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Family TravelFlight ReviewsUnited Airlines

Traveling In United Airlines Polaris Business Class With My Family, A 787-9 Flight Review

Matthew Klint Posted onAugust 29, 2023November 13, 2023 31 Comments
a man and child looking out of an airplane window

To begin our summer trip, we flew from Los Angeles to London on United Airlines in Polaris Business Class on the 787-9. In short: despite a three-hour delay, the flight was great, with superb service, edible food, and a...

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American Airlines

Despite Family Seating Policy, American Airlines Tell Mother To Pay Extra To Sit Next To Toddler

Matthew Klint Posted onAugust 29, 2023November 13, 2023 12 Comments
a woman pointing at a child's screen

It’s one thing to have a policy in place, but it is quite another to get agents to actually respect it. One mother found out the hard way when American Airlines asked her to pay extra to sit next...

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Air France

Air France Shreds Checked Bag…

Matthew Klint Posted onAugust 29, 2023November 13, 2023 15 Comments
a bag with torn pieces of fabric

I suppose it’s a bit much to hope your checked bag will arrive without a scratch or a dent, but one Air France passenger found his bag was delivered shredded. Literally shredded. Man Arrives in Athens After Air France...

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American AirlinesLaw In Travel

American Airlines Lawsuit Targets Scam Travel Agencies

Matthew Klint Posted onAugust 28, 2023November 13, 2023 6 Comments
people standing in a line at an airport

Scam travel agencies should be shut down, with their owners publicly beaten and jailed. I am happy to see American Airlines crack down on such scam travel agencies via a new lawsuit, even if it comes at the expense...

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United Airlines

My “Celebrity” Captain On United Airlines

Matthew Klint Posted onAugust 28, 2023November 13, 2023 14 Comments
a man in a uniform

From Los Angeles to London I had the treat of flying under the command of United Airlines Captain Alberto Diaz, who is not just the star of United’s current safety video but a wonderful man who showed such genuine...

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Bhutan

Bhutan Cuts Daily Tourist Fee In Half

Matthew Klint Posted onAugust 28, 2023November 13, 2023 12 Comments
a clock tower in front of a building

In an effort to boost the struggling tourist sector, the Kingdom of Bhutan is cutting its $200 daily tourist fee in half. Bhutan Cuts Tourist Fee In Half, Now Much More Affordable Bhutan is one of the most expensive...

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NewsUnited Airlines

United Airlines 767-300 Causes Ground Stop At Chicago O’Hare

Matthew Klint Posted onAugust 28, 2023November 13, 2023 12 Comments
a plane parked at an airport

A United Airlines 767-300 bound for Zurich caused a temporary ground stop in Chicago O’Hare Sunday afternoon after encountering a mechanical issue just before takeoff. UA3, A 767-300 From Chicago – Zurich Causes Ground Stop At O’Hare Airport UA3,...

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Pilots

Report Alleges Up To 5,000 Pilots Unfit For Duty Fraudsters

Kyle Stewart Posted onAugust 27, 2023August 28, 2023 12 Comments
United Airlines Pilots Customer Experience

A damning report out today alleges that up to 5,000 pilots are either unfit for duty, defrauding the US government, liars, or all three.  If you are considering booking travel or signing up for a new credit card please click here. Both...

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Hotel Reviews

Review: Impression Isla Mujeres by Secrets (Hyatt Inclusive)

Kyle Stewart Posted onAugust 27, 2023November 13, 2023 16 Comments
impression isla mujeres by secrets

Hyatt has added more than 100 all-inclusive hotels in the last two years, but the greatest so far might just be Impression Isla Mujeres by Secrets. This is not the typical Cancun all-inclusive. If you are considering booking travel or signing...

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MexicoTravel

Observation: Cancún Is Kind Of A Nightmare Right Now

Kyle Stewart Posted onAugust 27, 2023August 27, 2023 55 Comments
cancun travel nightmare

After spending as little time as possible in Cancún I have to admit that it’s kind of a nightmare right now, from prices to crowds, to traffic.  If you are considering booking travel or signing up for a new credit card...

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AnalysisJetBlueLaw In Travel

How Much Will Fares Rise In A JetBlue – Spirit Airlines Merger?

Matthew Klint Posted onAugust 26, 2023August 26, 2023 18 Comments
jetblue spirit merger

A previously reported story that JetBlue mistakenly failed to redact key information suggesting post-merger Spirit Airlines fares would rise 40% was inaccurate. It was the plaintiffs who are suing to block the merger who made such a claim. JetBlue:...

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Airport LoungesLos Angeles LAXUnited Airlines

A Family Lunch In United Polaris Lounge LAX

Matthew Klint Posted onAugust 26, 2023November 13, 2023 5 Comments
a painting on the wall of a restaurant

Unsure of how the onboard cuisine would be ahead of our trip to London, my family enjoyed a nice lunch in the United Polaris Lounge at LAX. This lounge really is a value-add to flying United and Star Alliance...

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Southwest Airlines

Having A Disability Is Not An Excuse To Mistreat Flight Attendants

Matthew Klint Posted onAugust 26, 2023November 13, 2023 25 Comments
a woman sitting on a plane

View From The Wing shares a video of a woman on Southwest Airlines making unreasonable demands toward a flight attendant and justifying it on the basis of her disability. Sorry, but being hard of hearing does not justify being...

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Family Travel

Adults-Only Zone On Airplanes: Great Idea

Matthew Klint Posted onAugust 26, 2023November 13, 2023 12 Comments
a woman standing in an airplane

As the father of two young children, I quite like the idea of one Dutch carrier to create an adults-only zone onboard in which children under 16 will not be permitted. It is good business opportunity and presents a...

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Trip Reports

Introduction: My Summer Family Holiday To Europe On Star Alliance

Matthew Klint Posted onAugust 25, 2023November 13, 2023 17 Comments
an airplane wing in the air

Welcome to my next trip report series, which will recount my summer family holiday to Europe earlier this month, with transatlantic crossings on Star Alliance. Summer 2023 Europe Trip Report Until we can move to Germany on a more...

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S7

Man Freaks Out After Seeing Three “Ghosts” On Airplane

Matthew Klint Posted onAugust 25, 2023November 13, 2023 4 Comments
a group of people in uniform

It seems it is not only our friend from Texas who saw a ghost on a plane. One man in Russia saw three of them, prompting a freakout and forcing a flight delay. Freakout Causes Flight Delay: Man Sees...

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Law In TravelNewsUnited Airlines

United Airlines Will Pay $30 Million To Quadriplegic “Violently” Removed From Aircraft

Matthew Klint Posted onAugust 25, 2023November 13, 2023 36 Comments
a man lying down with his tongue out

United Airlines has agreed to settle a lawsuit for $30 million brought by a quadriplegic man who his family says was “violently” removed from a flight, causing extensive health damage. United Airlines Settles Quadriplegic Lawsuit For $30 Million 26-year-old...

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Hotel Reviewslas vegas

Review: Excalibur Hotel & Casino Las Vegas

Matthew Klint Posted onAugust 25, 2023November 13, 2023 18 Comments
a castle with towers and towers with Excalibur Hotel and Casino in the background

As I mentioned in my first impressions of this property, all things considered, I found the value quite solid for this budget property. In fact, I would not hesitate to stay again at the Excalibur Hotel & Casino in...

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Royal Air Maroc

Children On Leashes Forced To Share Seats In Business Class…

Matthew Klint Posted onAugust 24, 2023November 13, 2023 15 Comments
a person lying on a seat

Apparently, flying domestically on Royal Air Maroc is a very different experience than you might expect…even (or perhaps especially) in business class. Large Family Leads Their Kids On Leashes Into Business Class, Forces Them To Share Seats A trusted...

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Lufthansa

Lufthansa CEO Plays Flight Attendant

Matthew Klint Posted onAugust 24, 2023November 13, 2023 8 Comments
Lufthansa CEO Flight Attendant

I have nothing but praise for a recent move by Lufthansa CEO Jens Ritter to take on the role of a flight attendant on a pair of flights. It’s one thing to give lip service to employee solidarity, but...

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