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ANAJALMeal of the Week

First Class Steak: ANA Vs. JAL

Matthew Klint Posted onDecember 7, 2019November 14, 2023 23 Comments
a plate of food with a cut piece of meat and vegetables

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. This week...

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United Airlines

Generous Compensation At United Airlines…For Outgoing And Incoming CEO

Matthew Klint Posted onDecember 7, 2019November 14, 2023 3 Comments
a white airplane on a runway

Oscar Munoz is leaving his CEO position not only with high accolades, but a higher salary.  Meanwhile, incoming CEO Scott Kirby has a very big incentive to push United’s stock price higher. Late yesterday afternoon, United made a pair...

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American AirlinesLaw In Travel

Woman Forced To Remove “Hail Satan” Shirt On American Airlines

Matthew Klint Posted onDecember 7, 2019November 14, 2023 29 Comments
Hail Satan Shirt American Airlines

A woman was forced to remove her “Hail Satan” t-shirt on an American Airlines flight from Miami to Las Vegas. Was this appropriate or another case of a flight attendant going too far in policing wardrobes? Swati Runi Goyal...

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Premium Economy

Is “Interspace” The Premium Economy Class Seat Of The Future?

Matthew Klint Posted onDecember 7, 2019November 14, 2023 9 Comments
Interspace Seat

Will a new premium economy class seat dubbed “Interspace” finally make flying behind the curtain more comfortable? London-based design firm Universal Movement, a subsidiary of New Territory, has unveiled a new economy class seat design this week. The seat...

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United Airlines

United CEO Oscar Munoz Reflects Upon His Departure

Matthew Klint Posted onDecember 6, 2019December 8, 2019 6 Comments
United 2017 Safety Video

Yesterday, United announced that Oscar Munoz would be stepping aside as CEO in 2020 to become of Executive Chairman. Scott Kirby, United’s current President, will fill the role. Scott Kirby Will Replace Oscar Munoz As United CEO In 2020...

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EditorialUnited Airlines

Editorial: Scott Kirby, New United CEO, Has Earned My Respect

Matthew Klint Posted onDecember 6, 2019 18 Comments
Scott Kirby AA CEO

He’s called the heartless bean counter, the tone-deaf numbers man who fails the basic empathy test. But I’d caution all of us to stop attacking incoming United CEO Scott Kirby before he even starts. News of Kirby’s promotion was...

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Delta Air LinesLaw In Travel

Fired Flight Attendant Accused Of Stealing Milk and Cereal Bowls Sues Delta, Claims Discrimination

Matthew Klint Posted onDecember 6, 2019November 14, 2023 26 Comments
Delta Fires Flight Attendant

A 79-year-old flight attendant is suing Delta for firing her under false pretenses. She argues jealous colleagues targeted her because of her high salary. But Delta is standing by its termination. Veteran Flight Attendant Sacked By Delta Ida Gomez...

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Wizz Air

Let’s Shame Wizz Air For Ad Shaming Business Class…

Matthew Klint Posted onDecember 6, 2019November 14, 2023 24 Comments
Wizz Air Shaming

“We think you’re doing great… harm to our planet.” So opens a Wizz Air ad shaming business class passengers and the airlines that cater to them. Wizz Air Attacks Business Class I’ve written about the tiff between Wizz Air and...

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Southwest Airlines

Will Southwest Airlines Add Basic Economy Fares?

Matthew Klint Posted onDecember 5, 2019November 14, 2023 5 Comments
Southwest Basic Economy

Southwest Airlines has resisted a basic economy fare class for years. But with competition fierce, is Southwest reconsidering? Earlier this year, Southwest Airlines CEO Gary Kelly promised: “You’re not going to see basic economy from Southwest. That’s not what...

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NewsSouth African Airways

South African Airways Placed In Business Rescue: What Does That Mean?

Matthew Klint Posted onDecember 5, 2019November 14, 2023 4 Comments
a red and black sign on a plane

South African Airways will receive a bailout even though all parties deny it is a bailout. But what does this mean for the airline and its customers? I sort of asked this question already in a post last week,...

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United Airlines

What United Airlines Told Employees About Leadership Change

Matthew Klint Posted onDecember 5, 2019November 14, 2023 7 Comments
United Airlines 2020 Leadership Change

What is United telling employees about the leadership shakeup that will pivot Scott Kirby to the position of CEO next May? Earlier today I wrote about the upcoming leadership change at United. In 2020, Oscar Munoz will step down...

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Travel

Scott Kirby Will Replace Oscar Munoz As United CEO In 2020

Matthew Klint Posted onDecember 5, 2019November 14, 2023 4 Comments
United CEO Scott Kirby

United CEO Oscar Munoz will step down in 2020, passing the CEO reigns to Scott Kirby, United’s President. In May, Munoz will transition to Executive Chairman and Kirby will assume the role of CEO. As rumors swirled that he...

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Air New ZealandCoffee

Edible Coffee Cups On Air New Zealand Are Cool, But Unacceptable (To Me)

Matthew Klint Posted onDecember 5, 2019November 14, 2023 15 Comments
Edible Coffee Cup Air New Zealand

Ok, now I get to really play coffee snob. There’s something you should know about me. I know we are all have our little idiosyncrasies, but when it comes to coffee…well, I’m a little finicky. I drive my wife...

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Delta Air LinesFlight Reviews

Review: Delta 767-300 Business Class Los Angeles To New York

Matthew Klint Posted onDecember 4, 2019November 14, 2023 13 Comments
Delta 767-300 Business Class Review

This is a tale of two very different experiences on one Delta flight, taking place on two sides of the same Delta One cabin. I had one primary objective on my redeye flight from Los Angeles to New York...

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United Airlines

Analysis: United Orders 50 Airbus A321XLRs, Defers A350-900 Order

Matthew Klint Posted onDecember 4, 2019November 14, 2023 9 Comments
United A321XLR Analysis

Airbus has scored another victory with a large A321XLR order from United Airlines. United will also defer its A350-900 order until at least 2027. United Orders 50 Airbus A321XLR To Replace Boeing 757s For years, United has sought a...

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LufthansaQatar Airways

Qatar Airways Would Ditch Oneworld For Lufthansa Partnership

Matthew Klint Posted onDecember 4, 2019November 14, 2023 13 Comments
Qatar Airways Lufthansa Partnership

When it comes his relationship with oneworld, Qatar Airways’ Chief Akbar Al-Baker acts like a victim. He’s quick to cry foul and threaten to leave, but never follows through on his threat. And yet his charges are largely delusional and...

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Trip Reports

A Rainy But Lovely Weekend In Carmel

Matthew Klint Posted onDecember 3, 2019November 14, 2023 18 Comments
Carmel Weekend

I spent Thanksgiving weekend in Carmel, which has now become a family tradition. Even with the rain, we had a wonderful time together. A Great Weekend In Carmel California highways and interstates can get very crowded around the holidays,...

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Travel

A Cringeworthy Rant From A Callow Airline Passenger

Matthew Klint Posted onDecember 3, 2019November 14, 2023 27 Comments
Flight Delay Rant

A freelance writer for the Washington Post penned an essay entitled “Air travel shows what happens when we give companies ruinous power over us”, sharing of an “ordeal spanning 53 hours, six gates, three airports and two airlines.” His...

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American AirlinesLaw In Travel

Genius: Hoping For Upgrade, Woman Fakes Medical Emergency On Single-Cabin Aircraft

Matthew Klint Posted onDecember 3, 2019November 14, 2023 8 Comments
American Airlines Fake Medical Diversion

A woman was arrested after admitting to faking an emergency onboard in hopes of securing an upgrade. Small problem, though: the aircraft had no premium cabin. The incident took place on American Airlines flight 3508 from Pensacola to Miami last...

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amtrakLaw In Travel

Amtrak Won’t Let You Sue, Even After A Crash

Matthew Klint Posted onDecember 3, 2019November 14, 2023 22 Comments
Amtrak Arbitration Clause

You buy an Amtrak ticket. Your train derails. You are severely injured. And you can’t sue. Why? Blame the fine print in your ticket rules. Back in January, Amtrak quietly revised the language of its ticket terms and conditions....

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