Good evening from Los Angeles. I’m home for a few days between trips, trying desperately to ruthlessly eliminate hurry from my life. I need to do a better job of it…
Anyway, I’ve got a great story coming up about my trip home from New York. A truly unexpected surprise that I look forward to sharing with you. I wish I could say I’m taking Sunday evening off, but I’m not…
This week we learned of United Airline’s new customers service plan. While the new plan is a huge step in the right direction, my disappointing flight on United demonstrates United still has a ways to go to be industry-leading in customer service.
Will Ethiopian Airlines honor my $776 r/t business class ticket between Bangkok and Toronto? Ethiopian did eventually contact me, though the email was not appreciated.
Read a flight review from my LAX-LHR flight last month in Polaris Business Class as told through the eyes of my six-month-old son Augustine.
REPORTS & REVIEWS
Review: Blue Bayou Restaurant at Disneyland
Disappointment on My United Flight Home from NYC
Domestic Greek Flights on Aegean Airlines
A Fresh Sandwich on SWISS from LHR-ZRH (and Chocolate!)
Ferry from Mykonos to Santorini
Mykonos and Santorini Were More Beautiful Than I Imagined
Review: Los Angeles to London in United 787-9 Polaris Business
NEWS & COMMENTARY
United Mainline Returns to Fresno, CA
Ethiopian Airlines Contacts Me (RE: “Wrong” Fare)
Not a Traveler? You Will Be After This Disney Ride
Delta Defends Pilot Who Struck Passenger in ATL
No Joke. American Airlines Wins Best Elite Program at Freddies
American Express Platinum Business 50% “Pay with Points” Rebate – Not too Late!
Update on Ethiopian Airlines $776 R/T Business Class Ticket
An Alitalia Trip Before the Company Goes Bust?
Lengthy New Email from United CEO Oscar Munoz + Commentary
Man Thrown Off Delta Flight for Using Lavatory During Long Ground Delay
Details: United and David Dao Reach Settlement
Involuntary Denied Boarding (IDB) Process on United
United Shares Comprehensive Timeline of UA3411
Breaking: United Airlines Reveals Major Policy Changes
New Audio and Video from UA3411 Dragging Incident
Is it Safe to Transport Pets on Airplanes? A Fact-Based Examination
Playboy Bunny’s Giant Rabbit Dies on United Flight
Will U.S. Carriers Oppose Expansion of Electronics Ban?
United Airlines Ads Pulled from Tribeca Film Festival
Police Officer Who Dragged Doctor Off United Flight Tells His Side
Scott Kirby Positions Himself to be Next United CEO
Lawmakers Squabble over Washington National Airport
Yes, You Can Transfer AMEX Points Back to AMEX
Passengers at Odds Over Blame for AA Stroller Incident