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Meal of the WeekSingapore Airlines

Exquisite Rack of Lamb in Singapore Suites

Matthew Klint Posted onFebruary 10, 2018November 14, 2023 3 Comments
Singapore Airlines Book the Cook

Rack of lamb is not just one of my favorite foods, but is my favorite dish. Singapore Suites (even the “old” product) is one of my favorite ways to fly.  With the Singapore Airlines Book the Cook program, you can...

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Travel

Review: Hyatt Centric Waikiki Beach (Suite)

Matthew Klint Posted onFebruary 10, 2018November 14, 2023 6 Comments
Hyatt Centric Waikiki Beach Review

The Hyatt Centric Waikiki Beach in Honolulu offers a great compromise between the full-service Hyatt Regency and limited service Hyatt Place, all within walking distance. But it’s not a beach hotel and would not be my first choice if visiting...

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Star Alliance

Will Low-Cost Carriers Join Star Alliance?

Matthew Klint Posted onFebruary 10, 2018November 14, 2023 15 Comments
Star Alliance Budget Airlines

Is there a place at the alliance table for low-cost-carriers? With no-frills, budget carriers burgeoning, that is a question legacy alliances must grapple with. Star Alliance CEO Jeffrey Goh was interviewed by Bloomberg at the Singapore Airshow this week....

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Delta Air LinesLounge Reviews

Review: Delta Sky Club Honolulu (HNL)

Matthew Klint Posted onFebruary 10, 2018November 14, 2023 9 Comments
a room with chairs and tables

I don’t fly Delta all that often, but before my recent flight from Honolulu to Los Angeles I had a chance to visit the Sky Club there. The Sky Club used to be a Continental President’s Club, but was...

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Airport LoungesUnited Airlines

Impressive “Olympic” Menu Upgrades in United Clubs

Matthew Klint Posted onFebruary 9, 2018November 14, 2023 6 Comments
a group of glasses filled with different colored candies

United Airlines is the official airline of Team USA. In celebration of the 2018 Olympic Games in PyeongChang, UA is offering special food and drink items over the next two weeks in United Clubs across the USA. To mark the opening...

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LufthansaSWISS

First Class: Lufthansa vs. SWISS

Matthew Klint Posted onFebruary 9, 2018November 14, 2023 21 Comments
a seat in a plane

I’ve recently flown both SWISS and Lufthansa First Class. Which product is better? Certainly there is subjectivity in what I value and how I compare the two products, but I’d like to think this is not an arbitrary comparison....

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Alaska AirlinesLaw In Travel

Prosecutors Allege Alaska Airlines Pilot Flew Drunk for 20 Years

Matthew Klint Posted onFebruary 9, 2018November 14, 2023 5 Comments
Alaska Airlines Drunk Pilot

A former Alaska Airlines pilot will plead guilty and serve one year in prison for flying a plane while under the influence of alcohol. But prosecutors paint a grim picture of what could have happened. David Hans Arntson, 62, flew...

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Law In TravelSpirit

Did Spirit Airlines Really Advise a Woman to Flush Her Emotional Support Hamster Down Toilet?

Matthew Klint Posted onFebruary 9, 2018November 14, 2023 17 Comments
Spirit Airlines Hamster Incident

Now that emotional support animals are at the center of a public discussion balancing the comfort of passengers with the safety of others, more stories are emerging. But does the latest hamster story pass the smell test? Belen Aldecosea,...

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Flight ReviewsSWISS

Review: SWISS 777-300ER First Class Zurich to Los Angeles

Matthew Klint Posted onFebruary 8, 2018November 14, 2023 44 Comments
a room with seats and a table

After a nice meal in the first class lounge, it was time to board our SWISS First Class flight to Los Angeles. Unlike my usual reviews, where I line up to board well before announced boarding time, this time...

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Law In Travel

Six Consumer Protections Airlines Hope to Eliminate

Matthew Klint Posted onFebruary 8, 2018November 14, 2023 6 Comments
people boarding an airplane

Per the Wall Street Journal, the U.S. Department of Transportation has asked airline for “suggestions” as  it reviews passenger protections in light of President Donald Trump’s mandate to cut “red tape”. Not surprisingly, airlines are foaming at the mouth...

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United Airlines

My Conversation with United CEO Oscar Munoz

Matthew Klint Posted onFebruary 7, 2018November 14, 2023 19 Comments
a group of people sitting on chairs

I hate to disappoint you, but rather than not saying anything I do want to provide an update on my recent conversation with United CEO Oscar Munoz. Last week I asked What Would YOU Ask United CEO Oscar Munoz? I...

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American Airlines

AA: Our FA Did Not Steal iPhone

Matthew Klint Posted onFebruary 7, 2018November 14, 2023 6 Comments
a woman in uniform with a scarf around her neck

Yesterday I wrote about a passenger who claimed to see pictures of a flight attendant appear in her cloud-based photo library days after losing her iPhone on American Airlines flight. But AA has shot back, saying the pictures are...

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Vietnam Airlines

Vietnam Airlines Wants to Fly to the USA

Matthew Klint Posted onFebruary 7, 2018February 15, 2019 11 Comments
Vietnam Airlines A350 Business Class

Vietnam Airlines is studying the resumption of service to the USA as early as next year. In a remarkably candid interview, CEO Duong Tri Thanh told CNBC that the state-run carrier doesn’t expect to make money on the route, but...

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Lounge ReviewsSWISS

The Most Comfortable Bed I’ve Ever Slept in…was in an Airport Lounge!

Matthew Klint Posted onFebruary 6, 2018November 14, 2023 21 Comments
SWISS Lounge Hästens Bedding

One footnote to my SWISS First Class Lounge review from Zurich. The Hästens bed was truly the best bed I’ve ever slept in. There are many reasons to visit the SWISS First Class Lounge in E Gates area in...

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SWISSTrip Reports

The SWISS First Class Ground Experience

Matthew Klint Posted onFebruary 6, 2018November 14, 2023 15 Comments
a group of black cars in a parking lot

The day had arrived. It was time to fly SWISS First Class. This wasn’t my first time flying SWISS First Class, but it was my first time flying SWISS First from Zurich. Had I been flying alone, I would...

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American Airlines

Dear FA, Here’s How to Steal an iPhone

Matthew Klint Posted onFebruary 6, 2018November 14, 2023 17 Comments
AA iPhone Theft

Just a word of advice: if you are going to steal a mobile phone from a passenger, you are advised to wipe it before using it. An American Airlines FA may soon lose her job for not knowing better....

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Brussels AirlinesEurowingsLufthansa

In Defense of Brussels Airlines

Matthew Klint Posted onFebruary 6, 2018November 14, 2023 5 Comments
Brussels Airlines Future

Lufthansa wants to get rid of Brussels Airlines as a separate brand, instead dissolving it fully into its low-cost Eurowings division. While not a terrible idea, I still do no think it is the wisest one. Brussels runs a...

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United Airlines

United CEO Offers Insight on Black History Month

Matthew Klint Posted onFebruary 5, 2018February 4, 2018 Leave a Comment
United Airlines Black History Month

United CEO Oscar Munoz penned a letter to employees reflecting upon Black History Month. It brought my attention M’Lis Ward, the first female African-American captain for a major U.S. airline. She is Denver-based Airbus A320 pilot for United. Here is...

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Turkish AirlinesVideos

Turkish Airlines Super Bowl Commercial with Dr. Oz

Matthew Klint Posted onFebruary 5, 2018February 4, 2018 7 Comments
Turkish Airlines Dr. Oz Commercial

I did not watch the Super Bowl yesterday, but I was monitoring for airline or hotel commercials. Once again, Turkish Airlines provided a memorable one. Last year, Morgan Freeman did a superb job in emphasizing that Turkish Airlines serves...

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Primera Air

Latvian Airline Announces New Service to Washington, DC

Matthew Klint Posted onFebruary 5, 2018November 14, 2023 3 Comments
a plane flying in the sky

Primera Air will offer no-frills service between Washington Dulles and London Stansted starting late this summer with fares starting at $400 r/t. The airline is based in Riga, Latvia but refers to itself as a “Nordic” carrier. It began...

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