In the world of deceptive marketing, resort and destination fees at hotels win the prize. One Hyatt in Boston is charging you extra for the views from your room and the right to photograph them.
Hyatt “Destination Fee” Includes Permission To Take Pictures At Hotel…
The Hyatt Regency Boston Harbor, a hotel I have stayed at near Boston Logan Airport, charges guests a $25 daily “destination fee” in addition to its nightly room rate. This includes:
- Premium WIFI
- Local & Domestic LD only
- Morning Drip Coffee at Harborside Grill
- Daily Newspaper
- Panoramic Views of Boston with photo opportunity
- 2 water bottles daily
- Waived Rollaway bed fee
- Discount area attractions
- Discount round-trip Water Taxi Ticket
- $10 Food Credit in Harborside Grill (Dinner Only)
- 10% off of laundry/dry cleaning
- $10 Overnight Self -Parking Credit
- Boston gift bag with memento magnet, chocolate truffle, and Boston Baked Beans
- Waived fee for incoming/outgoing faxes and printing
I don’t know many travelers who want to pay $25/day for weak coffee, a “moment” magnet, and a can of baked bean, but this is the new trend and regulators have shown no inclination toward restricting such pricing practices.
These destination-fees gives travelers a misleading picture of pricing during initial searches and in many cases, charge for services or amenities that reasonably are indispensable and inseparable from the stay itself.
Like panoramic views of Boston with photo opportunity? What, were the windows blacked out before? Did the hotel’s patio have a cover charge?
What’s next, charging extra for use of the lamps, TV, bedspread, and hair dryer in the room?
Even though I’m spared from such nickel-and-diming at Hyatt due to my Globalist status, I cannot help but to shake my head at how foolish these extra fees are.
And while I hate them, my true problem is not the fees themselves, but the lack of disclosure during the initial booking process.
At the Hyatt Regency Boston Harbor, you’ll pay an extra $25/night for the privilege of being able to take a picture. That’s even worse than the electricity surcharge we recently highlighted in Las Vegas.
(H/T: View From The Wing // image: Hyatt)