Marriott has become a toxic brand, needlessly alienating loyal elite members by not holding its franchises accountable, resulting in wildly different treatment for guests depending upon where you stay. This is the opposite of how loyalty should work. When...
Air Force Two Suffers Landing Gear Issue, Diverts
Enroute to Guatemala aboard Air Force Two on Sunday, Vice President Kamala Harris and her entourage encountered a technical issue onboard, forcing a return to Joint Base Andrews. Air Force Two Diverts After Landing Gear Issue Vice President Harris...
Capricornio Air, A New Airline in Peru With Global Ambitions?
A new airline has filed paperwork to operate a series of domestic routes in Peru with a fleet list a mile long. Is Capricornio Air for real or more aptly named Baltia Peru? And if real, where does it...
Apple iOS 15 Features Several Travel Upgrades
Apple unveiled iOS 15 today, which features many upgrades including several impacting travel. New partnerships with Disney, Hyatt, and TSA promise to make the travel experience easier through an upgrade to Apple’s popular Wallet app. Apple iOS 15 Travel...
Are Brits Barmy? (Poll Finds Most Want Travel Banned)
As CEOs from airlines on both sides of the Atlantic call for the immediate opening of a quarantine-free travel corridor between the United States and United Kingdom, I was shocked to learn that most Brits want all international travel...
My Totally Ordinary, Drama-Free Hotel Stay
While my friend Ben at One Mile At A Time struggled in Mykonos, I enjoyed a totally ordinary, drama-free hotel stay in Santa Barbara at Hyatt’s Mar Monte Hotel. An Ordinary, Drama-Free Hotel Stay…What A Concept! If you’ve missed...
Yum: United Airlines Restores Fresh Fruit Onboard
A small, but personally meaningful catering victory this month, as United Airlines has restored freshly-cut fruit onboard both domestic and international flights. United Airlines Returns Fresh Cut Fruit With Breakfast Breakfast is my favorite meal of the day and...
IATA Boss Willie Walsh Blasts EU Ban On Belarus Flights
An interesting development in the battle between Belarus and the European Union, as former British Airways CEO and current IATA Director General Willie Walsh has condemned the EU for blocking Belarusian flights in its airspace. IATA Boss Willie Walsh...
United Perks Plus Changes Offers Peek Behind Curtain
United’s Perks Plus, the airline’s business incentive program, made changes to its redemptions. Those changes give us a rare glimpse behind the curtain of United Airlines’ current performance. If you are considering booking travel or signing up for a new credit...
Airline Alcohol Ban Won’t Stop Incidents
Southwest Airlines and American Airlines have both banned alcohol aboard their flights amidst a spat of customer incidents, but as terrible as those issues have been, it won’t solve the problem. If you are considering booking travel or signing up for...
Alaska-Emirates Partnership Effectively Ending Before July 31st
Alaska Airlines and Emirates have announced the upcoming end to their partnership but despite a July 31st termination date, aspects of the arrangement have already ended it would appear. If you are considering booking travel or signing up for a new...
How Different Is It To Fly A Narrowbody Versus Widebody Airplane?
Resident pilot 121pilot, a captain for a major U.S. airline, authors a new column on Live and Let’s Fly called Ask Your Captain. His mission: demystify the flight deck and an answer any question you may have on the...
Ouch: Brutal Fight Breaks Out At American Airlines Check-In Counter In Miami
Another day, another fight at Miami International Airport. Welcome to the next chapter of our Miami Airport Flight Club Tales. This time, passengers did not even wait to get past security in order to start fighting. Miami Fight Club,...
I’m Selling An Invisible Airbus A350-1000 For $20 Million…
Italian Artist Salvatore Garau just sold an invisible sculpture for $18,000. I wasn’t aware of the market for invisible objects, but I’ve decided to sell an Airbus A350-1000 for only $20 Million, a huge discount off the $366.5 million...
Review: Star Alliance Lounge Amsterdam (AMS)
I realized when publishing my review of the Aspire Lounge Amsterdam yesterday that I had a Star Alliance Lounge review from AMS that I had not previously published. This is from a pre-pandemic visit and do note the lounge...
Pilots At United Airlines Asked To Focus On Customer Experience
As United Airlines seeks to raise its Net Promoter score, pilots have been tasked with communicating more clearly and focusing on the customer experience. United Airlines To Pilots: Focus On Customer Experience In a memo to pilots shared with...
Snakes On A Plane, Literally…
For airplanes sitting in California’s Mojave Desert, there is an additional concern this time of year: rattlesnakes. Snakes On A Plane (Scorpions Too) I’m not talking about a box office movie involving Pacific Air Flight 121 and Samuel L...
Review: Aspire Lounge 41 Amsterdam (AMS)
During my recent layover in Amsterdam, I spent a few hours in the Aspire Lounge 41 in Terminal 2 (non-Schengen). While not much has changed from 2017, the lounge furniture has been refreshed and now offers a more limited...
Instagram Model Caught “Pretending” To Fly Emirates Business Class
A French model and reality TV star, Oceane El Himer, 27, uploaded a picture of herself on Instagram proudly posing in an Emirates Business Class cabin. Moments later, however, a fan snapped a picture of her in-flight…seated in the economy...
Flight Attendant Calls For Total Ban Of Alcohol In Airports And Onboard
Sara Nelson, the President of the Association of Flight Attendants and United Airlines flight attendant, has called for a total ban on alcohol sales at airports and onboard flights. It’s the Roaring 20’s all over again… “World’s Most Powerful...
