It wasn’t just the bust in Scotland that moved United to ban pilots from drinking alcohol less than 12 hours before a flight. Instead, it was a desire to restore trust from a skeptical public and a recognition that...
Review: ANA Suite Lounge Tokyo Haneda (HND)
I must admit that I was pleasantly surprised by the ANA Suite Lounge in Tokyo Haneda. Not only did I experience excellent service and comfort, but a tasty menu. But one key missing aspect knocks this lounge out of...
Review: Sleepbox Lounge Washington Dulles (IAD)
The new Sleepbox Lounge at Washington Dulles International Airport is pricey for an extended stay, but a great place to take a power nap between flights. Last week, Priority Pass added Sleepbox as a new lounge at Washington Dulles....
A Middle East Subsidy American Airlines Loves
For all its condemnation of alleged Middle East subsidies, American Airlines certainly loves them…when it is the beneficiary of them. Last week, I wrote about AA’s new service between Dallas and Tel Aviv, set to commence in September of...
Norwegian 787-8 Spews Engine Parts Over Rome
A Norwegian flight traveling from Rome to Los Angeles encountered engine trouble after takeoff. Within minutes, the Boeing 787-8 reportedly rained down over 100 “glowing pieces of metal” on an unsuspecting town below. DY7115, operated by a 787-8 with...
Review: ANA A380 First Class Honolulu To Tokyo
ANA’s new A380 first class product represents a leap forward in terms of seat design and comfort. Add in ANA’s consistently superior service and excellent onboard menu and you have a winning product. Here’s my ANA A380 first class...
Heartwarming: Man Comforts Frightened 96-Year-Old Seatmate
When a 96-year-old woman expressed fear of flying, the “flight angel” sitting next to her offered a helping hand. Megan Ashley, a passenger across the aisle, witnessed the incident and documented it on Facebook. She was flying from San...
Sweet: Flight Attendant Helps To Soothe Screaming Baby
A kind gesture from a Frontier Airlines flight attendant helped to make a stressful flight better for everyone onboard. But especially for one mother. Jamie Applegate Hunter was on a Frontier flight from Tyler, Texas (TYR) to Denver (DEN)....
BREAKING: As Protestors Swarm Airport, Hong Kong Cancels All Remaining Monday Flights
Thousands of anti-government protestors wearing black have gathered in the arrivals hall of Hong Kong International Airport, prompting the airport to cancel all remaining flights for today. In a statement noting the temporary suspension of all inbound and outbound...
Leaked: American Airlines Flight Attendant Sick Policy
Following a lawsuit filed by the State of New York against American Airlines, attention has been drawn to their Flight Attendant sick leave policy. I have published it here. If you are considering booking travel or signing up for a new credit...
Banks Should Let You Switch Credit Card Products
I have more than my fair share of credit cards, a hazard of the miles and points game. As I mature in this hobby, I have found that some banks don’t let customers switch credit card products but should. ...
Why Rental Car Companies Hate Debit Cards
If you’ve ever approached a rental car counter with a debit card in hand, you’ll know it can get ugly fast. But there are very good reasons why debit cards are poison for rental car companies. If you are...
Review: ANA Suite Lounge Honolulu (HNL)
The ANA Suite Lounge in Honolulu may not be the best first class lounge in the world, but it’s now probably the best airport lounge in HNL. The food and drink selection is a bit better than the business...
United Pulls Off Incredible Bowl Of Soup
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Whenever I...
Making Sense of American Airlines’ Latest Route Additions
American Airlines announced several new international routes this week. Is there any deeper strategy we can discern in the new routes? American will return to Tel Aviv, begin service to Africa for the first time, and expand in Eastern...
Shocking: United Express Flight Attendant Too Drunk To Perform Safety Briefing, Slumps Over During Flight
Julianne March, 49, of Waukesha, Wisconsin, finds herself out of a job and facing misdemeanor charges after becoming so drunk on the job she was unable to perform basic flight attendant duties. Passengers immediately noted something was wrong when...
Review: ANA Lounge Honolulu (HNL)
The new ANA lounge in Honolulu is an architectural masterpiece and a superb lounge option for Star Alliance Gold travelers at HNL. Fair warning: it’s a quite a walk from most United gates if you are traveling, which I...
First Impressions: British Airways A350-1000 Club World Suites
The British Airways A350-1000 takes the BA Club World business class product to a whole new level. I was greatly impressed by my flight to Madrid. While the A350 is destined for longhaul service, BA is testing it out...
How Impeccable ANA Shines Even During Flight Check-In
I’ve got to hand it to ANA in the “attention to detail” department…even check-in is covered. I arrived at Honolulu Airport about three hours and 15 minutes before my flight to Tokyo. I knew the lounge opened three hours...
Southwest Pilot Reunited With His Father…52 Years Later
Ready for a tragic story with a beautiful ending? Get your tissue ready. Imagine you are five years old. It is 1967 and your father is heading off to war. He had enlisted when he was 17 years old...
