A kind gesture from a Frontier Airlines flight attendant helped to make a stressful flight better for everyone onboard. But especially for one mother. Jamie Applegate Hunter was on a Frontier flight from Tyler, Texas (TYR) to Denver (DEN)....
BREAKING: As Protestors Swarm Airport, Hong Kong Cancels All Remaining Monday Flights
Thousands of anti-government protestors wearing black have gathered in the arrivals hall of Hong Kong International Airport, prompting the airport to cancel all remaining flights for today. In a statement noting the temporary suspension of all inbound and outbound...
Leaked: American Airlines Flight Attendant Sick Policy
Following a lawsuit filed by the State of New York against American Airlines, attention has been drawn to their Flight Attendant sick leave policy. I have published it here. If you are considering booking travel or signing up for a new credit...
Banks Should Let You Switch Credit Card Products
I have more than my fair share of credit cards, a hazard of the miles and points game. As I mature in this hobby, I have found that some banks don’t let customers switch credit card products but should. ...
Why Rental Car Companies Hate Debit Cards
If you’ve ever approached a rental car counter with a debit card in hand, you’ll know it can get ugly fast. But there are very good reasons why debit cards are poison for rental car companies. If you are...
Review: ANA Suite Lounge Honolulu (HNL)
The ANA Suite Lounge in Honolulu may not be the best first class lounge in the world, but it’s now probably the best airport lounge in HNL. The food and drink selection is a bit better than the business...
United Pulls Off Incredible Bowl Of Soup
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Whenever I...
Making Sense of American Airlines’ Latest Route Additions
American Airlines announced several new international routes this week. Is there any deeper strategy we can discern in the new routes? American will return to Tel Aviv, begin service to Africa for the first time, and expand in Eastern...
Shocking: United Express Flight Attendant Too Drunk To Perform Safety Briefing, Slumps Over During Flight
Julianne March, 49, of Waukesha, Wisconsin, finds herself out of a job and facing misdemeanor charges after becoming so drunk on the job she was unable to perform basic flight attendant duties. Passengers immediately noted something was wrong when...
Review: ANA Lounge Honolulu (HNL)
The new ANA lounge in Honolulu is an architectural masterpiece and a superb lounge option for Star Alliance Gold travelers at HNL. Fair warning: it’s a quite a walk from most United gates if you are traveling, which I...
First Impressions: British Airways A350-1000 Club World Suites
The British Airways A350-1000 takes the BA Club World business class product to a whole new level. I was greatly impressed by my flight to Madrid. While the A350 is destined for longhaul service, BA is testing it out...
How Impeccable ANA Shines Even During Flight Check-In
I’ve got to hand it to ANA in the “attention to detail” department…even check-in is covered. I arrived at Honolulu Airport about three hours and 15 minutes before my flight to Tokyo. I knew the lounge opened three hours...
Southwest Pilot Reunited With His Father…52 Years Later
Ready for a tragic story with a beautiful ending? Get your tissue ready. Imagine you are five years old. It is 1967 and your father is heading off to war. He had enlisted when he was 17 years old...
Introduction: A Quick Summer Adventure Around The World
Welcome to my next trip report, which will cover the recent 14-leg journey I took around the world. It all started when I noticed ANA had released some first class award space on its A380 from Honolulu to Tokyo....
An Open Letter To Flight Attendants Concerning Standby Travel
Flight attendants, your job comes with a tremendous benefit. Please don’t abuse it. In the airline industry, employees “take care of their own.” While that is hardly unique to airlines, the brotherhood and sisterhood inherent in wearing the same...
Review: SWISS Saab 2000 Zurich To Lugano
It is always fun to fly on “vintage” airliner, even on a very short route. This flight review review gives you an idea of what to expect on a SWISS domestic flight. It was a hot summer day in...
Lufthansa’s Muddled Eurowings Strategy
After recently announcing plans to discontinue longhaul routes on Eurowings, now Lufthansa is adding four new Eurowings routes to the United States. It’s a sign that Lufthansa doesn’t know what to do with its underperforming budget unit. Next spring,...
The Man Behind The Middle Seat Column…
For 15 years I have faithfully read Scott McCartney’s The Middle Seat column in the Wall Street Journal. Now I have even greater appreciation for the man behind the column…thanks to a lovely guest columnist, Mrs. Middle Seat. McCartney has...
Air France-KLM CEO Contradicts KLM Climate Campaign
KLM made waves last month by encouraging passengers to fly less. But as it turns out, the carrier actually wants you to fly more…just be conscious about it. In a video message, KLM asked: Do you always have to...
Airline Labor Unions Assail Trump For “Cozying Up” To Qatar Airways
Labor unions across the airline industry are outraged at President Donald Trump for siding with Qatar Airways and Air Italy in a recent White House meeting. There’s nothing that brings all sides together like a red herring over American...
