Two flight attendants argued loudly in front of passengers over an upgrade then refused to work with one another on a SkyWest-operated flight for American Eagle, prompting an extended flight delay. What a glaring display of unprofessionalism!
Flight Attendants Fight Over Upgrade, Refuse To Reconcile, Delay Flight
The incident occurred on AA4860, operating from Los Angeles (LAX) to Houston (IAH) on behalf of American Airlines. A lady was upgraded to business class and asked a male flight attendant if she could switch with the man next to her husband in economy class, so the two could sit together. The flight attendant told her to go ahead.
But the other flight attendant onboard interjected, denying the request and stating that such seat swaps go against the carrier’s policy. That prompted a bitter argument between the two flight attendants.
ESPN reporter Ashley Brewer, pictured above, captured the incident on a now-deleted Tik-Tok video titled, “My flight can’t take off because two flight attendants got in a fight and now are REFUSING to work together.”
“A lady in first class asked to switch seats with a guy in coach so she could sit by her husband. One attendant said yes, other said no not allowed. Turned into a heated argument. SO DUMB!
“They kept bickering and going back and forth in the middle of the aisle about the rules, and what was right and what was wrong. They just had some beef or something.”
Ground staff were called onboard in an attempt to mediate the situation, but the male flight attendant insisted he could not work with the female flight attendant. A replacement flight attendant was called in, but that led to a flight delay. Then the female flight attendant decided she no longer wished to work on the flight, so a reserve flight attendant had to be called for her too. Brewer wrote:
“Screwing customers over because of their own personal emotions affecting their work. Most unprofessional thing I’ve ever witnessed in my life.”
— Ashley Brewer (@ESPNAshley) March 12, 2023
SkyWest issued the following statement concerning the flight:
“SkyWest is aware of reports regarding a flight attendant issue that caused flight 4860, operating as American Eagle from Los Angeles to Houston, to be delayed on Saturday. We regret the delay this caused for our passengers and apologize for any inconvenience. We hold all our employees to the highest standards of professionalism and are conducting an internal investigation related to this flight.”
Those two flight attendants don’t deserve to be employed by SkyWest, because not only do they give SkyWest a bad name, but they give American Airlines a bad name.
An American Airlines flight operated by SkyWest was delayed due to bickering flight attendants.
Maybe the passenger that brought the “psychiatric support dog” onboard knew something we did not:
(yes, this little love was sitting in first class as well)
image: ashbrew/ Instagram