United CEO Oscar Munoz penned a letter to staff reflecting on the recently unveiled new livery. Two sentences stood out in particular. A flight attendant forwarded me the note below. I am including it in its entirety and then...
Priority Pass Model Could Enhance WeWork, American Express Platinum
American Express recently added a WeWork membership to their Platinum card benefits. But the coworking program could be improved if they followed the Priority Pass model. If you are considering booking travel or signing up for a new credit card please click here. Both...
Replacing Doug Parker Wouldn’t Solve American Airlines Woes
Armchair CEOs are everywhere, but perhaps not more so than in the frequent flyer community regarding airline leadership. But replacing American Airlines CEO, Doug Parker, wouldn’t necessarily solve their problems. If you are considering booking travel or signing up for a new...
Review: Waldorf-Astoria Bangkok Suite Upgrade
The brand new Waldorf-Astoria Bangkok has opened and it’s incredible. Our suite upgrade and status gave us an experience that we can’t wait to repeat. If you are considering booking travel or signing up for a new credit card please click here. Both support...
United Battles Barefoot Lounge Bandit And Onboard Shaving Stupidity
We are quick to complain about airlines, but tonight I pity United Airlines for having to deal with a dynamic duo of dimwittedness on the ground and in the air. Let’s start on the ground. United offers beautiful Polaris...
The Simplicity Of An Airline Sandwich
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Sandwich (noun):...
It’s Still Not Too Late for American Airlines To Save AAdvantage
Dear American Airlines, It’s not too late to save your loyalty program. You need not go down the path of Delta and United. On the redemption side, both Delta and United have moved toward a more dynamic pricing model....
American Airlines Sees $1 Billion Impact From 737 MAX + Rising Fuel Prices
When American Airlines’ CEO Doug Parker [in]famously boasted that AA would never lose money again, he likely never imagined that an entire aircraft type would be grounded for months as oil prices rose. But welcome to 2019… Put together,...
Lufthansa Investigates Near-Crash Of Presidential Jet
Despite the stereotype of punctuality, German government planes have an embarrassing track record of on-time performance and reliability. The latest incident has embarrassed Lufthansa and left many scratching their heads. Beyond its commercial flying, Lufthansa has a division that maintains aircraft used by...
Why Are SAS Pilots Striking?
A pilot’s strike at Scandinavian Airlines (SAS) over pay and working conditions continued for a second day, prompting the cancellation of nearly 700 additional flights. What exactly do pilots want? The strike, by Danish, Norwegian and Swedish pilots’ unions, began...
Would You Use Bulk Toiletry Dispensers At Hotels?
Bulk toiletry dispensers at hotels are catching on fast. But would you use them? Yesterday I posted a review of the beautiful new Andaz Munich, a five-star property. But despite its luxury status, toiletries in both the sink and shower...
A (Near) Perfect Flight On Lufthansa
I just had the Lufthansa flight of my life. Over the years, I have had many excellent experiences in Lufthansa First Class. But yesterday’s flight from Frankfurt to Los Angeles on LH456 represented the pinnacle of my dozens of flights...
United Airlines Faces New Racism Controversy
A passenger has accused a United employee of calling her a monkey. There were witnesses. Now the passenger is suing, creating a monumental headache for United. There are certain code words that are so deeply linked to race that...
Woman Kicked Off Frontier Flight After Complaining About Vomit On Seat
A woman was forcibly removed from a Frontier Airlines flight after voicing her disgust over vomit found on her daughter’s seat. Imagine you step onto your flight, sit down, and find your daughter’s seat is wet. You hold your...
Southwest Airlines Looks Beyond Boeing, Quietly Meets With Airbus Operator
The model is simple: one aircraft and one aircraft only. But after 47 years, Southwest may finally be looking beyond the Boeing 737. When Southwest Airlines began operations in June 1971, it chose the Boeing 737 for its fleet....
Air India Scraps Four 777s But Wants Five From Jet Airways…
Air India has approached the State Bank of India to lease five Boeing 777 aircraft owned by now-defunct Jet Airways. The irony, though, is that Air India cannot even afford to keep its own (relatively young) 777s flying! As...
United CEO Oscar Munoz Embraces His Inner-Kirby
United CEO Oscar Munoz recently sat down with ABC News to talk shop. Some of his statements really took me by surprise. If you’re interested, you may want to start by watching the full interview below. It’s only about...
Review: Lufthansa Express Bus
For cheap and relatively quick service between Munich Airport and central Munich, I found the Lufthansa Express Bus a solid option. Franz Josef Strauss International Airport is not exactly in the center of things. Thus, you’ll need to budget some...
EasyJet Bans Nuts (Of The Non-Passenger Variety)
While it may not be possible to ban all the nutty passengers that step onto a plane each day, EasyJet is eliminating the sale of nuts onboard. You’ll have to forgive my poor attempt at humor, but I do...
Review: Andaz Munich Schwabinger Tor
I was pleasantly surprised with my stay at the Andaz Munich Schwabinger Tor, a beautiful property in a city long overdue for a Hyatt. Although my stay was not perfect, it is definitely a hotel I will return to....
