was sleeping with his feet on the couch at the United Airlines C121 lounge in Newark, rather than wake him up, he moved one of the signs and placed it right at the foot of the passenger.
The FlyerTalk moderators did not like where the conversation was going and deleted the entire thread (a cache still exists), but I find this to be a useful discussion. First, one of the lounge employees should have woken up the sleeping passenger. I know some take a more “live and let live” approach to this and would argue that this man was not bothering anyone and that he had taken his shoes off, but I see it differently.
While I understand that line of thought, if everyone just spread out and put their feet up, a luxury lounge quickly becomes a refugee camp. Lounges tend to get crowded and taking up this extra space crowds others further. But even if the lounge was empty, United makes clear that sleeping in lounges is not permitted. Therefore, if you visit a United lounge, you should respect that rule. If you need a bed, get a hotel room.
Harm is not usually felt when there are few outliers, but the potential for harm comes when everyone stops following the rules. When rules are not enforced (like no feet on furniture), it encourages more and more to disregard the rules, creating new norm in which people selfishly do not consider others or treat them the way they wish to be treated (I can tell you I would not be amused if someone came to my house and put their feet up on my couch or coffee table).
I chuckled at this harmless “revenge” and think this “passive-aggressive” approach beats a direct confrontation. Leave the direct confrontations to lounge staff, who should be enforcing the rules anyway.
(H/T: View From The Wing)