In a year-end letter to employees, United CEO Oscar Munoz stressed the importance of building upon the successes of 2018 while implying, ever so sternly, that employees have the choice to make 2019 a winning or losing year. Munoz...
United Airlines Bans All Emotional Support Animals On Longhaul Flights + Puppies And Kittens On Shorter Flights

United Airlines is drastically tightening up its emotional support animal policy, banning such animals on all flights over eight hours. Puppies and Kittens will also no longer be accepted as emotional support pets. Effective immediately, United will only accept...
Do You Sign Your Credit Card?

I was reminded again last night that signing the back of your credit card remains a way of life in Europe. It was a dry Christmas in Southern Germany, but we finally were hit with snow and I took my...
10 Flights I Look Forward To In 2019

As we enter 2019, there are a number of airline premium cabin airline products I look forward to trying this year. Here’s the top-10 I will target, in order of priority: 10. American Airlines 777 First Class I have...
Is Qatar Airways Plotting To Take Over Oneworld?

Let’s play a game of imagination. Imagine a situation in which one airline decides to invest in several others. So the airline does. A little bit here, a little bit there. Now imagine that these other airlines are part...
Poisoned By An Airport Water Fountain?

Six unrelated people, six very-related symptoms. What caused these passengers to start vomiting on a Frontier flight? On New Year’s Day, Frontier Flight 397 took off from Cleveland to to Tampa with 226 passengers onboard. Inflight, six passengers, all...
An Update On My Air France First Class “Complaint”

Last week I wrote about the one thing that annoyed me about my Air France first class flight. It was another passenger in the cabin, who staked out two seats for herself, sending her companion to the seat directly...
How I Earned Two Hyatt Night Credits On The First Day Of 2019

I spent the last two days of the year at the Hyatt Regency in Mainz, checking out on January 1st. In the World of Hyatt program, that’s called a head start on the new year! You might think that...
DoubleTree Fires Two Employees Who Kicked Out Black Man

DoubleTree has fired the two employees at the center of a controversy over race and profiling. Jermaine Massey was a guest at the DoubleTree hotel in Portland, Oregon. On December 22nd, he returned late from a concert and took...
Cathay Pacific Will HONOR Cheap Business/First Class Fares!

Cathay Pacific will honor deeply-discounted business and first class fares briefly available on New Year’s Eve. On Twitter, the carrier stated: Happy 2019 all, and to those who bought our good – VERY good surprise ‘special’ on New Year’s...
A New Year, Not A New Start: Travel Reflections On 2019

Happy New Year! As 2019 begins, I’m thinking about time. I ushered in the New Year in Mainz, Germany. Believe it or not, it was the first time I have ever celebrated New Year’s in Germany. As we watched...
Lufthansa Should Ban Vandalism Parent

Did you see the video of a parent helping a child vandalize the seatbacks on a Lufthansa flight? As far as I am concerned, that calls for a ban. The appalling incident happened onboard a Lufthansa narrowbody flight in...
Will Cathay Pacific Honor First Class Fare Deal?

Happy New Year! I went to bed just after midnight last night in Germany and woke up with a flood of texts, tweets, and emails about cheap Cathay Pacific business and first class fares out of Vietnam. It was...
Looking Back On 2018: A Very Odd Year Of Travel

2018 did not end the way I imagined it…not even remotely. That’s both good and bad. On the travel front, things did not exactly go as planned. Of the 10 products I set out to try this year, I...
My Top 10 Flights In 2018

As 2018 draws to a close, it is time for my annual “Top 10” series. Here, I’ll look back on my 10 favorite flights from 2018. As a reminder, this is not a top-1o all-time list nor does it...
My Top 10 Hotel Stays In 2018

As 2018 draws to a close, it is time for my annual “Top 10” series. Here, I’ll look back on my 10 favorite hotel stays from 2018. As a reminder, this is not a top-1o all-time list nor does...
JAL Pleads With Employees: No More Alcohol, Even Off-Duty!

Japan Airlines is asking its employees to refrain from alcohol, even off-duty, for at least the rest of the year. Honor is so important in Japanese culture and the flag carrier of Japan has been disgraced by two embarrassing...
Manila City of Dreams Entertainment Complex

As part of my stay at the Hyatt City of Dreams in Manila, I perused the entertainment complex that comprises the property. Shopping, food, a casino and even a mini-theme park for kids hold guests interest. If you are...
Unless You’re a Veteran or Disabled, The Dog Stays Home

Emotional Support Animals, specifically dogs, have gotten out of control and the airlines have a hard time fighting their customers on the rule. But if you’re not a veteran of the military or disabled, leave your dog at home!...
Review: Hyatt City of Dreams (Manila) – Suite

During a mileage run to the Philippines, I was able to check out the Hyatt City of Dreams in Manila. This hotel uniquely combines luxury and value, especially when staying on World of Hyatt points. If you are considering booking...