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Home » Reviews » Flight Reviews » Review: LOT Polish E-190 Business Class
Flight ReviewsLOT

Review: LOT Polish E-190 Business Class

Matthew Klint Posted onAugust 5, 2022November 13, 2023 19 Comments

a plane on the tarmac

From Brussels to Warsaw I flew on LOT Polish onboard the Embraer E-190 in business class. While not an exciting product, I appreciated the extra space and warm meal in the forward in the cabin.

LOT Polish E-190 Business Class Review

We checked in online and were able to obtain mobile boarding passes, bypassing any agent interaction until it was time to board. Just prior to boarding time we walked from the Brussels Airlines “The Loft” lounge to the boarding gate, where our aircraft was waiting.


> Read More: Brussels Airlines “The Loft” Lounge (BRU)


Boarding began 30 minutes prior to takeoff.

LO 236
Brussels (BRU) – Warsaw (WAW)
Friday, October 15
Depart: 10:2oAM
Arrive: 12:20PM
Duration: 02hr, 00min
Distance: 714 miles
Aircraft: Embraer E-190
Seat: 4A (Business Class)

A flight attendant welcomed me onboard and offered me a moist towelette.

a white and blue package with blue text

Seat

Seats in business class are the same as in economy (a 2-2 configuration) but all adjacent seats are blocked, so you do not have another passenger next to you. I prefer this arrangement to a mainline aircraft (in a 3-3 configuration) in which only the middle seats are blocked.

a row of seats on an airplane

a row of seats on an airplane

a row of seats on an airplane

a row of seats in an airplane

a row of black seats in a plane

a seat in a plane

rows of seats in an airplane

seats in an airplane with windows

a red cloth on a seat

a person's legs in a seat

This aircraft includes 106 seats. Seat pitch is 31 inches throughout the cabin: there is no extra room for business class or so-called “Economy Plus”

Power ports are located under the seat with universal outlets.

a sign on a wall

a close up of a power outlet

Each seat also has a coat hook.

a close up of a seat

a group of people sitting in an airplane

Food + Drink

In short, the only difference between economy class and business class onboard is the meal.

Economy class passengers are offered snacks for purchase, or more substantial meals can be pre-ordered:

a magazine with small objects on it

an open book with food on it

Business class passengers enjoy a plated hot meal, cold or hot depending up on the flight length, served on a tray with choice of beverage.

Although our flight departed fairly late in the morning, breakfast was served after takeoff: poached eggs in a zesty tomato sauce with yogurt (plain, sprinkled with dried dates, raisins, and apricots) and cold cuts (ham, turkey, cheese, hardboiled egg, cucumber). A hot bread roll was also offered.

a tray of food on a plane

a tray of food on a tray

a plate of food on a table

a white bowl with fruit in it

a plate of food on a table

For a two hour flight, this was a very satisfactory meal. Coffee or tea were offered with breakfast and I found the coffee a bit weak.

a tray with a cup of coffee and a gloved hand

Prior to landing, my coffee was topped up and I had a glass of water and bag of peanuts.

a cup of coffee and a glass of water on a table

a bag of peanuts on a table

Lavatory

Lavatories are located in the front and rear of the aircraft. The business class lavatory near the cockpit included soap, hand sanitizer, and moist towelettes. It was clean.

a sink and toilet in a plane

a sink with soap and hand sanitizer on it

a bottle of liquid on a counter

a mirror with a sign on it

Service

The flight attendant who worked business class was very attentive and efficient. Breakfast was served quickly after takeoff and promptly cleared away, yet she did not disappear. Instead, she kept a close watch on the cabin and offered drinks throughout the flight.

IFE + IFE

No wi-fi or streaming entertainment onboard, so I just looked out the window.

a group of airplanes on a runway

an airport runway with buildings and a parking lot

an aerial view of airplanes on a runway

an airplane wing and a city

an airplane wing and a city
Departing Brussels
an aerial view of a city
Approaching Warsaw

an aerial view of a city

There was also an in-flight magazine, called Kaleidoscope, to help pass the time:

a magazine on a table

We taxied by several government aircraft upon landing at Warsaw Chopin Airport.

a white airplane on a runway

airplanes on the runway

Then we came to what looked to be an ex-Azul Embraer now flying for LOT which still had not been fully repainted.

an airplane on the tarmac

a plane parked in a tarmac

a plane on the tarmac

Remote Gate

You’re often stuck with a remote gate at WAW and we had to wait for everyone to alight the aircraft before a very congested bus (hello corona) took us to the terminal.

a plane with people boarding

a group of people in a bus

CONCLUSION

Although it was hardly luxurious, I appreciated flying business class over economy class for the blocked seat and for the poached egg breakfast. Service was lovely and our flight was on time. I would not hesitate to fly LOT Polish again within Europe.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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19 Comments

  1. Stuart Reply
    August 5, 2022 at 1:37 pm

    It always made me laugh (not laugh) when airlines had so many covid protocols in place with meals, deplaning sections etc and then at the end of the flight would pack people in nose to nose on buses from remote stands. Oh, the irony.

    The best is my home airport at Dulles. Pack em in the “Mobile Lounges” like sardines. The highlight being was when they had the recording to remind people to “safely distance” on them. It was always met with passengers shaking their heads in disbelief.

  2. PolishKnight Reply
    August 5, 2022 at 2:02 pm

    I recall you saying “sadly it [LOT] was bad.” Did something change when you boarded a later flight?

    I fly in the rear of the plane so I don’t know about LOT’s international product but I would expect they will be under pressure to improve during the upcoming years in that I observed in passport control that most of the passengers were transiting to other European countries hence there may be a market for a higher class of product in the future.

    Generally, LOT is efficient but not luxurious (my experience.)

    I hope you learned at least a few words in Polish on your trip.

    • Matthew Klint Reply
      August 5, 2022 at 2:03 pm

      I was referring there to my KRK-ORD flight. Stay tuned for that…

      • PolishKnight Reply
        August 5, 2022 at 9:55 pm

        I somehow think that is going to be most entertaining.

        “My Disappointment Is Immeasurable And My Day Is Ruined”

        • Matthew Klint Reply
          August 6, 2022 at 1:47 am

          It won’t be that bad, but the food and service was terrible! 😉

          • Nicole
            August 6, 2022 at 7:32 am

            wonderful, i’m flying them tomorrow afternoon from bud-jfk so praying out here

          • Matthew Klint
            August 6, 2022 at 1:10 pm

            Eat up before your flight!

  3. Aaron Reply
    August 5, 2022 at 2:16 pm

    “In short, the only difference between economy class and business class onboard is the meal.”

    That and the guaranteed empty seat next to you…

    • Matthew Klint Reply
      August 6, 2022 at 1:47 am

      Indeed, as I mentioned in my opening paragraph. I should have mentioned it in the conclusion as well.

    • Justin Reply
      August 7, 2022 at 7:50 am

      Did you see when he mentioned this being the only difference, it was specifically under a header that read ‘Food + Service’?

  4. Jim Reply
    August 5, 2022 at 4:22 pm

    Flew a few intra-Europe LOT flights recently in business. I came in with very low expectations but was actually stunned by how impressed I was vs the “big boys,” although with the state of BA/Lufthansa/Iberia short-haul these days that’s admitted a low bar.

    Great, friendly service, solid catering – mine never had the wrap on it so it’s interesting that yours did. Did they not have a separate bus for business? I’ve had that the times I’ve gone through WAW, as well as Volvos for HON Circle.

    The ex-Azul plane you saw seems to be an increasing thing with LOT, I flew on a plane they had just leased from someone a month prior, and didn’t even bother to paint the outside yet.

  5. Ev Reply
    August 6, 2022 at 6:25 am

    Really …. You like business class with LOT because they block out the “ economy “ seat next to you and give you a poached egg …. WTF ,I’ve flown business on E190 in Australia and they have a 2 1 cabin in business….. I don’t think LOT is giving a greater service.

    • Matthew Klint Reply
      August 6, 2022 at 1:11 pm

      Well of course I prefer Qantas. But that doesn’t make LOT bad.

  6. James Harper Reply
    August 6, 2022 at 4:27 pm

    The LOT Embraers are the real sweet spot of short haul European travel. Lighter routes get a Dash 8 – to be avoided at all costs and busier routes get either an ancient 738 or even worse, a Max which features probably the most uncomfortable seats in the business, ironing board does not begin to describe them.

    Meanwhile the Embraers almost belong to another time and are still comfortable and a great experience.

  7. JF Reply
    August 6, 2022 at 4:33 pm

    Why do travel writers continue to waste their time writing about intra-European narrow-body business class? It is the same now as it was 25 years ago: a blocked adjacent seat instead of a wider, more comfortable one and a bit nicer food. No one will pay for a point-to-point Business seat within Europe and will likely only experience it after connecting from an international flight. A more insightful article would simply have discussed Warsaw as an alternate connecting hub in Europe.

    • Matthew Klint Reply
      August 6, 2022 at 4:33 pm

      Well, here’s a thought. Why don’t you start your own blog and do exactly that?

    • James Harper Reply
      August 10, 2022 at 10:01 am

      ‘No one will pay for a point-to-point Business seat within Europe and will likely only experience it after connecting from an international flight.’

      It’s always great when an antagonist, what’s the word, begins with w but rhymes with anchor displays their ignorance like this.

      Countless thousands of Europeans pay for Eurobusiness every day. Why? Because it’s slightly less nasty than the economy offering these days and that’s about all that it has to recommend it. Oh and the food which compared to the US offerings in first is a banquet.

  8. Aeroguy Reply
    August 9, 2022 at 12:37 am

    Thanks, Matt, for the write-up! Speaking of AD: was that their A339neo I spotted on the apron in BRU? Any idea what it’s doing there?

    • Matthew Klint Reply
      August 9, 2022 at 12:51 am

      That was a regional jet – not sure how/why LO got it.

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